We had an excellent experience dealing with Manny U. for the purchase of our certified preowned Honda Pilot. Manny was very knowledgeable about Honda, and this vehicle in particular. He was courteous, professional and upbeat - a pleasure to work with. We highly recommend Planet Honda of Union, NJ and Manny to our family and friends, and we would be happy to return in a few years for our next purchase. Warren & Maryann S
I called for appointment for a recall that I received for my 2012 Honda Pilot to be serviced, The service personnel who welcomes me was Paul Mosca. When I handed him the letter from Honda. He first thanked me for not neglecting the mailing letter and took the time to take care of that. This makes me feel valued as a customer. Paul is very professional, courteous. The way he speaks to his customers make them feel at ease. He assures me that my car will be taken care rapidly and reassure me that I have nothing to pay. What makes Paul's service outstanding is the fact that he told me he will check if there were another recall under which your vehicle was flagged for. He invited me to get a cup of coffee.He wants to make sure that I am ok. He came to me a few times to give me a update of the car repair. and sure enough, there was another recall that the Pilot was called for. Paul is the type of representative that encourages t customer o come service their car at Millennium Honda. He is excellent in terms of people relationships. You really need people like Paul in your organization
Joe Tam was very accommodating. He went above and beyond his means to meet the costumer's preferences. I highly recommend his service. Great job, Joe!
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