Used hatchbacks for sale near Viola, NY

Andrew Beifus is fantastic! I was a first time car buyer and he was so kind, generous with his time, carefully walked me through all the features of the car I was interested in, had the car prepped for me to drive, inclusive of having it say my name on the dashboard screen to welcome me when I got in the car. Andrew was available through each step of my car search and was patient with all my questions. He is a seasoned and experienced professional who understands the meaning of the client experience and made me feel like I was his priority and I came first and was there to fully support me in a momentous life occasion. I did not however enjoy my experience with the other individuals I interacted with. I found Andrew's colleagues to be condescending, demeaning and full of gender, race and age bias. In particular the finance manager was the most unpleasant individual to interact with. He openly tried to demean Andrew in front of his clients, then proceeded to try and educate me on what to do with my money (because I didn't want to finance my car and buy in cash) and I found that when interacting with me, he spoke/looked at my white female friend when talking vs looking at me when speaking, an Asian female who was actually buying the car. He then told me buying a car outright is the dumbest thing I could do. The entire time he explained the packages I should consider, I was so put off by his tone and definitely felt like there was not a single word I could trust coming out of his mouth. When I then asked when I would get my plates (I bought in NJ and live in NY), he then explained that the plates would come to the dealer and that I could come to the dealer to pick them up or they could ship to me. He suggested I come to the dealer bc as a girl with nails, I probably wouldn't know how to put the plates on myself (well I did put the plates on myself with no problem despite being a girl with nails). There was another manager who I believe was a general manager and was on Andrew to speed things along with me, when I explained that Andrew was providing me the service level I wanted, he backed off and adjusted his tone. I also did share to this manager that I did not appreciate the finance manager telling me what to do with my money, and he did agree that this was not appropriate. After I bought my car, my iphone noticed that there was an air tag in my car and when I called the dealer, this general manager was very responsive and did his best to calm my nerves that there was an unknown air tag tracking me. (I went to the BMW of Brooklyn service shop and they were so great in helping me find the air tag). Overall, Andrew was exactly the sales professional I needed in my car buying experience. I did not enjoy any other element of my experience at this dealer. And I do wonder if I was not given any financial breaks or scare tactic sold into things because they felt like they could take advantage of me as a first-time diverse female buyer. Given this was my first experience buying a used car, I can't say if this was an above or under par experience. But I can confidently say, Andrew is a pro and the finance manager needs bias training and held accountable for his words and behavior.

Peter Kessell was excellent to deal with. He is very professional, knowledgeable, easy to talk to and likable. He responded quickly to question and followed up on the status of our new ordered vehicle. When received at the dealership he contacted us timely and the transaction process was quick, pre prepared, accurate and without issues. He presented the car to us and gave us a good understanding of the features in the car. These new car have many features and Peter was very knowable and explain them quickly and easily to understand. I can’t say enough about how Peter treated us and recommend him very highly. If you are looking for a great sales representative ask for Peter Kessell.

Syed provided an appropriate level of service during the sales process, showing himself to be a courteous and attentive manager. I now recommend him to all my friends and acquaintances. It's good to have such top-notch workers.

This car is amazing but if you like music you are going to have a lot of problems with its audio system. Who ever Acura let do the audio system needs to never do it again. Audio system doesn’t even last for more than a year

Georgiy provided professional support in choosing a car, providing all the necessary details and information that helped me make my decision. Thank you for the good service.

My husband and I have bought cars in the past, and were always left with a bad taste in our mouth. Biener Audi in Great Neck was the exact opposite experience. They did not try to push us into buying, they were considerate and extremely thorough through the entire process. We went to the dealership to test drive the Audi Q7 and did not intend on buying the same day. We wanted to get as much information as we could before discussing it and making a decision. Our salesperson, Danny, could not be more friendly or accommodating. He answered all of our questions and guided us professionally. When we advised that we would not be buying that day, he was understanding and did not make us feel pressured or act like the typical salesperson. The next day, we went back to the dealership and bought our new truck in a timely manner. Our 2 year old was with us through the entire process and everything still went very smoothly. Furthermore, the facility is extremely well kept. There is ample space for customers to sit and wait. We eventually went and sat in the service area where they offered complimentary drinks and snacks, and a wonderful woman came by to give my son a coloring but and crayons! Our family could not be happier with our first experience buying a luxury car. We know we made the right choice with Biener Audi.

Emails sent did not purchase car. Car did not have all the options I wanted. But it was a fair price. Better luck next time.

We just recently purchased a BMW from sales representative Christian Galarza. He was very professional, knowledgeable and patient when deciding which car to choose to suit our needs. I highly recommend requesting Christian if you need a new or used car because of his years of experience and will work hard for you in trying to get you the best possible offer available. I would also like to thank the sales manager John Tetta for making our transition smoothly and further making sure that the needs of the costumer is a top priority.

Love this car. So fun to drive. Hugs the road. Interior so well styled. Infotainment simple, easy to use and Google based. Leather seats are some of the best.