I recommend Zimbrick Honda to everyone! Carlos was the sales man I worked with when I bought my first car and now my second one! And he was outstanding! He really went up and beyond with answering my questions and concerns. I will return whenever I need my third car!
Friendly, easy to get in touch with - high prices.
by Luke Ashley from Madison Wi
January 3, 2018
Clean facility friendly people setting up the test drive was easy.
I dislike not being able to negotiate, as their price was very high for the vehicle and their idea of a "very good" interest rate on a 2016 car was 5% (I've been quoted at 2% for same vehicle) was amusing.
If people don't like to negotiate and don't want to shop around this is a very nice place to buy a car, similar to comparing iPhones (CarMax) to Android (every other dealer).
Best selection, best service, very friendly and courteous staff, wonderful clean showroom... went out of their way to make me happy, listen to my financial situation, was able to get me placed into a brand new vehicle for less than a used vehicle.. which was beyond amazing!! These guys are the best... I'm going back in a few months with my husband to get him a car as well.. We love love love the five stars we received all-around. Will be returning for sure.
Trevor was honest and friendly the whole buying process. However when it came to trying to sell me the extended warranty and other options he was very very high pressure. It made me uncomfortable at times with this high pressure sale technique. He wouldn't take 15 no's for an answer. These products must be highly profitable for the salesperson and owner. Buyer be aware of that.
The dealership was absolutely wonderful as soon as I walked in. My experience with Leticia and Aaron was perfect. They worked with my budget to find the right car for me and made sure it looked great before I left with it. The finance process with Brent also was quick yet efficient. Everyone made sure to answer any questions I had and made sure I left happy. I would definitely recommend Wilde East Towne Honda to anyone looking to purchase a vehicle in the future
I worked with Bryar at Wilde Honda. His name is pronounced like the ice cream so I knew we were going to get along! He was knowledgeable, not pushy, and accommodating. I purchased a pre-owned CR-V. I appreciate the assistance provided by the Finance staff person, Samir as well. They even followed me home with my new CR-V so I didn't have to make another trip. Top notch service. It made this whole experience a delight!
I cannot say enough great things about Chuck and Wilde East Towne Honda. I recently bought a 2016 CR-V and could not be happier! Chuck was very patient with me, as well with my kids, who were along for the test drive and for the purchase paperwork. He took the time to help find the perfect vehicle for me, at a fair price. He also made sure that I knew how to use all of the great features my CR-V has. It was a bitter sweet day for me, as I truly loved the vehicle I was trading in. It was just time to get something newer. My hope was that I would find a vehicle that I would feel great about purchasing and that I would love just as much, if not more. I definitely found both of those things in this CR-V. If you are in the market for a vehicle, make sure that one of your stops is at Wilde East Towne Honda. You will not be disappointed in the level of service and respect that you will get. Thank you, Chuck, for all of your help! -Christina
We returned to consider another certified used Honda and were not disappointed. A simple call to our favorite salesperson Laura with a couple of choices from the web and the features we were looking for and we were off on a couple of test drives. The experience was just great. We purchased our second consecutive certified Honda and couldn't be happier. The only minor area for improvement was the business office was busy and closing the deal took too long (my opinion with no real information on how long it "should" take). Everyone was super helpful, knowledgeable and friendly.
We have purchased two vehicles here. Most recently a used Honda Accord. Sam Carpenter was the perfect sales associate for me- not pushy, but knowledgeable, and passionate about serving me and my family. He worked hard, communicated well, and went above and beyond for us. I appreciated Sam not being a sales-person but just being a person- who wanted to serve us. As always, Wilde East Towne is clean, comfortable, and always has delicious coffee and snacks. We hope to buy many more vehicles here in the future.
Great sales personnel, very informative, and friendly
by CAS from DealerRater.com
November 2, 2018
Kenn was great! I walked in, knowing what I was looking for and he helped me find it. He didn't try pushing anything I didn't want or need. He listened to what I wanted in a car and got me a great deal on a brand new vehicle. He took the time to go over the differences between the 2 models I was looking at along with their sub-models. I'm so happy with my new car and I'd recommend Kenn and WETH to anyone looking for a new car.
Usually, I do not enjoy the customer service I experience with this dealership. However, during my last experience, the service was amazing. I hit a deer and the shop got me in as soon as possible. The drop off was amazing. When picking my vehicle up, they were so nice. I called and told them the time I was able to pick up the car, and they moved my pick up time by 4 hours! I was so happy! Then when I picked up my car, they were all ready with the keys, and it took only 5 mins! When I went to my car, it was so beautiful! They had washed the car, and the work was amazing! It almost looked brand new! They also cleaned the inside for me! I was so happy with this experience and I hope my experiences in the future are just as good!
Never felt any pressure to buy it or anything else. Great experience.staff friendly and buying process was simple not complicated. Would definitely recommend dealership to others.
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