Amy Mattick was excellant to work with, quick to respond, and very knowledgeable. After dicsussing with her what I was looking for in a used car she provided options to discuss and was very willing to answer questions. Very pleased with the experience and would defintely recommend BMW Minnetonka to family and friends.
by Chris from River Grove
November 13, 2018
This truck is gr8 it meets all my needs im using to work as well as driving with my family it has so much space
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
Great truck for towing or daily driver.
by MartyK from Duluth Georgia
December 20, 2018
Great truck and a stylish daily driver! Purchased it new and currently have 14,000 miles on it. Use to be a Ford truck guy but I’m not disappointed with the switch. Only two issues with it since new. The outside ambient temperature sensor was not giving correct temperature. Also, the wireless charging pad on the center console never worked. As it turns out, all the 2017’s with this feature didn’t work. GM developed a replacement charging pad but did not cover the replacement under warranty. It cost me $275.00 to have it retrofitted with the new charging pad. It looks identical to the old pad except this one works on my IPhone X and my wife’s Samsung. How can GM sell a feature that doesn’t work in first place and the charge you to have it fixed?? That’s the subject of another conversation.
Favorable- I was given a ride home and got me when my car was fixed. I am always pleased with the service I receive at the dealership and I have never taken my car any place else.
The best truck I ever owned
by Kennyrooh from Collinsville, Illinois
January 3, 2019
My 2017 GMC Sierra SLT is the best truck I ever owned. The headlights are very bright making it easier to see at night with the automatic highbeams. The Bose radio has excellent sound. I average 20 miles to a gallon in the city. The seats are very comfortable and the back seat in the crew cab has plenty of room for adults. The interior is very quite. The parking sensors and lane guidance system work very well. Yes, I love this truck.
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
Best truck I have owned to date
by Todd W from Tampa, FL
December 14, 2018
Phenomenal, may not be the Denali but is pretty close with only a few options missing, best vehicle I have owned or driven. Love it!
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
6.2 with the 8 speed gets 20 mpg easily
by Fredgotstruck from Farmington Arkansas
November 15, 2018
Rides great mileage is unbelievable and with 420 horsepower it will run best truck ever I would have to recommend this to anyone that is looking for a great truck
Rolled in for an oil change. Victoria was very good at explaining all aspects. Needed a new air filter as well. The team washed the car and I paid and drove away. Easy. Thank you!
Looks great and has a surprise under the hood
by RSJ from KOHLER, WI
November 28, 2018
It's a truck. But it's also so much more than that. The seats are comfortable, it has all of the latest electronic features, and it's pretty as can be, but the best part is the 6.2L Engine.
Not for the faint of heart.
We came in to look at a vehicle and test drove a couple Lincoln MKZs, we found the one that we liked and with no pressure sat down with the sales person and talked about pricing and different options for financing and within 40 minutes we were finished and driving home a new car. The experience we had at this dealership was excellent and the staff is very friendly knowledgeable and easy-going to work with.
Car started running super rough out of the blue.... Had it towed to Burnsville Mazda and they were able to fix it for me quickly. They recommended spark plugs too, but I had just done those a year ago, so they said it was fine they didn't replace those with the ignition coil.
No pressure from Joe, and he answers all your questions. Never hurried me and made me feel very comfortable. VERY professional and great personality!! See Joe! You will be happy and pleased.
Love my GMC pickup
by Bunchy from WEST FARGO, ND
October 23, 2018
I ordered all the new safety features, which also came with a lot of "extras", such as Bose speakers, heated/cooled seats, driver 1&2 remembrance... I wasn't interested in all the "extras" but you have to order in "packages" so I got them. I do not like that I had to spend so much more due to the "packages". I have to say, that I love the Bose speakers and would pay extra for them the next time! Also love the heated seats (ND winters!). I got tan leather seats and thought that I would need the cooled seats but found that I didn't need it at all, maybe black would need them? Cooled seats feels weird and my leather didn't get that hot this summer, so I don't feel it's a needed addition. I really love the safety features! Seat vibrates when you cross a lane without blinkers. It will steer for you if you start to cross over lane markers! If you get too close to a vehicle in front of you, a big red stop light shows up in your windshield and the vehicle will start braking (scares the ** out of you!) I feel very safe in my GMC pickup. I commute on the highway 80 miles each day and it is a very comfortable riding pickup. This is my second new GMC pickup and I would definitely order another one.
They listen to the customer. And do what they can to find a vehicle for the customer. They make sure the customer is very satisfied with the vehicle they bought. through out the purchases and after they leave the lot.
Rob was easy to work with. I appreciated how he truly listened. I enjoyed taking a test drive alone, most places want to ride with you. It made me more comfortable, helped me really see myself driving the vehicle, otherwise you just don???t feel like yourself driving a stranger around. I didn???t feel pressure at all during my purchase. Rob???s coustmer service made for a great car buying experience. I would definitely recommend Forest Lake Chevrolet Cadillac to friends and family.
Rob was outstanding. We were in the area decided to stop and look after reviewing the website. We knew what we were looking for and Rob worked with us diligently to get us a deal we could all go home satisfied with. We would recommend seeing Rob for your next purchase from Forest Lake Chevrolet Cadillac.
I can't say enough positive things about my experience. Rob was by far, the most honest and down to earth salesman that I've ever worked with. He truly cares about the customer and not just making the deal. I am going to recommend him to anyone that I know that is planning on making a new or used car purchase.
I gave it 5 stars because it deserves five stars I would recommend this dealership to anybody and Douglas made us welcomed at the car dealership and made sure everything was good on the vehicle before we took it very nice guy
Very nice truck
by KipJones from Houston
November 11, 2018
The truck does everything I want and then some. Android auto works with the intellilink system. Very roomy for car seats in the back and the Bose system is great too.
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