Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
We just bought a Certified Pre-Owned 2015 MDX and we couldn't be happier. The car has low mileage and feels like a brand new car. After a long day of dealing with some shady dealerships, including one who didn't tell us a car we wanted was sold the night before we drove an hour to possibly buy it, Center was an Oasis of Calm and customer service.
Richard was a fantastic low/no pressure sales guy who gave us lots of time to test drive 2 different cars, and after the deal was done, he spent time showing my wife many details about how to operate this wonderful technical marvel. We brought our 2 small kids with us, and the dealership was very helpful and understanding.
Center is an upright and reputable dealership with some of the best quality Acura vehicles in Southern California. It is spotless, clean and comfortable. They will be our first stop next time we need an Acura.
I had a great experience at Sierra Acura. The sales consultant, Frank Lu, was awesome. He was attentive, patience, and listened to what I wanted. If you need an acura, look for Frank. He'd help you to get the best deal.
Sissy and Manny were excellent! They really made the experience is purchasing a car very nice and pleasant. Amazing customer service. I recommend them so much. Very happy with the purchase of the RAM 1500
Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
We are repeat customers for Galpin Honda. Mr.Ali referred us to Chaudry Ahmed to work with him. Very helpful, nice, and patient. We are very happy and we will refere our other friends and family to Galpin Honda. Go to Mr. Chaudry.
From the start all employees were welcoming and friendly. Once we met Vasny he was accommodating, professional, knowledgeable and has amazing customer service skills. Went above and beyond my expectations. Definitely will recommend.
There is nothing but positivite people that work here at Galpin Honda! But my salesman Ron did everything perfectly and had everything set up by the time I got there and made this car buying experience the best I have yet to have and I will always be returning to Ron at Galpin Honda for future purchaches! Thank you guys for the awesome experience keep up the good work!!
Bitar was very helpful and patient with us on finding our new car. Thank you to everyone who made this a very pleasant buying experience.
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