The sale people were very knowledgeable , and was a pleasure to do business with. She had the service department clean the car prior to delivery and they did not half clean anything. The windows, interior seats, and carpet was not cleaned as good as previous car dealers had done. Overall Sale personnel are fine, Service personnel are not as good.
Your service tech (Roy) was actually interested enough in the problem I noted to take the time to do a test drive with me so he could be sure he understood my concern. It was obvious his goal was to fix it, not pass it off as a non-issue. Service writers were also professional and took the time to work with me.
Right out the gate he was amazing! Approached us with a welcoming smile and listened to our exact wants and needs in a vehicle. To be honest I lost all hope in finding a vehicle but he made it possible to get exactly what I wanted!
Worked with Ken Wesley on the purchase of my new CRV. He was very professional and easy to work with. Honest and forthright. Works hard and made the process quick and painless. Next time I buy a car I'll be calling Ken! Thanks for the wonderful experience.
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