have been in contact--and they have responded back
by Fred the Father from Franklin, TN
June 5, 2018
I have been in contact but have not actually visited the dealership. The sales rep(S) has been in contact with me and they do have one, possibly two, cars that fit the criteria of what we're looking for.
I purchased a 2018 Cruze on 2-21-18 from Mike Clark and the service was excellent.He did a wonderful job helping me pick out a vehicle, showing me other choices and allowing me the freedom to make my own decision without any pressure. I feel like I was treated great and any questions I had were answered, sometimes using other members of the Lucas team that the question pertained to. Chris also was great in offering me information about any needs for services such as oil changes etc. The gentleman behind the counter allowed me a small cut in my lease trade in...awesome! David in finance also did a smooth job in getting the financial end of the deal done. Kudos to all the TEAM at Lucas for making my New Car Experience a great success. I recommend the dealership for those interested in buying a new or used car. I have been a GM employee for 34 years and keeping your purchase local keeps the money in the community. Thank you Lucas Chevrolet!!!
We travelled from AR to make our purchase with Bostelman Auto.
Made the purchase with 2 phone calls and when we arrived we spent less than an hour ,including test drive. Sales team was 2nd to none. Great job and we look forward to doing more business in the future.
I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC!
We had a great experience at Darrell Waltrip when buying our new Yukon Denali. Bob and his team were friendly, helpful and knowledgeable. They let us try out several different models to see what would work for our family. Overall, it was an easy, pleasant buying experience.
Mr. Lawrence Martin and Mr. Bob Lang were amazing. In the beginning they made me feel like more than a customer. I was treated with respect and dignity. I love my new 2018 Buick Encore. I would highly recommend Darrell Waltrip GMC to all of my family and friends. Once again thank you Mr. Lawrence Martin and Mr. Bob Lang for all of your help. Darrell Waltrip GMC has gained a customer for life.
Bob went above and beyond to help find the perfect car for us. We originally came in to buy the GMC Acadia. He listened to our needs and pointed out the Acadia has a very small cargo area compared to other models. He recommended the Buick Enclave. We looked at it and liked it however we still wanted to look at other vehicles. Bob spent several more hours showing us the GMC Yukon and pre-owned Suburbans. In the end his recommendation was spot-on, the Buick Enclave is the perfect vehicle for us. He even had a crimson red unit with sunroof in stock, exactly what I was looking for. Roll Tide Roll!!
I had not been to this dealership for almost 2 years due to a bad experience...Justin my service advisor was outstanding and handled a recall service to perfection. He was professional, courteous and knowledgeable...he also took time to LISTEN. Thanks Justin because of you wwe will now give Ford and this dealership another chance in the future. Yes we have bought 3 vehicles in just under 3 years from this dealership so it's safe to say we will be calling again soon. Thx Justin they need more like you!! Franklin Ford Lincoln
I literally could not have made this transaction without the help of Ronnie and Calvin. Ronnie went the extra mile being proactive before I came to the dealership. He helped me find the perfect car for me and was very patient and customer oriented. Both Calvin and Ronnie were very friendly and helpful. You guys made car shopping easy for me under my circumstances and I cannot thank you enough. It's been a while since I've really enjoyed driving a car and now I do and am very happy with my purchase. Thanks a bunch!
Ronnie Bonavita is not only a great salesman but also a kind person. When I sat at his desk I was literally shaking. Mr. Bonavita took the time to ask how I was feeling and why? He also reassured me that the process would be a pleasant one and it was. The staff was friendly. I already recommended this dealership to a friend.
I worked with Bob about 6 months ago and told him I wanted a manual challenger although I didn't know how to drive one. He called said they had one and he taught me how to do it and since then it's been EASY.
by Vulco Auto Supply, Llc from Lawrenceburg ,Tennessee
October 3, 2017
Took my vehicle there with a drivability issue.They found the problem and fixed it promptly.Great service department to deal with.
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