Best dealership I've ever dealt with. The service department is first-class. With employees like Henry Garcia you ensure that each person who walks through the door feels he or she is the most important person in the world at that m0ment. Henry demonstrated this feeling the moment I came in contact with him. He showed me to the lounge, got the work on my car started promptly, and coordinated with the individual who arranged shuttle service. Upon completion of my visit he reviewed the results in detail. I will look for Henry whenever I come in for service. Ke's NUMBER 1,
We have purchased or leased a "substantial" number of vehicles over several decades. This was the best experience we have had with dealership personnel starting with the receptionist who connected us Arlington Fritz who introduced to his manager Syed Madni. From our entrance to the dealership through to closing the deal with Financial Manager Anthony Leli it was a pleasurable experience.
I had a great experience purchasing a car with Germain Honda of Naples! Arlington was the best salesman and I would recommend him to anyone looking for a new car! He was extremely helpful and knowledgeable of all the cars! I loved Monceny as well. He was very helpful in getting the best deal possible!
I am a retired Customer Service Supervisor. I was pleased to have Tyler Smith as my service representative. He has excellent customer service skills. He greeted me with a smile, new all the answers to my questions, and kept me informed while I waited for my car. Thank You Tyler.
My 550GT is 7 years old , the rear suspension had a slow leak, they installed new units at a competetive price to non BMW dealers and gave me a loner while the work was being done. Car came back cleaned like new !
This is a outstanding service center. The staff is both professional and courteous. They are very good listeners and always provide the appropriate service that you need at a reasonable and fair price.
I love going here! They make it so easy and comfortable. The staff always has a smile on their faces, the movie theater is so relaxing, and my car was fully serviced and cleaned in an hour. I have never bought a Honda before, but JR and his team really know how to handle great customer service!
Tammy was great & was a very helpful salesman, he went out of his way to locate a car that met my needs. I love the car, this is the second one family has purchased in two years from this dealership. Since this is the second car we purchased, I realized that this dealership does not budge on the sticker price. That would be a drawback that I would tell my friends.
Could???ve asked for a more informative, knowledgeable and pleasant sales person. Luis is definitely a plus for your dealership. Bob was also very helpful and friendly. I would most definitely refer and use your dealership again.
Sara L. in Service is a gem! She always greets us with a smile and treats us like family (we are a Mini family, purchased 7 from this dealership) . I took my car in because it was due for service and a few other issues. Sara immediately assigned me a loaner so I wouldn’t have to wait. Sara texted me on the status of my mini and informed we when the repairs were completed. My car was ready the next day. Fast service! Great customer service! I highly recommend Mini of Fort Myers!
Having purchased 6-7 LS since 1991 (one 430 from Scanlan) I had to buy my last two LS460s from Orlando. Why, their volume and price. Each time I gave Scanlan and Germain a chance, neither stepped up to find the car I wanted. I met Heather Cotorakas a few years ago and she made me promise to give her a shot when I was ready to buy a 2018. We talked in April before I headed North, and when I returned in October - she "made it happen". Heather knows her cars, knew my choice of LS500s and was able to come to a price and trade in that was executable w/o hours of haggling. Good to buy locally again. Thanks, Heather.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.