Although the service was good, the sales staff were too busy on their phones ro ask me if I needed any help in the showroom. I wanted to get a trade in price on my Mazda.
Love my new car
by ikaylor from alger ohio
November 29, 2018
The HRV is everything I was looking for..the added feature of the sunroof made my day..I'm 53 years old and this is my 1st car purchase, I've always relied on my husband to be with me and secure financing. However this time I did it on my own.
The team at Honda was great. Paula and Ted made the process a great experience. Paula, my salesperson was very knowledgeable and attentive to my car purchasing needs. I would highly recommend you go see her for the purchase of your Honda. This is my very first Honda and I can???t wait to get on the toad with it. Thank you Honda!!!!
Best car i have ever owned!
by LEELEE15 from Layton, Utah
January 5, 2019
This car has everything from AWD to navigation! It has lane assist and not to mention 3 differently angled back up cameras! I've never drove a car that handles so well in the snow. I would recommend this car to anybody. It had great leg room in the back (trust me i checked, i have very long legs) and they fold flat if you need the extra space. I dont have a single bad thing to say about this car. Honda's are amazing cars!
Paula Morrison proved outstanding professional service during our visit to Germain Honda in search of two new vehicles. Her honesty and sincerity allowed its to purchase one vehicle today and initiate a search for the right color of the second one which will hopefully arrive in a few days. Scott Cassidy provided excellent financial service. We were highly satisfied with our service experience.
by Quesada's Limo from Saint Francis, WI
January 10, 2019
Impressive exterior and interior vehicle. Gas saving. Cameras actually help rear parking. Seats customize as I prefer. Running day lights great. Rear window wiper helpful. Interior air adjusts very well. Leasing now. Purchase is probable. Safety features get five stars.
The salesman did a great job making us feel comfortable, and explaining our options. After the deal was made it took quite a while to actually get out car so we could leave. Other than that it was a very positive experience.
Really nice car
by sirnite from Peru
December 10, 2018
this car met's my needs it's a lot of digital and buttons to push. the ride is smooth and it's comfortable. It handles really well got the room i need.
Helpful crew here made easy work of alleviating our fears and questions with accurate representations and quick responses and actions. We came in window shopping and left with the right price car for our needs. Paula narrowed down the choices to 3 with our input and they were dead on what we were looking for. They were not pushy and took time to answer each question. We choose out of the 3 and left today happy.
Brake failure almost got me killed!
by Eileen from Boynton Beach, Florida
January 10, 2019
Controls difficult to access. Very poor visibility. Great gas mileage and then the brakes failed and I was almost killed. Stay away from this model Honda which is usually reliable.
I also had issues with their service department.
Jay England was our salesman. He was all prepared when we arrived, pulled the car I had in mind from looking online and we went for a test drive right away. He knew how much I wanted the car, but also knew i wanted to be careful with my spending because of college. He worked very hard to get us both a good deal and I so appreciate it. Working with Jay was very easy, he was friendly and made good conversation. We worked with Scott on the financial part. Again, very quick and easy. He had us out the door in no time. The only thing I would say that could have been better was the detailing of my car before I left. There was trash and old water bottles left in the glove box, streaks all over the windows, and cleaner left spotted all over the cloth part of arm rests. For an almost brand new car (2018 with 3000 miles), this was surprising and disappointing.
the drive belt makes noises on acceleration
by GC from St johns Newfoundland
December 27, 2018
The drive belt makes loud noiseson accelerator Brought back to dealer. Said it was known problem. But waiting on engineers to fix cause of problems. Haven got back to us. A new car with this very loud noise is not right. Very bad service from Honda. We never buy another Honda.
The buying experience was a pleasant one, our sales rep Stacy was very helpful and found us the car and price we were looking for. From a scale of 1 to 10 I would rate Stacy and the staff at Germain a 10 out of 10.
I wish I never leased this car!
by Supernova from Lebanon, NJ
December 28, 2018
I had a 2015 Civic and needed something with more interior space, so I thought the HR-V would be the answer. The seats in this car are the most uncomfortable seats I have ever sat in. There is no lumbar adjustment and the lumbar is far too pronounced to sit against without causing pain. I contacted my dealer and Honda customer service and have gotten no assistance from either. I caution anyone not to purchase this car! Do yourself a favor and get a Civic.
If you are looking for a great used car salesman see Ted Scisson. Honest dealership great experience! They will go out of their way for you. Love my new van!
by Karen Cambo from Memphis
October 23, 2018
This car has been totally reliable, has great mileage, 30 mpg on highway. Handles well and turning radius makes it very navigable in parking lots. First time I've had heated seats, which are a dream. Only feature I wanted but wasn't available was Sirius radio.
Ted Scission is awesome and my experience at Voss Honda was stellar! I had been casually looking for a Honda Accord Sport when I came across a great deal that Voss had over the internet. I placed a call to the Voss dealership and was fortunate to have Ted Scission answer the phone. Ted was very helpful and honest and because of my overall experience with him, I happily booked a one-way ticket to Ohio. When I arrived at Voss, I found the whole team to be pleasant and easy to work with. My trip was well worth it and I have already been telling my fellow Rocket City residents to consider Voss Honda if they are in need of a vehicle. I absolutely am in love with my Honda Accord Sport and would repeat this experience again!
Saved Me In An Accident
by NiVoo from Berkeley
December 27, 2018
I am so grateful for this car. I met an accident today and luckily I did not get super injured. I was hit from the back and the seatbelt kept me in position. The other car behind me got totally smashed but my car was only damaged in the back. If it wasn't for a strong car like this I wouldn't be alive today.
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