This place is fabulous to buy a car from! Typically I play the "bad guy" when helping my mother shop for a new car. When we went to look at her dream car, A white Mercedes SLK350 and speaking to Jeremy Hartzler for a few minutes, I felt She was in good hands. Both he and Greg Trask (Finance mgr) went above in beyond to get my mother the best possible deal. Even after the deal has closed and signed Everyone in that office has been so kind, and willing to help my mom figure out all the new technology in her new ride. It feels like buying a car from family, they really have taken what's usually a nerve racking and stressful task to a pleasant experience. THANK YOU! THANK YOU!
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Everyone was very friendly and helpful. It was a great car shopping experience. Not pushy and actually wanted to help me. I would definitely buy another car there as well as recommend to others. My sales rep Matt Aeyers was wonderful as well as the finance Dept.
Usual bait and switch car ad. Ad stated 21k for a Ford Mustang GT but when contacted the price was 30k. Talked to a sales rep about other cars in inventory and literally every car she sent info on was priced over the budget we discussed.
Very easy to purchase, the entire thing happened over email and the papers were signed via overnight FedEx. Less than 1 week later, the car was in my driveway. It does take longer than a traditional dealer, but you don't have to sit there for hours while the paperwork and financing takes place. The car came in immaculate condition, no paint chips, no scratches. Interior was perfectly detailed and cleaned. Good price, low mileage, clean history report.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.
I have been coming to this location for over 12 years some experiences not so good but this time for an oil change , which turned out to be a new battery and rear brakes by far was the best and they didn't try to sell me anything not needed just to make sales. Being honest is the best way to attract new and repeat customers.
I had a great car buying experience at BMVW. The selection of electric cars is unparalleled with any other dealership. We were allowed to take the car home for a try out over the weekend, which was very comforting. The price stated never moved. We are happy with our Kia Soul EV+ that still has 2 years of factory warranty left.
I stopped in at Shottenkirk HONDA I was on my way out of town when my oil light went on stating I had 15 0/0 for my oil.I pulled over google nearest dealer and it was Shottenkirk HONDA.I been going to Ed Voyles since my relocation to the area in 2015.Well let me tell you Spencer greeted me before I could shut my car door. I got the oil change and I was advised that I needed a filter because mine was dirty. I was out of there and on my way within an hours time.Sorry Ed Voyles I won’t be coming back prices are cheaper at Shottenkirk. You are at Ed Voyles for hours holding your car hostage.Shottenkirk you have me as a customer
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