I recently bought my second vehicle from Eastern Shore Hyundai. I worked with a awesome sales rep Santiago and he was absolutely wonderful from start to finish. I was able to get the vehicle I needed at a fair price. Carl, the sales manager was also fabulous and I couldn't have asked for a better experience. The only negative I can say is I felt very pressured and unnerved by the paperwork / finance gentleman to purchase some add on's I wasn't planning on which made my note go higher than I really wanted. Overall, a great experience and I am very pleased.
Alex Tarvin was our sales person and I cant brag enough on her. She helped us find the perfect car. The whole experience was great. We love our car and will be back when we need another vehicle. Everyone at Eastern Shore Hyundai was very friendly. I would highly recommend anyone to go there for when they need a vehicle.
Dylan was a pleasure to work with. We had no idea exactly what we wanted. He was very knowledgeable about the car we chose. He went above and beyond what I expected. I am recommending him to my family and friends. He was GREAT !!!!!!!!!!!!
My car has so much damage that I thought the Insurance company was going to total it, so I inquired about a car on your lot. The salesman called me and I explained that we had not settled the case and he was very nice and asked if I would like to come and drive it and I told him I would but wanted to wait until I reached a settlement. He wasnt so pushy that he made me want to turn away. I was thankful for that.
Excellent, friendly service...thank you! One note: I pulled up expecting carside service before realizing I needed to walk in to check in...a sign would be helpful (an older gentleman honked before realizing he had to wak in).
Great experience. Everyone kept me informed. The work took twice as long as expected, nearly four hours. I was surprised and delighted that a reduction in my bill was offered without my asking because of the unexpected delay.
My family and I recently purchased a new 2015 Mitsubishi Lancer at this dealership. The process was extremely easy thanks to the helpful staff. They were very kind and patient as we worked out the details on the purchase, even staying a little after hours to make sure everything was in order (and for me to debate between two different car colors.) I had originally intended on purchasing a used 2014 model, but they gave us a fantastic deal on the new 2015 model with much lower interest rates on the financing and a lower overall price than I would have paid for the same car at many other locations. The dealership itself was very tidy and clean with an air of professionalism. Their website was also easy to navigate to locate specific information about the cars I was interested in, and when I made an inquiry about one of the cars, one of the staff members promptly responded to me in an email with more info. Overall, I'd say this was one of the best experiences my family and I have had with a car dealership. I'd certainly recommend it to anyone else looking for a quality Subaru or Mitsubishi vehicle.
What an amazing experience! Thank you to Jonathan, Paul and Frenchie. You all were nothing but gentlemen and very professional. This dealership is the epitome of what a dealership should be! I know you have two customers for life. Thanks for everything, I will be back!
This dealership is very friendly and are willing to work with you. Jonathan is a great salesman and he wasn't pushy at all. He is very knowledgeable! Great place to buy a new vehicle!
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