Dennis and the techs and cashiers and customer satisfaction personnel go above and beyond. Ariel and Allison went above and beyond with their efforts and courteous professionalism-- The customer service was exemplary-- Thank you. 🌞
I had received an email offer to trade in my old car for a new car (which I was already planning on doing) so set up an application. I came in with an idea of what I wanted in a new car. Thom was very informative not only about what I knew I wanted but making sure I knew all about the car beyond what I had previously researched. I never felt like he pushed me into anything but that he was truly interested in my goals and desires for my new car. And Thom worked with the sales manager, Tyler, to make financing seamless. I felt like I was making an informed decision before walking in the door and this was only solidified by working with the Jack Ellena team. Thanks for a great experience and awesome car!
Crown Toyota, The most friendly, informative, hard working staff, especially my sales person Jordyn Young. She worked very hard so I could drive my new used 2015 Toyota Camry. Very Very pleased with all the staff. If you're looking to purchase a new or used vehicle, run to Crown Toyota.
Was looking at a Chevy HHR on the lot asked some questions about the rear seats and got answers back quickly had knowledge about the vehicle which was fine however asked about taking it to my mechanic to have it checked and was told I could bring him down but couldn't take it to him other dealers had no problem with it so this did bring up a concern about the dealer.
5+ Star for Sales team. Great experience. Works well with customer. Paper handling and title/registration dept "upstairs" is AWFUL. 1 month from buying and still not received papers. False promised 3 times already saying its mailed out (outright lies). Everytime you call they have excuse for lying previous time. Now my tag expires in 3 days with no papers in hand. That's the "LEGENDS WAY" I guess..
Shawn Lemieux and his helper Carter were awesome to deal with. I said there was no stress involved in this Pilot trade in! I would highly recommend asking for these two when you are in the car shopping market!
Kevin, Adam and Jordon made this the best new car experience ever! We will definitely be back and will tell all of our friends. Went to lease a new Civic for my daughter because of Black Friday deal. No hassles or hard sales pitch to up-sell us. Lots of choices on cars. Thanks to all 3 for this experience.
This is a great place to buy a car! Everyone was very friendly and seemed to be really enjoying themselves. I feel like I got a great deal on my car and it wasn’t like fighting a tiger to get a good deal. Overall, it was a really good experience!
Josh Hooser was the man for the job! We emailed same day to test drive a Jeep and were seen not 3 hours later! Josh let us drive all over to really get a good feel for the engine and supplied more stats that we didn’t even think about. He explained all the paper work and even let us have a spare tire that was missing! Overall, felt very comfortable and informed when getting a used Jeep.
Awesome service! We came in to service our Odyssey and ended up trading it in for a new 2019. Tim Tilghman was our salesperson and was very attentive, kind and patient. I would recommend Honda of Olathe to anyone.
I recently purchased my 4th lease at Honda of Olathe. They have some the best and friendliest workers I have every dealt with. Ryan and his team did an outstanding job finding the vehicle that best suited my needs and my budget. The process was smooth and I never felt pressured at any time. All options were clearly laid out, explained, and I felt good about my decision which they supported. I would not have gone anywhere else!
Wonderful Experience Purchasing our new 2019 Honda
by Katie Scheibel from Overland Park, KS
September 6, 2018
My husband and I had a wonderful experience at Honda of Olathe purchasing our new 2019 Odyssey Minivan. Our amazing sales person was Tim Tilghman and we really appreciated all of the effort and time he spent with us. Tim was very informative on all the new features that the Odyssey had to offer our family and was always very responsive to our questions and phone calls. He was helpful in every way possible along our decision making process. This was our 4th car that we purchased from Olathe Dealership - but first car with "Honda of Olathe" (the previous 3 were from Frank Ancona) and we were very impressed with their process - very smooth and easy. I can't speak highly enough about how great we feel about our new Odyssey and how grateful we are to Tim and the "Honda of Olathe" team.
We were very impressed with Benny and his awesome customer service. From the minute we walked into the dealership everyone was very friendly and knowledgeable.
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