Used Honda CR-V EX-L for sale near Midlothian, VA

They had the car I wanted and offered a slightly lower price than Edmunds recommended. They expedited the paperwork and vehicle prep so I could be in and out quickly.

I bought the 2020 CR-V new in July 2020 and as of December 2024, have 39K miles on it. I have taken it to the dealer for regular maintenance. It has been trouble-free and drives very well. If I have one complaint, it's the glitchy infotainment system. I have had to do a factory reset on the infotainment system twice. Otherwise, a wonderful vehicle.

This dealership is honestly the most trust-worthy and responsive dealership that I’ve had the pleasure of working with! I did a virtual test drive through Jake at Elite Auto, and flew from Chicago to Richmond and drove the car back. They overnighted me the documents that I needed, both before purchasing and after purchasing the car. The customer service is beyond exceptional at this dealership. You can trust that all their cars are in top shape and they will provide the carfax and any records to you with no hesitations, unlike other dealerships that I’ve worked with. I would purchase a vehicle from this dealership again in the future, but now I get to enjoy my beautiful BMW i8 that I spent months looking for! Found the perfect one with no accidents or any negative vehicle history that is in pristine condition! I am so glad I bought my car from Elite Auto. 11/10! xxxxxxto Jake for the quick communication and helpfulness.

My 2016 Honda CRV Exl has a problem with the push button is not starting until about 3 or more pushes , after each push the lights in the dash comes on with a click sound, but no start up , until several pushes.

The dealership I purchased my car from sold to Hyman Bros and I was initially skeptical that I would continue to receive great customer service. However, I quickly found out that I had nothing to be concerned about. Hyman Bros provides absolutely wonderful customer service!!

My mother got this car new and gave it to me after only a couple years. I absolutely ADORED this car. So reliable and comfortable. I would still be driving it if a semi truck hadn't fallen on it, crushing us over the guardrail, rolling us a few times. We would not have survived that in most cars. This car has ample room above you that crushes down. I had previously wondered once why the ceiling was so high. Life saver. The seat belt held so fast and hard that I have a massive bruise from it. The seat belts had my friend and I hanging upside down. This is a fantastic car. Sad to see it go! I will probably get another.

RUN, do not walk to this dealership—they will put you in the driver’s seat!! Arkell and his manager are the A-Team! Instant rapport, personable, caring, and trustworthy. They possess what every consumer-driven business should have: an honest desire to fulfill your need. Especially for those of us who may have less than stellar credit. We still cannot believe we are the proud new owners of a 2022 Kia Forte. (We were in a real pickle when our car required more work than its worth—this was after we had already sunk several thousand dollars in recent repair work. We needed a quick solution!) We are so grateful for their guidance and for their ability to make this happen for us.

97000 miles and not a single problem. I am meticulous with car maintenance this is my sixth Honda/Acura None as reliable as this com system worthless

Harry Zagami and Mike Carson made my pre-owned purchase flawless! Great team at Sheehy Richmond. Harry just kept saying "no problem" when I asked for his help with arranging the test drive. Harry was able to arrange a convenient transfer from another Sheehy partner further north. This saved me a much longer drive as I was driving from Hampton Roads. Mike made the test drive and purchase process easy and painless. Thanks to the Sheehy Richmond customer satisfaction policy I got brand new Goodyear Eagles included at no cost. All this happened just in time to dodge and incoming snow event!

Bought in 2017 with 35K on it, this is my second CRV and fifth Honda since '95. It now has @ 140K on it and it drives almost like new. I had one major repair, a new drive shaft ($1100) which was the FIRST major repair on ANY of my Hondas since '95. Reliable and then some. Great resale value.

Andy was honest and straightforward to work with. When I have a need for another used car I will call him first. A lot of car salesmen have bad reputations. They should all take pointers from Andy. When you treat people well, you get satisfied and repeat customers.

I bought this for my first car and was honestly amazing. I'm so upset that its totaled and will miss her so much. My only complaint about it was the Air Conditioning during HOT HOT summers would blow out warm air, but I think its a common issue. At 151k miles, it developed this sound with the exhausted, but nevertheless, an amazing, dependable car for a girl who knows nothing about them.

Good experience with the purchase of my 2025 Pilot Elite! Service related to paid for added on accessories was great!

I love my Honda CRV! I have always driven Honda Accords, but when none were available, the sales rep recommended the Honda CRV. We took it for a test drive, and it handled very well. The seating is comfortable. The design of the interior and exterior of the CRV is excellent. Would definitely buy it again. Highly recommended!

Jake Steeves has delivered an outstanding service department leadership in his management role. His customer service merits an Award & Public Recognition. Jake has perfected a team of professionals. Great service every time!

Bought this CRV AWD Touring new in 2019. Have 130,000 miles on it, no problems. Only time it’s at the dealership is for regular service. Gets 33 to 36 MPG . Excellent vehicle!

I had the best service here buying a car, I definitely recommend anyone to come here for a car

We have owned our CRV for close to 10 years now. From 65k miles to 192k. The A/c went out years ago and no problem since fixing it. Replaced the alternator at maybe 160k. That’s it. They are not fast. We get about 23mpg combined. It’s the best car we have ever owned as far as reliability and function. Comfortable with a large trunk. Some may start to consume a little oil, just add a bottle of ring seal once or twice a year. Great car

Amine helped me with purchasing my first vehicle. The process was fast and easy. Highly recommend!

I had to replace 4 quickstruts, rear adjustable control rods, spark plugs and valve adjustment at 105,000 miles. The front sway bar had to be repaired. The usual brakes and tires. The valves needed to be adjusted as they were not to specification anymore . I didn’t mind spending the money because I plan on keeping this CR-V past 250,000 miles.

If you're ever in the market for a new Honda, or need your current Honda serviced, try this dealership. I've continually been very pleased with the service I received from West Broad Honda.

great experience dealing with Darrell Waltrip Honda Alex Leon was on top of all function in and out William Berryman general manager was very helpful and Service and parts top notch

First time I went in, was just looking to see what was on the lot and was greeted, and after that, not another contact with anyone. When I came back to test drive a few vehicles, got a great sales guy. Overall selection of vehicles is quite nice, and most of the vehicles are almost new to very good condition. Though Carmax likes to display the image they sell cars that have or haven't had any issues, you'll find you'll need to look closer. Most are bought at auction after coming off lease or from being a fleet vehicle. Which is a good thing, as you the regular maintenance was done on them and often the vehicles have original warranties still in effect depending on what vehicle you are looking for and what year. The sales guy was low pressure, and when I came in the next day to buy, I was given another one since he was completing a sale on another customer. Wasn't an issue, as he or the guy that took over were truly "car" guys. The liked cars, had sales experience, but weren't "car" guys. The experience was good overall, but the highlight was completing the deal. Paperwork was done quickly (I had preapproval from my credit union with EFT) and finished the paperwork in about twenty minutes. Amazing, got the vehicle at just an average price, but go the mileage I wanted, with original warranty and extended warranty at the price I was willing to pay. SO overall, win for me, and though I was never a Carmax fan (still rubs me the wrong way their colors are almost best buy colors when their parent company was circuit city....). But I will say my mind was changed.

This is my third Honda vehicle so needless to point out that I am a fan of the brand. My 2019 CR-V Touring is a good SUV. Before purchasing it I researched comparable vehicles and in the end my final decision was the CR-V and I am happy with my purchase. We have driven it on vacations of over 2000 miles and not one back ache. The only improvement I can think of would be if it had a tilt steering wheel. Gas mileage varies and I generally get about 33mpg combining city and highway. On trips I got as high as 38mpg. All things considered it is a good vehicle if you need an SUV.

I went to Grace to try and sell my car. They were very upfront and transparent on what they could do for me. Even though I did not sell my car to Grace, I would highly recommend them because they were honest and didn't waste my time. Very hard to find these days. If you're looking for a used car, I would highly recommend Grace Auto!

Phenominoligistically excellent. My vehicle is defined by its use and that is practically excellent. One month in and no issues. Fair negotiation with a trade in.

Mike is an excellent service rep for Crown Acura. Very customer service oriented. We have been dealing with Mike for years and always had a good expereience.

Love my 2014 CRV 130K miles and going strong. Very comfortable. The A/C has been a bit buggy. Had to put it into service mode a few times to get it working again. ( that's why 4/5 * on reliability ). Bought this car in 2017 with 36K. Plan is to keep it till 200K.

Dana and Kenny were very helpful. Spent time with my wife and I to test drive 3 vehicles in the cold and walking all over the lot. We are checking their website for transfer vehicles as the cars we wanted were all marked sold already. Thanks guys!

CRV has been a very good good vehicle. Engine has lots of power for its size category. Exterior and interior materials are very high quality, especially on the EX-L versions and higher. Car has required very little maintenance other than scheduled items. Rear visibility is better than many other SUVs. Cargo volume and rear seat legroom are more than ample. Gas mileage is pretty impressive as well. We liked the CRV so much, we bought a second one.

I want to give a big S/O to Tyler. He is the true meaning of G-O-A-T! This guy is awesome.. let me tell you he worked his magic today! He got me the car I wanted, payments I wanted also when I tell you this man went above and beyond for me it’s unbelievable, unexplainable. He was so polite and respectful. When I went to the dealership today as I was walking to the car I wanted he was pulling up another vehicle for a customer, he could see I was confused lol. But he got out the car shook my hand and introduced himself to me. From that moment everything started rolling. Tyler even gave me a complete tour of the car and even went on a test drive with me to make sure I was understanding the vechicle. 5 stars is to low for him. I am giving him the unimaginable number of stars. Thanks Tyler! Keep up the great work you are doing. You really are a people person.

Great car. One small problem with a sticking relay that had to be repaired by the dealer. Replaced the hands free microphone myself, easy peasy. I glad I bought this car and would buy it again.

Jean-Paul was great, he made the process fast and easy. Would definitely recommend him to a friend. He went above and beyond when help was needed.

Super reliable and great value for the price. This car has lasted me forever. My only complaint is the technology is now a bit outdated.

Good information in a timely manner By Chris from Oklahoma City I needed info on a wrecked car and they provided the information in a very timely and efficient manner. There were no hassles or pressure just straight ahead information . To be honest there are times when you simply need "just "information and they were great about it.

I have owned this car since new. With 111K miles, I am still very happy with the choice. The 2014 was the last CR-V made with a conventional automatic transmission, and highly desirable for towing behind a camper. My service and repair bills have been exemplary.

Smooth transaction. Made the car buying experience enjoyable. Great team with a lot of knowledge.

It's bad that some may have had problems with this CRV. I do believe it's rare when compared to other vehicle makers however. I've owned my share of lemons over the years. CRV has always been popular. Honda actually has addressed the few "fuel in oil issues" of northern winters, and the A/C compressor seal complaints by extending warranty time for both issues to all owners. I feel this CRV is the best in performance, cargo space, interior layout and quality, and modern safety features that others just didn't even offer in 2017. A price value like this won't ever be seen again.