Used hatchbacks for sale near Lee's Summit, MO

I talked with the Service Manager I believe his name was Aaron and I feel a little better, Not a 100% But I do thank him for trying to make things right. I’ll just see what my next visit is like.

This car was purchased as a gift for my son to use to travel to his job out of town. He has a lease and I didn’t want him to rack up miles on his other car/lease. As a previous Prius owner, I know he would love another Prius to use daily. After this reliable vehicle is paid off, I plan to buy one for my other son and then a new one for myself! We love the hybrids in our family!

John Strode the Service Advisor keep my informed throughout my service appointment and the service department did a great job. I also had the dent repair guy take care of a bad door ding that I had and John noticed another one on the other side of my car that I hadn't notice and had thee dent repair man take care of that one as well. Much appreciated the excellent customer service by John and the service department!!

John Strode is my service tech and does such a wonderful job all around. Very professional and knowledgeable. The Hendricks team is top notch. Kaitlyn, a sales woman knows about everything about BMWs

I test-drove the Tesla Y and the BMW i4. Both had great acceleration and many desirable features. However, the BMW felt more luxurious, higher in overall quality, and newer in design. I have been driving the BMW i4 eDrive 40 for about two weeks. Because I am new to EVs, it took me a while to learn the many features. The dealer process took several hours to explain things and I returned briefly several times to request further explanation on specific points. Owners should be conversant with cell phones and computers to use the features. I am still waiting for the QMerit Level Two Charger to be installed but regular 110 Volt house current has been adequate to recharge the car after a normal commute. The car is actually a hatchback, with the trunk being capable of lifting high. The rear seats fold down, so the trunk is quite voluminous. I didn't like the vertical grills at first but they are growing on me and I consider the car beautiful inside and out. It is a pleasure to drive. I am already wedded to electric cars and doubt I'll ever get another ICE car.

Straight forward, easy, great selection and prices compared to a lot of other dealers in the area.

Most reliable car in my 37 years of driving! NO problems. Biggest negative are brakes grabbing at parking lot speeds. Biggest positive 39 mpg average. I had software upgraded and replaced USB module from Walmart for Android auto and Apple carplay

Best selection of used cars in KC. We shopped multiple places before deciding to purchase.

I've been told Ford is not making the Fiesta anymore! So glad I found this one, she's a beauty 😍 I bought mine new (Ingot Silver) I lovingly call her Inga...😂 Sunroof and all..in Florida. My 1st new affordable car since I was active duty USAF back in the 90's. Pathetic,huh?

Awesome selection of used cars. Would definitely recommend them to anyone buying a car. 5 stars.

My vehicle will be paid off soon. It seems problematic situationa are starting. I read about recalls for 2017 ford focus. I've received NO letters from Ford yet. There are several recalls for make. Model and year 2017.

I've dealt with better. Not completely negative of an experience. Not the best either. Their service dept seems to be slacking. How do you put a car on a lot for sale with a check engine light on? I can see when it was last cleared. Not very long before I bought it. Salesman trying to tell me the engine isn't getting up to temp because it's cold outside. No. It's a bad thermostat. Headlight wasn't plugged in. And WAAAAY out of alignment. Their cars are supposedly looked over with a xx point safety check. I doubt that. Looked over, cleared codes, topped up fluids. Put an oil change sticker on the window. But did they really? It looks clean so I assume so. The detailers did a FANTASTIC job!! This car was super clean!!

In 4 years only one problem, horn failed 3 times. Last time I had it mounted differently and never failed again. This was covered by warranty

I have purchased a mercedes benz from this car dealer, I feel comfortable with him,,he is the best car dealership so far, 😊

I was initially looking for a used Golf, but the more I looked at the Beetle the more I liked it. When I found the one I ended up buying, it was love at first drive. This little car packs a punch with the 2.0T, and will throw you back in your seat. It’s an absolute blast to drive. Handles well around town and on the interstate, where it could easily get one in trouble since it wants to GO. The same engine as is found in the GTI, so this should be unsurprising. Easily gets 30+mpg on the highway when cruising along, typically around 20-25 city. These cars handle city driving just fine, but they are meant for the freeway in my opinion. I find the interior to be quite luxurious. Heated leather seats (not available in the Golf) with plenty of storage compartments. Not many frills, just a sleek and mostly practical dash. The trunk is big enough for grocery runs, and the rear seats fold forward for larger loads. It’s not going to haul large appliances or furniture, although it could possibly carry some bigger stuff on a roof rack. The Fender audio system is impressive, wouldn’t change a thing about it except it could benefit from an updated head unit with CarPlay. This hasn’t been an issue for me. I think the car is a real looker, it turns heads and has drawn the occasional compliment. My used model had some imperfections, but it’s still a great looking car that I want to look after and keep for as long as I can. It feels well built, the doors close with the satisfying weighty thud of a premium vehicle. Overall, I am very happy with my 2013 beetle. It’s not only fun, but it seems to be reliable with a couple caveats that some owners might not be aware of. The 2.0T engine is designed for premium fuel, using regular will eventually damage it. The 2.5 can run regular, but I believe the 1.8T will also want premium. The reason for this is lower octane fuel will cause detonation in these high compression engines. If you don’t know what detonation is, just know it’s bad. The oil needs changed more regularly than the manufacturer recommended 10k miles. 5k to be safe, 7k at a stretch. This is especially true for higher mileage vehicles. Speaking of stretch, there is a known issue with some 2.0T engines where the timing chain stretches over time and many miles, so if buying used that’s something I’d have a mechanic check out. This is an expensive maintenance item, but IF it’s needed, getting it done along with the tensioner and a new water pump for good measure will ensure that the new to you Beetle is reliable for many years and miles to come. The other issue is carbon build up. Getting it cleaned out is not as spendy as the timing chain but it’s also not a cheap fix. I believe this can largely be avoided by using top tier fuel (it contains detergents that help with this) as well as regular oil changes and some regular spirited driving. Would not recommend this car to someone who mainly does town or city driving, the 2.5 engine might be better suited for that. According to my research, the 2.5 is quite bulletproof BUT it’s not good for any engine to be driven at low RPM all the time.

Ladies Bathroom needs a remodel. Light switch cracked and most of it is missing, paint job needs help. The customer service was excellent and answered all my questions.

Our 2015 2.4L Soul has been great. My wife works a split shift, so she commutes to and from work Twice a day. So it gets a lot of highway miles. We also have gone cross country a few times. Always serviced at the dealer (which is more expensive), But it kept the warranty alive. Engine needed replaced at 95K due to oil consumption, but warranty covered it. Now at 220K AC compressor died. But that is the 1st repair we have had to do. Everything else is holding up fine.

I recently had a challenging experience with my new Audi RS7 when it unexpectedly broke down and had to be towed. I initially contacted another Audi dealership, but they informed me they couldn’t even look at my car for two weeks. Frustrated & in a panic (my car was heading towards KS in a tow truck) I called Audi Shawnee Mission, and that’s when I was fortunate enough to speak with Michele M. in the service department. From the moment she answered the phone, Michele was incredibly understanding and soothing. She reassured me that they would take care of my car right away, even though the repairs turned out to be more extensive than anticipated but thankfully covered under warranty. What truly set Michele apart was her constant communication throughout the process. She kept me informed step-by-step, and if there was ever a question about something I had mentioned or requested, she made sure to clarify before proceeding. I found this attention to detail and respect for my preferences extremely professional and considerate. Now, my RS7 drives like a dream—better than ever, and I didn’t realize how much I was missing until it was repaired. While I hope I won’t need any significant repairs in the future, I know that for all my maintenance and service needs, Audi Shawnee Mission, and specifically Michele, will be my first choice. The care, respect, and understanding I received made a stressful situation much more manageable. Michele made me feel valued, not just another customer to be pushed aside. I’m truly grateful for the exceptional service I received.

I had great experience with my purchase, and the service department was so easy to work with. Valerie helped with the buying of my vehicle, and Bobby in the service department handled everything perfectly.

Audi is great. My 4th. There is a problem with the on-board computer. There's supposed to be an update to fix it, but hasn't happened as of yet. It becomes annoying, and one time had to have service department reboot to make it functional. Still have occasional issues.

Gordon with Audi SM was responsive and helpful (in email) to questions about the vehicle. When we visited the dealership on 4/15, we didn't have an appointment, just stopped by to look at the car. The receptionist was very nice and helpful, we test drove the car while Gordon was on his way to the dealership. All questions were answered, and they were easy to work with. Each person we interacted with was helpful, and did what they said they would do. Great customer service.

My experience was the best car buying experience I’ve ever had. It was quick and easy, as I dealt with one person throughout the whole sale and paperwork process. I showed up to the dealership to complete paperwork and I was in my new car heading home in 45 minutes. I couldn’t have been happier.

Was almost hit by a crazy driver just a month after buying my new car ? screwed it ip pretty good avoiding a collision. Ten days later, it?s new again!

As a BMW driver for decades (318i, 328i), I reluctantly switched to Tesla when the Model S became the first practical EV. I wanted to drive electric more than I wanted to be loyal to (IMHO) the best line of sedans and coupes on the planet. I loved the S, too, but after 12 years it was having problems, support was rotten, and it was time for a replacement. Fortunately, all the manufacturers have EVs now. Although I test drove several other makes, I was delighted to see that the BMW i4 was my favorite. When it started to look like tariffs were going to increase prices, I abbreviated my search and went for the Bimmer. By chance, the dealer had a 2024 shop loaner available with low mileage and a lower price than a brand new 2025 so I leased it. (Incidentally, it was less expensive in absolute dollars than the Model S was in 2012!) I'm glad I "pulled the trigger" when I did and I love the car. Handling is excellent. It "feels like" a BMW despite slightly lighter steering than my last 328. It's feature-rich and I'm still learning the ancillary controls. I'm OK with CarPlay although Tesla's own infotainment system is better. The driver assist is good and automatic stop/start in heavy traffic is a joy although I still prefer steering myself under better conditions. I think most BMW drivers will feel likewise. I haven't used self-parking other than a demo in the dealer's lot but I promise to try it. I don't expect to need a lot of service - it's an EV - but at least BMW takes phone calls! The cell phone app is better than Tesla's and it's NOT the only way to schedule service. My only real objection is the location of the charge port at right-rear which will make it awkward to use short-corded Tesla Superchargers even once BMW concludes a deal with Tesla. The i4 has more "hard" controls - which I prefer for eyes-on-the-road driving - than Model S but its voice recognition commands are more limited. Its navigator has the same voice as Model S but gives more frequent bum steers. All in all, I'm very glad I made the switch. And I didn't give money to the Little Dictator who works for the Big Dictator!

Thoroughly checked the entire car and well inspected to perform the service. Well spoken and friendly staff. Isabella at Baron Automobile was very thorough and friendly.

Although an EV, BMW it is in fact the Ultimate Driving machine. Very fast from 0-60 3.7s excellent HP 536 TQ 586. With the booster on it will quick you back in your seat.

My service associate/assistant kept me informed of what was going on & what to expect. I was extremely pleased with the professional service I received

Marcus found the vehicle I wanted, great service, great people. Would recommend the team at Aristocrat to anyone looking for a new vehicle for themselves.

I really enjoyed this car ! It is well build and very dependable and fun to drive ! I have this for 3 years it has been a joy to own a Porsche. You can tell a big difference when compared to other cars in its class. This car stands tell and very bless to have such a car!

They were bery responsive and great follow up by sales staff. The dealership also tried hard to find the right vehicle.

This is a great car! I love the features, esp the sport function, which gives you a boost if you need to jump on it. Obviously, some people don't use this feature or don't know what it does. When getting on the freeway, I always use it, then simply turn it off when necessary. I usually get about 34-36 mpg on long trips and around town about 28-32mpg. The one and only complaint I have is that it is too low to the ground and sometimes it's very difficult to get in. If I move the driver's seat back, it makes it easier. I am the original owner of a 2017. The other features i like are the backup camera, electric side view mirrors, speak feature to make calls, the interior is gorgeous, the hatchback. I just really love this car. I have never had a problem with it. If you're looking for a reliable car, this is it!

Oakes was very quick to respond to my inquiry. Chuck was great to work with and very helpful. I would recommend working with them if you see a vehicle you’re interested in purchasing.

Bought it based on father's review of his happy to say I'm glad I went with it great vehicle with great fuel mileage. Plenty of leg room as I'm very tall and came with great options.