Couldn't be more satisfied!
November 6, 2018
Just wrapped up the best car buying experience of my life. We knew the folks at Alexandria Hyundai from bringing in our 2007 Sonata (purchased at another dealer) for service and maintenance. We had decided that it was time to look at a new vehicle, and since we are fans of Hyundai, I wanted to see what the folks at Alexandria had to offer. We knew the service manager, Gerald Acevedo, from our service visits for our older car, so I reached out to him and asked if he would direct us to a salesman he trusted when we were ready to buy. Gerald was very happy to do this, telling us to call him when we were ready. Looking online, we found a VERY low mileage 2016 Tucson on their lot, so I called Gerald. He put me on hold while he confirmed that the car was still on the lot, and had no holds on it. He put our name on the car and got us in touch with Steve Brennen in pre-owned sales. Within 24 hours we had secured financing, met Steve, gotten our test drive, and were sitting down with Tim Newton signing off on the paperwork. I honestly don't think the whole process could have been easier, and from prior experience at other car dealers from West Virginia to Florida, I know that we couldn't have found a better group of people to work with. The service and hospitality shown by these folks prove that you CAN have a positive car buying experience without breaking the bank. My wife and I have no hesitation recommending Alexandria Hyundai to anyone looking to buy a new or pre-owned car. Kevin Reilly, the owner of Alexandria Hyundai, has put together a hell of a team, and I feel confident in saying that whenever we are ready to purchase any other vehicles, we won't have to go any further than this dealership.