It was Monday temp was in the teens and my heater went out .I called Columbia Ford and spoke to Bobby in service and he said bring it in. With no appointment they repaired my truck. The staff was friendly and very helpful and keeped me posted on the progress. I would like to thank everyone for their help and kindness.
I submitted an online request for a price after finding the yukon I wanted from DW GMC, and within minutes Teresa contacted me initiating the process. She was a pleasure to work with and after what I would call minimal hassle and back and forth, I drove three hours to complete the deal for my vehicle. Nico made sure I was comfortable in doing so and made sure there were no surprises once I arrived. Anthony completed the paperwork and made sure my new vehicle was in perfect condition, detailed and filled up with gas before I left. All in all, this was an outstanding transaction and I would recommend anyone to take their business to DW GMC!
We had a great experience at Darrell Waltrip when buying our new Yukon Denali. Bob and his team were friendly, helpful and knowledgeable. They let us try out several different models to see what would work for our family. Overall, it was an easy, pleasant buying experience.
Mr. Lawrence Martin and Mr. Bob Lang were amazing. In the beginning they made me feel like more than a customer. I was treated with respect and dignity. I love my new 2018 Buick Encore. I would highly recommend Darrell Waltrip GMC to all of my family and friends. Once again thank you Mr. Lawrence Martin and Mr. Bob Lang for all of your help. Darrell Waltrip GMC has gained a customer for life.
Great place to get a vehicle! They greeted me timely and made me feel welcomed. They took their time with me, didn't rush or push and helped me find a vehicle for my lifestyle, budget and one I loved. I will forever be a Jeep driver.
Bob went above and beyond to help find the perfect car for us. We originally came in to buy the GMC Acadia. He listened to our needs and pointed out the Acadia has a very small cargo area compared to other models. He recommended the Buick Enclave. We looked at it and liked it however we still wanted to look at other vehicles. Bob spent several more hours showing us the GMC Yukon and pre-owned Suburbans. In the end his recommendation was spot-on, the Buick Enclave is the perfect vehicle for us. He even had a crimson red unit with sunroof in stock, exactly what I was looking for. Roll Tide Roll!!
Working with jeff Williams has been GREAT. He has been so helpful and on top of things with our new van even long after the purchase was finalized. I really appreciate everything the dealership has done for us
I both bought and sold a car here recently. My sales associate CARLTON BOWEN was fantastic.
SOLD: They gave me a very fair price on a 2003 Honda CRV with roughly 180K miles. The process was quick and painless. You do not have to buy a car from them to sell a car to them. I had done my homework before and knew what it was worth and I was offered a price higher than Kelly Blue Book.
BUY: Buying a used car was more complicated. It took test driving many and lots of time on their website before I found one that met the very specific details I was looking for. I decided on CarMax because I did have a very specific car in mind that I had not been able to find private seller in the two plus months I'd been looking. Also, my sales associate CARLTON BOWEN was fantastic.He spent roughly a month helping me look at cars making calls to other dealerships and coordinating multiple test drives etc. I know having him as a salesperson made a huge difference. I had looked at other dealerships and was treated only like a wallet from the moment I entered. He worked hard to help me find what I needed in a car and was pleasant and respectful the entire time. Not at all the experience I had at other dealerships. With all of the hidden fees etc other places have, carmax was not more expensive. I was glad not to give my money to sketchy people at another place.
Bishoy Rizk is one of the nicest car salesmen I have ever dealt with. He was very genuine and straightforward and was eager to ensure I was comfortable with the truck I selected as well as the terms of the deal. Doug Hammond showed me many accessories available for my truck, but was not pushy at all. Austin Evans was easy going and straightforward when it came to signing papers. It was a very refreshing sales experience. Would absolutely recommend him and Nissan of Cool Springs for your vehicle needs.
Professional and Honest. Best buying experience i have ever had. Purchased a CTS V Sport last Wednesday. Entire Staff was great.
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