Used 2020 Honda Pilot for sale near County Center, VA

This weekend I visited the Lease Return Center to purchase a truck, and I can honestly say this was one of the best car-buying experiences I’ve had. From the moment I arrived, it was clear how busy the dealership was. Surprisingly, there were only two salespeople working at the time, and David was one of them. Even with that level of pressure, he remained calm, professional, and extremely attentive to every customer. What really stood out to me was how David handled the situation. Despite juggling multiple customers, he never made me feel rushed or overlooked. That level of customer service is rare, especially in such a high-demand environment. While waiting, I walked the lot and was genuinely impressed by the quality of their inventory. They had a great selection of upscale vehicles, all well-maintained and appealing. It definitely speaks to the standard this dealership maintains. Once David was able to assist me, he was knowledgeable, patient, and very transparent throughout the entire process. The paperwork was handled efficiently, and he even made sure my truck was fully cleaned and ready, even though it was located at another lot. I left extremely satisfied with my purchase and confident that I chose the right place to do business. David went above and beyond, and his professionalism did not go unnoticed. Management should be proud to have someone like him representing their dealership. I will absolutely be recommending this location — and especially David — to friends and family. -Thanks David!

Waited to give an honest review. 4 years later, I know have 109,000 miles on my 2020 Pilot Tour. The bad: It developed the known crackle sound coming from the speakers. This was fixed under warranty twice. The second time not coming back and has been fine. The looks are "meh". My wife's Nissan of similar trim level has a far nicer interior and much fancier seats. On curves the "warning" light flashes on my dash and the steering wheel shakes sometimes if a car is coming from the other direction. It's annoying, but I hear a problem for many manufacturers with these safety features, not just Honda. The Good: I consider my Pilot practical. It does everything well, just not flashy. My previous car was a 2012 Honda Pilot that I put 190,000 trouble free miles on. This Pilot with an updated transmission feels MUCH quicker. It is much easier to drive. It handles well, averages around 24 mpg on my commute (non expressway), and has been trouble free outside of the speaker issue. It hauls the family well, with lots of room, especially if the 3rd row is not used. I put on the dealer installed trans cooler and trailer hitch to tow a couple of waverunners, which it hauls easily. If you can get past the "ok" styling, it is a car that does everything well and my reliability has been very, very good so far.

Always great service with the sales rep Betty was great she showed me what the dealer has to offer. She was great with the negotiations. I was very comfortable

Great vehicle. Really like everything about it. It has all the safety features a vehicle could have, making it safe to drive. It has just enough power and gets great gas mileage. It offers reliability with the Honda name. Comfortable with plenty of seating!

German is a great salesman who helps customers get what they need. Very attentive and kind.

Honda Pilot is the best suv. Bell Honda in Phoenix. Honda’s worse dealership in the country. Honda Pilot gives me 25 miles per gallon city and state

I can't say enough good things about this dealership! Sullivan's is family owned and operated and it shows. This is the forth car we have purchased from them. They are extremely fair and always take good care of us. They stand behind their cars and I am so grateful to have a place to go that I can trust.

I have always wanted a Honda Pilot and bought a 2020 model anticipating a great vehicle. It has been back to the shop SIX times for issues with the drivers side mirror. It is supposed to be a fancy automatic adjusting mirror, but instead self adjusts up beyond where I can see in it. The dealer's technicians have tried many things, but still claim they can't recreate what I am telling them I really don't know where to turn now.

The experiene was excecptional. No harassment as I was looking on the lot. Thomas Sprow left me his information if I had any questions. When I called he instantly came to find me!

I love my Honda. It drives beautifully, it’s comfortable, holds the road, you feel safe because it’s so well made. A wonderful driving experience. I plan on buying it back when my lease is up.

The planning ahead and the attention to detail in the early stages of this purchase made the final paperwork and completing the purchase easy and quick. I drove from Greensboro NC, 4.5 hours away to purchase the truck. The truck and all the details were ready, I was promptly taken care of and out the door in about an hour. Had to be the easiest and fastest vehicle purchases I have ever done. Completely satisfied, and happy I chose to do business at Joyce Koons GMC. Hats off to all the team that helped make this happen.