Used 2022 Honda Pilot for sale near Malden, MA

My recent experience at Parkway Honda was mixed, but because of the follow-up care that I received, my rating is 5 stars. I brought my mom's car in for a regular service on a Thursday feeling lucky that I was able to get an immediate appointment. The mechanics could not finish the job and I was asked to return the next morning which I did. I was offered Uber service, but chose to wait for the car. After 3 1/2 hrs, Nick, the service advisor, offered me a courtesy car remembering that I mentioned an appointment I had to be at that afternoon. He was exceptional in his interactions with me in every way. I accepted the car which was a new Pilot. Very nice. Here's where it gets good. I damaged the car. James, the service manager, carefully explored repair options, preventing me from paying hundreds of dollars out of pocket for repairs. Huge relief! So, while I was bummed that a regular service on Mom's car took 2 days and the use of a loaner car, I credit Nick for making the experience bearable, even pleasant. He was courteous, empathetic and accommodating. I was additionally so bummed to have damaged the loaner, and I credit James for working in my best interest to solve the repair issue and with efficiency, kindness and professionalism. Could have gone very differently. I have been bringing Mom's car there for years, and will continue to give them my small, but loyal business. Feeling grateful for Nick and James at Parkway Honda.

No complaints overall on performance and durability. Only drawbacks is road noise. If you like to avoid road noise, this car is not for you. noise is too much than expected. i even went to Honda dealer to report noise, they replied me this is normal honda noise.

I had a great experience purchasing my new 2025 Honda Civic from Nucar, after a few mishaps and misunderstandings with the online team Dave Belanger and the Manager stepped in to make everything right. From that point on it was a great experience and I highly recommend working with Dave for a 5 star experience!

Honda makes a very reliable vehicle. The Pilot comes with a bevy of extras and has a very smooth ride for a medium sized SUV.

“Great service” Great service!! Everyone was very helpful. Work on my car was done with very well!

3rd Pilot owned in last 15 years. Each with more advanced features. Always reliable if you do all the required maint. Always a good trade value too, even with 100K + miles ! Combination of practical space, reliability, fuel economy , and performance can't be beat......Love my Honda !!

I had an easy buying process and continue to bring my car in for service. Yesterday a routine oil change went exactly as I thought it would! They had me in and out after just a few minutes! The waiting room was clean and comfortable and had plenty of snacks! A great place!!

Love, love, love! You can’t go wrong with a Honda & this new Pilot is the bomb! It offers comfort, all the conveniences of a smart car and looks great in the meantime. It is a great investment

Excellent reception in Special the sale Joao Felix let you feel very comfortable and very helpful to help you find your new car make you feel so special

From ford explorer and chevy to Honda Pliot. Best SUV I ever own! Never go back to Ford and chevy again. Great car for family trips and super comfortable with space.

Great service very friendly and professional. No stress with test driving or even "talking numbers" it was a great experience and will go back there again.

Most of my dealings were with Chan. He kept me updated throughout the process without putting any pressure on me to buy or not to buy. I finally did purchase a2020 Fiat 124 spider Abarth. The car is everything Chan said it was. Couldn’t be more pleased.

Chris Etheridge was exceptional, professional, listened, and made our sale smooth in little time. Those days of sitting in a dealership are over. Thank you Chris we look forward to working with you in the future and will give out referrals for sure.

I bought a used car and from start to finish Danger was very helpful in completing the sale.

Yvie Esna was very caring, and happy to help me when I entered the Service Department. She has a personality that you wanted to see when you get your car service. Esna came into the waiting room letting me know that my call will be ready soon. Esna, thank me for coming to get my car service, and if I have any questions please let her know.

It was a very pleasant experience. They did not try to pressure me into buying a car which would have not helped anyone. They did seem to be very motivated to try to sell me the car I had checked out by negotiating a deal I thought was pretty fair after the initial one or two offerings.

Zhiwei was wonderful to work with, he went above and beyond after I went to several other dealerships. The experience of buying a car can be daunting but it felt like he truly cared.

The express line operated at lightning speed getting me in and out in under 1/2 hour. Phillip is courteous, professional and customer oriented.

NATTY IS CURRNTLY RESEARCHING A 2020 TOYOTA SIENNA WITH LOW MILEAGE THAT I AM VERY INTERSTED IN BUYING AND HAVING IT DELIVERY TO ME IN WELLSBURG, WV ZP 26070 -AND AS A SERIOUSLY DISABLED RETIRED MARINE CORPS COMBAT INFANTRY OFFICER OF 23 YEARS OF ACTIVE DUTY WITH OVER 25 MONTHS EXPOSURE TO AGENT ORANGE IN VIETNAM AND OVER 4 YEARS EXPOSURE TO THE CONTAMINATED WATER AT MARINE CORPS BASE CAMP LEJEUNE, NC! AND, NATTY KNOWS THAT, WITH MY DEATH PERHAPS IMMINENT, I MUST NOT TAKE A CHANCE BUYING AN UNRELIABLE USED CAR OR ONE WITH ANY NEGATIVE ASPECTS, BECAUSE I WANT TO BE SURE THAT MY WIFE OF 47 YEARS CANNOT BE LEFT BEHIND WHEN I DIE WITH AN UNAFFORDABLE PROBLEMATIC USED CAR! LET'S SEE WHETHER NATTY CAN CARINGLY AND PATRIOTICLY BLESS ME, A RETIRED MINISTER AND HEALTHCARE CHAPLAIN, BY ALLOWINGLY ME TO DIE IN PEACE RATHER THAN TROUBLED OVER MY WIFE MARGARET WHEN I GO AND CAN NO LONGER FINACIALLY TAKE CARE OF HER. RON RICE, 82 YEAR OLD LTCOL U.S.MARINE CORPS RETIRED AND SERVANT OF GOD, WHO HAS ENABLED HUDREDS OF HURTING EOPLE TO DIE IN PEACE - AS I WANT FOR ME MORE THAN ANYTHING....

Comprei meu carro com o Thyago Novais e super indico, muito atencioso e ta sempre disponivel pra responder suas duvidas. Aprovado, vem falar com ele que a garantia e certa!

Alex was amazing with helping me purchase my brand new Camry. Very patient and helpful. Thank you Alex

Stopped by to look around and Lou came out to offer assistance. He was extremely knowledgeable and helpful and ended up helping me find a great car. Finance was quick , pleasant and helpful as well. Finance and sales both top notch!

I loved the service at Bournes! Quick fast and very helpful and thorough! I highly recommend.

From the first contact with Ocean, I knew this was the dealership for me. Bridgette was attentive, yet not pushy when setting up my test drive, Aaron was willing to listen to my concerns and find the best deal for me and Kellayne was able to get me the APR I needed. I would definitely recommend going to see this team!!

If you are looking to buy a car, this is the place to go. Shiva Dhital at this location is very helpful. I have bought few cars from from him and my experience is very pleasant. He is always happy to help and has lots of knowledge about cars, understands what my requirements are. Highly recommended.