My two contacts were with Harry The salesman and Steve in the finance department. Both were extremely knowledgeable and professional. Let me just start by saying I live two hrs from this dealership and Harry made the one day prossess a pleasant experience. Steve in the finance department was also completely professional and answered all my questions with confidence and knowledge. I would definitely recommend this dealership to people I know, and will definitely consider this dealership in future vehicle purchases.
Great vehicle but new body style had LOTS of kinks
August 9, 2018
Great looking vehicle! Drive smooth, 4wd is amazing! Hauls everything I need and comfortable. Unfortunately the new body style has brake light and head light assembly issues that cost over 2700k to fix 3 out of 4. My air went out and barely under warranty at 50k mikes. At 64k my back up camera is failing.Also my control panel in door for windows and locks has separated from the door. For the cost of my basemodel, it’s VERY cheaply built. I would not recommend this year model. But overall still like my car.
By the time I made it to Stephen Toyota; I knew exactly what I wanted, I just didn???t know from who. I had been shopping around and comparing salesmen pitches, which is truthfully exhausting. When I met with Saeid Heydari, it was different. He made the process about me and what I wanted. He didn???t try to jazz up and sell me a car or features I didn???t need- but had me lay out everything I wanted (and didn???t) and just made it happen. He was patient and fought for me, as a customer, to get what I wanted for the price I wanted. No matter how many times I sent him back to the ???big boss??? for a better price or to add or change something, Saeid did it with a laugh and smile on his face. He didn???t just sell me a car; he sold me his trust.
Very comfortable SUV
by Pedro81 from New Bedford MA.
November 25, 2018
Own a 07 Escalade traded for the 2015 Denali and boy feels very comfortable and the room I needed for my family vacations. Overall very happy with the SUV.
16 years of fantastic,professional & friendly service
by Godislove from DealerRater.com
November 30, 2018
I've had dozens of excellent, professional, courteous and friendly service work over a 16 year period. ALWAYS treated like a valued customer, ALWAYS treated with respect and kindness. In return, I have also treated them exactly the same. No bad experiences here at all, unlike Crowley in Forestville, who took my money and gave me the WORST experience in car service in my entire 58 years. Stephens is a cut above the rest. Organized, professional and articulate. Biggest mistake I made was not buying my new car at Stephens. I've never had one single bad experience.
Beats all other models in it's class.
by Keith from Coral Springs, FL
January 7, 2019
Hands down, there is no other Full size SUV like the GNC Yukon "Denali", not even Cadillac, let alone chevy low end Tahoe and Suburban. GMC IS, PROFESSIONAL GRADE. Real Leather, Real Wood, not plastic and real metal on the dash. Won't find that in Chevy. Looking forward to my next one.
Recently purchased a Buick Regal from Stephens Buick GMC. The salesman Mike and staff were professional and a pleasure to do business with. Interior design is attractive and exterior is really sharp and car is nothing but smooth riding.
by Yesenia from Garland, Tx
December 5, 2018
This car met all of my needs. Great to use it for our family vacation roadtrips, we really are enjoying it, love the interior and everything
Started looking at their website for a late model used GM with low mileage. Found 2 that interested me, so I made an appointment to see them with Charlie Melnick, the Salesman. Decided the Verona wasn't quite what I was looking for but the 2016 Chevy Cruz was promising. We took the Cruz for a drive, and this was it-the car I was looking for.
I liked working with Charlie, he was honest. low key, and he listened and answered our questions. Signed the deal on Tues, and picked it up on Saturday as we asked. The following part is impressive:
After they already had our money and we had the registration they didn't abandon us. Charlie STILL took the time to familiarize us with all the operating features of the vehicle before we drove off. He even helped us set up out Onstar account.
OnStar is only available on GM vehicles. Try it. I have never seen the kind of service ONeill's gives it's customer from any other dealership of any other make of car. Our first, but not our last car from O'Neill.
Both Charlie Melnick and Lou the Finance Manager, were pleasant, informative and knowledgable of the GM cars.
O'Neills has a great location at the intersection of RT 44 and 202/10 in Avon. If you are seriously looking for a car look no further.
by Car buff from Ft. Myers, Fl
December 9, 2018
One owner - non smoking - 22 inch wheels. 3rd row seating. Beautiful color. Soft leather. Great ride. Navigation is up to date. Envy of the road.
A Better Way Auto has been good to deal with. Steve and George on the sales floor we???re a pleasure to work with. Despite the very busy environment, they took the time to work with us and made it clear that they CARED about our ???new??? car. They saw to it that the minor problems we noticed were resolved. A cracked windshield was replaced and when they couldn???t find a match for some missing lug nuts, they upgraded us with nicer rims & tires! Trooper took care of the paperwork and he gave us confidence that things would be done 100% correctly. Having said all this, prospective clients should bear in mind that buying a vehicle on a wholesale basis is different from buying a CPO or a used car via a full service dealership. You get a 60 day limited warranty and after that, you???re on you own. Be sure to take the time to carefully inspect every aspect of the vehicle possible before you commit to purchasing.
Luxury ride doing a tough job!
by Queen of the Road from Danville
July 27, 2018
The GMC Yukon Denali has exceeded my expectations. I purchased a travel trailer. I needed a tow vehicle. I did not want a third vehicle for towing. I did not want to drive a pick up truck for everyday driving. I did not want to give up my Lincoln MXK. Then I found this GMC Yukon Denali and all my needs AND wishes were met. I'm heading down the back roads in style!
I called about a particular car I found on their website and he couldn't find it. My description of the car along with the stock no. and he still couldn't locate it. He said he can't keep track of all his inventory because he sells over 30 car per day... What? Who does that much volume? I'm sure not this place
Most comfortable vehicle I have owned.
by KJ from Twin Cities, MN
July 3, 2018
It is the most comfortable riding vehicle I have owned. It drives great and is very reliable. A joy to own. Great for traveling and tows my boat great too.
Tasca was great to work with. I visited back in September when they had a promotion going and Jen Robey was so patient with me. Unfortunately I did not find anything I was in love with so I did not buy anything but once I was ready to make a decision I went back 2 months later and Jen was just as kind and helpful as the prior visit. I ended up leasing another vehicle with them and left that day with it! Thanks again Tasca for yet another great vehicle!
by Mfdcar41 from Albany ny
July 18, 2018
I think it’s a great suv. I enjoy driving it. Wish I had got it sooner. Very surprised how nice inside and it rises. Love it
Buying a car from J&M was the best car buying experience by far! I worked with Vinny who was more than patient and accommodating with me. Being a young female trying to buy a car can be very difficult, but Vinny made my experience easy and smooth. He was honest about any and all details in regard to the cars. He dealt with me calling him multiple times a day to ask questions or even just check on the status of my vehicle being ready! He did his best to make sure I got my vehicle before the holiday. He made sure he put me and my child in a safe, reliable vehicle. I would highly recommend J&M to anyone looking to purchase a vehicle...in fact, I already have! :)
Great all-purpose car for all family activities
by culmed from grand rapids
January 28, 2018
Great for road trips, camping, skiing, hunting, and boat towing. Incredibly reliable and never had any issues. Proactive about maintenance and GMC dealership service 3 times a year.
I purchased a 2011 Acura MDX from salesman Ray who was very professional, listened to our needs and went above and beyond to ensure that the car was in pristine condition when we picked it up. Will do business with again in the future.
Very comfortable and reliable luxury car
by HMD from San Jose, CA
October 20, 2018
Most comfortable car I’ve ever owned! Combination of luxury and comfort in one car. Best car for long trips and around town. Definitely suggest this car if you’re looking to buy an SUV!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
by Aeromero from Rayville, LA
October 11, 2018
I had no idea how much I would love my Yukon. I previously owned a Tahoe, but I switched over to the GMC side and am never going back!
Thank you so much (Charlie) for helping my husband and I purchase the vehicle we always wanted. I saw how you went above and beyond to get us out of our current loan and always with a smile on and very positive. You kept following up with us several times throughout the day. People like to hear that. You gave us options and hustled for us. Honestly, even if the deal wouldn’t have gone through, I would have been happy because you really tried. I never thought the deal would have gone through because of our credit issues from two years ago and everything but you made it possible. I look forward to working with you again on our next vehicle. I will definitely continue to buy here and I will always recommend you as a sales person. I can continue to say nice things about Shamrock and hope they knows they have a great employee. The Wrangler is absolutely awesome and the modifications are subtle but awesome.
Most comfortable and reliable vehicle for travel
by 1brdbrn! from Peoria, IL
August 18, 2018
This truck is so comfortable to travel in with the electronic suspension, air conditioned front seats, heated quad captains seats with lots of legroom, and plenty of room in the back for gear or 2 more passengers
United Auto is definetly a place to go if you are looking to buy a used car! They are super helpful and make the buying a car process super easy. They have a bunch of different banks that they go through that will get you approved for a loan even if you’re a first time buyer. They put a lot of effort in to let you know about the car you’re buying and even let you know what repairs they did to the car while having it. I just bought my first car here and they were absolutely amazing in helping me through the process and after the banks approved me it took minimal time to complete all the paperwork at the dealership. Jim is very thorough with any questions you ask and will help you with anything you need! This place is awesome and everyone there is super helpful and friendly!!
Great Family Vehicle
by jackie61385 from Brea
June 28, 2018
Runs great & serviced regularly. This is a wonderful family car, safe reliable and spacious for kids and cargo with middle row captains chairs. Fully loaded with DVD entertainment system.
All around great service. Friendly and honest service. Comster service was always available. I recieved my vehicle within four days after the completed process, of paper work.
by Pam W. from Catlett
August 28, 2018
It's gorgeous and comfortable. The Yukon is everything I expected and more. Driving it is like floating on air. I still have my previous 2004 Yukon and it runs strong. You can't go wrong with one of these vehicles.
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