Fantastic car dealer, Luke was great. Price was so low I thought it could be a scam but was ecstatic when I learned how transparent they are. They did a full inspection before I submitted the final payment and took care of much more than I anticipated.
I bought this car for my 16 year old twins at Sunrise Ford North Hollywood and they LOVE it and so do I! I had a small issue 3 months later, brought it in, and it was fixed immediately at no charge. Thank you to Daemeth Rooney and his sales staff. It was a great experience!
First off, I called before coming for service appointment for "quicklane". I was never informed that the old location closed and I drove around and around. Once I was redirected by the nice technician in the old quicklane space to the "regular service" entrance, it took approximately10 minutes to be greeted. My service technical came out and he was neutral, he asked questions the system already confirmed. Maybe because I arrived at 830am the service department might have been short staffed. I would recommend better greeting and reception services.
I walked in on the recommendation of a friend and truthfully did not expect to leave with anything but a status report. But a hamster dance, some ice cream, and a quick test drive later, Martin was able to answer my questions and work with me to drive away in a brand new Kia Soul! I'm still processing this; the fact that I have a brand new car and how Chris the financial advisor was able to work with me to finance the lease. The entire crew was top notch and I'm forever grateful to them. Thank you from the bottom of my heart!
I appreciated their teamwork in helping me over the course of a couple of days I have to make some repairs to my current vehicle, but when I"m ready to finalize my purchase, I will be going back to Sunrise Ford!
The new experience at Sunrise Ford is beyond expectation. The service staff are friendly, welcoming and go above and beyond to make customers happy while servicing a large number of vehicles. The facility is spectacular and I highly recommend the staff as the best in the industry.
We just leased a 2017 Nissan Pathfinder a month ago. Thank you Mr Albert Vasquez for the best deal and excellent service you gave us. I will refer you to my family and friends to buy cars from you and Augusto.
Great Dealer since I was 14 in '67 looking at Shelby Cobras
by B G from DealerRater.com
August 26, 2018
I was looking to buy a new car and walked into Galpin to look at the Continental. I was greeted by a salesman on the floor who was on his way to lunch. He referred me to Shaun Shahar. Shaun came out to meet me and I told him I wanted to test drive the car. I also told him the model, color and options I wanted. He happened to have that particular model on the lot. He had his associate Aaron take me for a test drive in the car. Aaron was well versed in all the features of the car. I took the car through its paces and I decided that the Continental just might be the car for me. I think Aaron was excellant and personable to work with. Once I got back to the showroom I spoke to Shaun about pricing and the financing options. He gave me his best price and the deal structure. I decided to think about it. There was no pressure of any kind put on me to buy. Shaun called me back the next day and I told him that I was still interested in the car. We went over the pricing again and made some adjustments in my favor. I stalled on the purchase price. He sounded so disappointed and I was too. The next day the sales manager called me and I told him I would buy the car with one final adjustment in price. He called me back 10 minutes and said we have a deal. I got into an Uber. Shaun sat down with me and went over the terms of the purchase. He explained it all to me in a clear and precise manner. I then signed all the paperwork. Then Shaun sat in the car with me and gave me a crash course on all of the features and how they operate. He was very patient as I soaked it all in. Then he gave me a rapid fire test and I passed with 100%. I felt competent to operate my new car and drove home. I have to tell you that it was a pleasure to work with Shaun and his associates. He made everything smooth and without causing any stress. I would recommend him to anyone I know that wants to buy a Lincoln or a Jag.
by firstname.lastname@example.org from DealerRater.com
June 27, 2018
Thank you for ur service from the time we walk in everyone was very hospitable & eager to help. Allan Chiha was fabulous in covering everything we needed to know & more, to leasing us a beautiful 2018 MKC Lincoln. Walked out very, very pleased with ur service & professional work.
This is not the first time I purchase or lease a car from Galpin. Our family always comes here and always request Miguel Lopez @galpinmotors @galpinmazda @galpinhonda as he makes our purchase so efficient by requesting all necessary info and docs ahead of our visit. In a matter of a couple of hours we are pretty much in and out compared to other car purchasing experiences. Ask for him; he will not disappoint :)
Wife is recovering from her wreck and finally able to get her into her new replacement car with my high school and college bud Miguel Lopez at @galpinmazda @galpinmotors @galpinautosports. This is my 3rd car lease or purchase through him as it’s always so smooth, easy and definitely will work to get the best deal in Southern California. He knew that we were in a time crunch to get back to my sons Sport Awards ceremony and made it all happen to get us there in time. Look for him or call me for his contact info. Be back in a few months to replace my other lease that’s coming to an end
My daughter was in a market for a new car. My wife's friend recommended Miguel. He was patient and showed my daughter several different options. At the end we drove away in Mazda CX5. My daughter couldn't be happier. Thank you Miguel.
Needed to get out of a Honda Civic into a bigger car. Still had alot of time left on my lease. Initially went to Honda to see if they could assist. Ended up leaving with my old car. Was then recommended by family to give Miguel a call. He listened to me and showed me the best options he had. Miguel showed me several different brands that is available at Galpin but fell in love with the Mazda CX-5. Ended up being my #1 choice. Miguel worked hard to make sure I drove away in what I preferred. Thank you Miguel. He is a true asset to the Galpin organization.
This was by far the most enjoyable car purchasing experience I have ever had! Miguel Lopez took the time to show me my options and made sure I left with the car of my dreams. I am beyond happy and in love with my car. If I could recommend anyone to help with your car purchase today, it would definitely be Miguel Lopez. Thank you!!
They had the Dodge Challenger I was looking for - right color, right extras, and right price. After only 3 1/5 hours of friendly negotiations I was able to buy the car for LESS than my offered price. The only negative was that it was represented to me that the $795 alarm system was mandatory. In fact, it was an option.
Vasny and Beverly were a great help and great sales rep. They were able and willing to work with me and able to work out a great deal. They have been very attentive even after the purchase of vehicle. Great experience
Demetrio had excellent customer service and worked with us to get more for our trade in, and our new payment to something we could afford!
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