Pretty much can't say enough good about these guys! I'd been shopping for a used Jeep Commander for a week or two near my hometown of Minneapolis, MN. I looked at a couple and they both had issues. I broadened my search and found one for sale from 391. I explained that I was interested and would drive down from Minneapolis to buy it if it passed an inspection. Before the inspection, Prentice took more detailed photos of every little issue and sent them to me. Then he personally drove the car to third party shop for inspection. It checked out great except for two issues that 391 repaired at NO COST TO ME. We had already agreed on a price if it passed inspection, so they just fixed that stuff and didn't increase the price. I drove down the next morning, and after a test drive, and 5 minutes of paperwork, I left with the car at the agreed-upon price. I've had it for a few weeks now and absolutely no surprises. The price was lower than all the others I was looking at, and the vehicle is in better condition. Next time I'm in the market for a used car, I'm actually going to call down there first! It's well worth the drive for someone you can trust, and an unbeatable price!
a preface: I hate car buying experiences in general as have had bad experiences the last 30 years. Given that, I was really glad to have gone here (the salesman Breck in particular) to make it a non stressful event for me this time, and also my previous purchase also a few years ago. Price was really good and no haggling needed nor desired on my end. I dont usually do surveys of any kind, but I would recommend this dealership for sure.
My letter from Honda said the airbag recall service would take "approximately forty-five minutes". I was called to pick up the vehicle six hours and forty minutes after leaving it. I waited over one hour for a shuttle ride before finding alternate transportation.
We purchased a 2010 mini van from Warehouse Auto. First time buying from them based on a referral. They have a changing table and diapers in the restroom which really impressed me along w/ a play area for the kiddos in the office area. No one pounced on us the moment we pulled into the lot which was pleasant. We were able to browse w/o being hounded. The salesman was knowledgeable and upfront about the vehicles and any concerns that there may have been w/ the vehicles we were looking at. The price displayed on the vehicle is the price you pay. Nice knowing right off the bat what they are asking for the vehicle and what you are expected to pay w/o any bartering back and forth. All paperwork done on the property, simple and easy! No pressure.
I bought my car from Skip and he was the best. Very easy to get along with and the whole process was smooth. This was my first time buying a car and everyone was so helpful. I recommend to everyone now.
Kind of pricey, but no more than any other dealership for repairs. Explain exactly what they are doing and the cost and how long it will take. Polite, not rude like some CR dealers who sell Hondas. They are not pushy about routine maintenance and if you should do it immediately or your car will fail. No scare tactics.
2 phone calls and 1 meeting...and the vehicle showed up. Exactly what we wanted...but with more options. Spent a great deal of time going over all the "features"... Why go anywhere else?!!! Beyond great service!
When we set out to buy our small SUV, I was certain we'd walk away with the CR-V. We specifically looked for dealers we knew wouldn't strong arm us into a purchase and were willing to work with us despite our not being immediately ready to make our purchase. Billion's staff did just that. They were professional and willing to go the extra mile to ensure we had a great feel for the CR-V (the vehicle I was sure we would end up with). We elected to go with the Mazda for some of the features it had and feel of the vehicle. However, we loved our experience at Billion Honda and would recommend this dealership to anyone.
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