Manny my new sales guy was amazing. He treated my wife and I like family. He made the options available to us so clean and concise. He explained every point and change in the car purchase to us. He left room for asking questions when we needed to do so. Manny was the best!! The finance guy was cool with explaining the details of how and what was needed to be done for the our new vehicle. It was a pleasure to work with him too.
I started with Andrea in the Internet Sales Dept, she got back to me quickly and with a great price. I showed up and worked with Bill Rhodes(2nd time I have purchased a car from him). He is an excellent salesman and you should ask for him. Overall a great and straight forward experience.
I was looking at the Civics for the last 60 days and going between multiple Honda dealerships. Walked into 1 and left after 30 minutes (still amazed that sales people don't realize that a woman can actually buy a car without a male companion). I started with Maria Almanza in the Internet Sales Dept and got a great eprice on 2 different Civic models. Went in that evening and met with Bill Rieman. Sat in 2 cars and instantly knew which one I wanted. Test drove in the snow and ice that evening and put the deposit down. Came in the next day to finish the transaction.
Courteous, respectful and transparent new car sale.
by ANNMARIES58 from DealerRater.com
December 4, 2018
Even though I knew exactly the car I wanted, Michelle and Bob made sure that all my questions were answered and there were no hidden costs. Michelle was very patient with me in answering all my questions and going for a test drive. Good job of instructing me on all the new bells and whistles!
I was leasing a 2016 Kia Optima through this dealership and loved how smooth the process was with that car, I was in for an oil change and had decided to look into buying out my lease since my mileage was starting to add us. Dave Zaprev was so knowledgeable and kind through the whole process. After all my questions and concerns we went over the benefit of just buying a new car vs keeping my lease. The were able to get me a fantastic deal within my price range. I love my Kia and honestly would not go to any other dealership. The service from the salesmen, to the finance managers and even all the way back to the service advisors in outstanding. Thank you all again for your help!
This is the 5th Honda we have purchased from Pauly Honda, all from Niall Orr. Niall is a wonderful man to deal with. Very professional, and extremely knowledgeable of the cars you sell. We love our new 2018 Honda CR-V EX-L!!!
Tamara Hollaway was an excellent sales person! She was patient with me and very helpful. She made the whole process of getting a new vehicle a pleasure. She was very enthusiastic and had a wonderful personality shining through. I would definitely recommend her to anyone seeking a new car!
We were very impressed with the courteous, helpful Sales staff that assisted us with the purchase of our preowned Honda CRV. We had some specific vehicle features that we were interested in. Our sales associate, Terry Scott, did an excellent job in finding a vehicle that met our needs. All the associates that were involved in the purchase of our vehicle treated us with respect. I would highly recommend this dealership for the purchase of a Honda!
by Dana Stevens-Sylvia Stevens from university park
May 1, 2018
The service department was excellent. My 2017 Nissan Altima was serviced in a timely and very friendly manner. I love it. will never take my car anywhere else.
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