I had a really great experience at Honda Carland. My Salesman Ryan Walcott was so professional as well as personable. I was conflicted between two models and he very patiently kept showing me and test driving the two until I decided. NOT ONCE did he show a tiny sign of frustration, he repeatedly said he just wanted to make sure that I got the right vehicle. Once I decided, the rest of the process was quite smooth and quick. Lauren (my Finance Manager) made that process clear and effortless. I was very pleased with the options that were presented (without any pressure) to protect my new Odyssey. I am very pleased with the entire outcome. I am so happy with my purchase and everyone at Honda Carland made the experience great!
Worked with Tarik and Jessica to buy my CRV for my wife. Tarik explained all the features on the vehicle and Jessica got me a decent extended bumper 2 bumper warranty.
Ask for those two! They're the best!!
MyService Advisor is Derrick Howard. Each time I take my 2016 Toyota Highlander Platinum in for service I am greeted in a very friendly manner and rapidly receive a detailed assessment of my vehicle service needs.
Mr. Howard is very Customer Focused, a consummate professional and provides intelligent easy to understand explanations with frequent follow up while I am waiting for completion of service.
Without any doubt, this is the “Best” Automobile Service facility I have ever engaged. Derrick Howard deserves much of the credit for my satisfaction with service from Nalley Toyota of Roswell.
This place is fabulous to buy a car from! Typically I play the "bad guy" when helping my mother shop for a new car. When we went to look at her dream car, A white Mercedes SLK350 and speaking to Jeremy Hartzler for a few minutes, I felt She was in good hands. Both he and Greg Trask (Finance mgr) went above in beyond to get my mother the best possible deal. Even after the deal has closed and signed Everyone in that office has been so kind, and willing to help my mom figure out all the new technology in her new ride. It feels like buying a car from family, they really have taken what's usually a nerve racking and stressful task to a pleasant experience. THANK YOU! THANK YOU!
I made an appointment for a Saturday and was told the service would take an hour and a half. It ended up to be a four hour wait. My service representative was great and apologized, but I think this was a little excessive for a routine service.
Everyone was very friendly and helpful. It was a great car shopping experience. Not pushy and actually wanted to help me. I would definitely buy another car there as well as recommend to others. My sales rep Matt Aeyers was wonderful as well as the finance Dept.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Julián was great. We didn???t have to haggle any prices. You pay exactly what they say your going to pay. He was very honest with us about the cars history. We were very happy with the customer service and the price
I stopped in at Shottenkirk HONDA I was on my way out of town when my oil light went on stating I had 15 0/0 for my oil.I pulled over google nearest dealer and it was Shottenkirk HONDA.I been going to Ed Voyles since my relocation to the area in 2015.Well let me tell you Spencer greeted me before I could shut my car door. I got the oil change and I was advised that I needed a filter because mine was dirty. I was out of there and on my way within an hours time.Sorry Ed Voyles I won’t be coming back prices are cheaper at Shottenkirk. You are at Ed Voyles for hours holding your car hostage.Shottenkirk you have me as a customer
I bought a used car from Shottenkirk Honda of Cartersville. I worked mainly with Cody and Garrett. They were absolutely excellent! The process was smooth and fast. Everyone was so friendly. Not a single employee passed me without checking to see if I needed something and to make sure everything was going well. We are now a Shottenkirk family for sure and will be driving to Cartersville to buy all of our cars in the future. I would definitely recommend Shottenkirk Honda of Cartersville. Make sure if you go, you ask for Cody. He’ll make what can be a painful process enjoyable.
Nathan Swope is Superman! The odds of being able to quality for a new car loan weren't in my favor ? Nathan was knowledgeable in handling my situation and he was extremely patient waiting for my retirement money to come through. Best car buying experience I have ever experienced!!!
Thank you David Prince & John Barker!! My husband & I were stuck in car that had every issue known to man. After 7 dealerships wanted over $5,000 for a down payment due to our credit history & car trade, West Georgia Auto Brokers assisted us and got us financed and into a Luxury vehicle (Hyundai Genesis) and the process was smooth. The payments are right on target with our budget! We truly appreciate and thank you for caring and taking time to help us!!
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