I was traveling to Florida and my Town and Country van was loaded with our snowbird seasonal gear when I struck a deer near Blufton Ohio and totaled the van. I called Garber to arrange a purchase of a used Pacifica they did not have one in stock that met my requirements. Garber arranged for a Loaner/Rental over the phone and I was on my way. Heather kept me informed of her efforts in locating a Pacifica, she contacted us and emailed us the details in Florida. We looked at vans in Florida and knew what color and accessories we wanted and she found one, had it prepped and we returned to Michigan and we had exactly the vehicle we wanted.
I had been looking online for a used vehicle for quite awhile when I found Melissa & Garber Midland. Melissa was the first person from a dealer that really took the time to listen to what I was looking for and offer suggestions & options. She is amazing! If you’re looking online (in person too) for a vehicle get with Melissa!
When I received word that I needed to purchase a new vehicle, I had no idea what to do. I had been recommended to talk to Tyler Lister at Garber, so that is what I did. From the moment I walked in the doors, everyone was trying to help me get what I needed. I was on a time crunch and everyone knew. They were willing to try everything to get me financed and on the road. It took three days, but everything worked out in the end. I was super satisfied with my purchase and with my experience at Garber!
Miller auto sales sold me a used F150 that was offered online. The only drawback was they were located 2 hours from my home. I responded to see if it was still available, Brad answered back that it was and offered to give me the more information if I needed it. I had lots of questions which he answered and also sent me more pictures of the areas of concern. After all that I decided to take the trip to check out the truck. Much to my surprise it was better than I expected, clean and ready for me to inspect and test drive. There was no pressure to buy and and very helpful information throughout my visit. Well worth the time and the travel, thanks guys, I love my truck.
Evynn Browning and Tim Hall assisted me with my used RAM truck purchase. They were outstanding to work with. They accommodated my hectic schedule and did a great job of communicating with me throughout the vehicle search and the final purchase paperwork. I haven't utilized their service department yet but I expect the same great service when that time comes. Good people and I would highly recommend them.
Good people! Went in to see the exact car that I wanted. Did a test drive immediately, loved the car. They did what they could to make sure that I would leave home with the car that I wanted. And I did just that! Everyone I came into contact with were friendly and professional. Thanks Nick
Simms Chevrolet once again shines with customer service.
by Malibu Owner from DealerRater.com
December 1, 2018
I recently had an issue with my late model Chevy. The dealership took me rite in, tentatively diagnosed the issue and keeping the car overnight fixed the problem. Courtesy rides home and pickup the next day and return to the dealership. Their customer waiting lounge is always very clean with many amenities like big screen TV, Desktop with computer and plenty of comfortable seats. Along with always stocked snacks and coffee/tea. They are very professional in diagnosing the problem and explaining the solution to it. No one looks forward to visiting the dentist or the auto dealership. But my visits to Simms Chevy have always left me with a smile on my face. Keep up the good work.
The staff at Simms Chevrolet are very friendly from top to bottom. They are professional and will do whatever it takes to help you make feel welcome and well informed with whatever vehicle you are looking at. No pressure sales rep making you uncomfortable.
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