I purchased a 2015 Subaru Forester from Jim Filipski and Jim made the sale easy and professional. I trust Jim's advice and will definitely purchase another Subaru from him in the future. Northtown Hyundai Subaru is most fortunate in having Jim as a top salesman.
Most reliable car I have ever owned
by Tanya from Ripon, WI
November 30, 2018
This car is great on gas and is nice to drive. I have driven it over 200,000 miles with very few repairs and no rust!
I wasn't initially going to lease from this dealer buy my salesman, Stewart, insisted if I gave him the opportunity he would get me a great deal. I was skeptical at first, however Stewart kept at it, always professional and never pushy. He delivered and I am greatly enjoying my new Rav4 Hybrid. I received a good deal along with great customer service. Thank you Stewart!
Easiest Family Car to Drive
by Wookiefan from Los Angeles, CA
December 30, 2018
I loved owning this minivan. It handled great, was easy to pack with two kids, two dogs, and two bulky car seats. Easily seated three adults in the third row. Great on road trips. Biggest drawback was it only had one USB port and it was in the glove box. Did have plenty of power outlets and cup holders. Very easy to move seats or remove seats for carrying larger loads.
Just wanted to say a BIG thank you to Joe Santalucia and Jim Kelly for helping me with my car purchase - quality service that went the extra mile to help guide me through the whole process.
To be honest, I hate the car buying process in general, but these guys pulled together, assuaged my fears, and made it a great experience.
by Zaid from Pittsburgh PA
October 8, 2018
Economy, nice aerodynamic and nice shape good dashboard and control. So bad material, not safety after 50 miles starting engine problems and electric to, bad body
I can’t say enough about this dealership so I’ll make it simple. West Herr is TOP NOTCH! Great staff, facilities, customer service, selection and prices. I worked with Chris Nash in sales, who was very knowledgeable and personable. They got me a great deal on a 2018 Pathfinder. I will definitely be referring people to West Herr and will be back again for my next vehicle.
My second Odessey and I will remain loyal
by Purplecakers from Columbus
November 7, 2018
This car is perfect for me and my son who has disabilities. Plenty of room for wheelchair and his "stuff" along with other people. Runs great, reliable and comfortable to drive, even long distances. A great improvement over past Dodge Caravans that weren't reliable or long life vehicles.
I contacted WH regarding a used vehicle I saw on Cars.com. They followed up (several times) with calls and offered to bring the vehicle to dealership closer to me. I haven’t received confirmation of this but when I get it, I will be impressed and grateful regardless if I buy a vehicle from them! They are persistent but impressive.
Reliable comfortable car
by Austin from GIlbert, Az
September 20, 2018
Plenty of room and perfect for a family! I love how the seats in the middle row can slide apart to fit three car seats in the middle row. This car has a lot of features. We bought this car Used Certified Pre Owned and it is in great shape! Turning radius is really good and the automatic sliding doors and tailgate are convenient.
Brandon Faucett was amazing he was so fantastic to work with! I highly recommend going to this dealership. He made everything so easy and I would go to him again
Best value for 8 seater
by Dan W from Indianapolis
October 29, 2018
We looked at used Toyota Sienna, Honda Pilot, etc under $30k, but this was best value and most practical for 8 member family (while still having nice looks) and also needing low ground to door height for elderly family member's ease of entry.
No regrets. I would like Honda to make these AWD in the future, as would be better for minivans in snow/ice, that was the only reason I was leaning towards a Sienna, but Odyssey's other features were better in my opinion. If Honda could do AWD and make the second row seats "stow and go", they would have #1 minivan sales, I am sure.
Honda's quality, styling, and total package is better than others from the time I have spent researching before this purchase.
The car buying process can be such a hassle, but not at West Herr Honda in Lockport. Finding the right car at the right price was easy with the West Herr family of dealerships. Both Bill Cain and Jim Regan were incredibly helpful, not at all pushy and made sure we got into the perfect car for our family. I truly appreciate their flexibility, honesty and transparency throughout the whole process. Thank you gentlemen!
Most reliable car I've owned.. very happy!
by David JACKSON from North Charleston
December 31, 2018
This car is amazing, my family loves it. I would definitely recommend purchasing one if it's what your family needs. We are thrilled with it so far.
Amazing experience. Marie Tabaczynski did an awesome job and picked the perfect truck for me. It definitely fits what I was looking for and is for sure going to serve me for years to come. Thank you so much Marie and West Herr Honda!
by Real Ray from Chicago Il
December 1, 2018
Bought this car recently and have owned for a few months. Coming from a Toyota Highlander, you cannot beat the comfort and ride quality of the Oddyssey!
I am very happy with my purchase. the sales team was very professional and helpful. Julian in finance was great, and r.j in detail dept was awesome. I will continue to go there with any future business, and recommend to my friends
Cruising with Grandma
by Cruising with Grandma from Tyler TX
December 4, 2018
At this point in my life I should be driving a sports car but due to current situation,a van is more practical. The Honda van is like riding in a luxury car with all the bells and whistle. I frequently forget I’m driving a van while zooming down the highway.
If you are in the market for a Subaru, by all means checkout West Herr. I believe this is now our fifth Subaru from their dealership and the experience seems to get better each and every time. Not only do we know we are getting a wonderful deal, but the people are fantastic to work with--never high pressure, always accommodating, and they treat you as if you are their only customer.
Very comfortable riding van. Solid!
by Bill K from The Villages, Fl
January 1, 2019
Ride is very comfortable and solid. Feel very safe in this van. Really like this Van! Had other brand vans in the past but this one is far above the others in ride and comfort and quality.
We knew what we wanted walking into the dealership. Our salesperson Mary Jayne got us the best deal possible & expedited the whole process. Great sales staff, great dealership. Would recommend them in a heartbeat.
Most reliable car
by SportsGV from Dallas TX
December 19, 2018
this car meets all my need, this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need,this car meets all my need
Paul Sanchez in sales went above and beyond to provide quality customer service. Very helpful, available and responsive. Will be returning in future for business.
very good car
by Good guy from Athens from Athens, GA
November 25, 2018
I purchased a certified pre-owned 2016 Honda Oddessay with some options and under 32,000 miles. This car met all my need. The features and smart key are a nice touch. The ride is much more comfortable than my previous car I drove. My children I like the automatic doors and sun roof. Should've bought this car earlier. Plus, the dealer was so kind .
Great buying experience, wasted no time,
I went into this transaction as a very educated consumer and was treated as such
Very pleased with my salesman Greg
Second Odyssey owned
by BearBudget from Lawrenceville, GA
October 10, 2018
First Odyssey was a 2006 model which we loved. It met all our needs. We drove it until 2014 when we gave to our son and his family since they needed more space for growing family. Then we bought the 2014 model. We believe in minivans ever since we bought one of the first Plymouth Voyagers in 1984. This 2014 Odyssey is nice but we really felt the 2006 model was more comfortable overall. Dependability has been excellent in both of them. Biggest disappointment has been in the infotainment system which is unduly complicated and has features which are hard to use.
After looking at Westherr and a few others, I went to Cappellino to look at a truck. The salesman Mike, was very pleasent to work with from start to finish. His customer service was what brought me back in to drive the truck again and to purchase. Not once did he push a sale on me, and I feel that’s very important.
Best car ever!
by Ahuckeby from Dayton, Oh
October 3, 2018
This car is amazing. I love it. I love everything. It’s perfect. Comfy for long drives. Only downside is holding hands in the front seat is hard lol
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