Used 2020 Kia Rio for Sale

I have purchased several vehicles in my life from dealers and by far KIA of Cleveland is the best! I am a single female and have had awful experiences with other local dealers treating me as though I am unintelligent or unworthy of their time. Not the case at KIA of Cleveland, I had spoken to Brad earlier in the week and had looked at a few models, he told me about the warranties and said if I couldn't find what I wanted on the lot they could find it at another dealership and bring it in. Two days later I was in for a test drive and Brad was busy with another customer. Instead of making me wait the sales manager Jamie offered to have another sales rep assist me, assuring me that Brad would get credit for the sale. That's when Shelia took me for my test drive. The 2017 Sportage was the one for me. Shelia helped me find the model I wanted with the options I desired. Shelia is very knowledgeable and treated as though she'd know me for years. It took some time to see Brandon in finance but that was understandable it was the end of the month and they were making (to quote Ashley) "crazy deals". They were apologetic for my wait and offer beverages but this wasn't my first car purchase and I had planned on being there a while. Brandon in finance was knowledgeable and speedy. He has it together. He offer me gap insurance, a maintenance plan, extended warranty etc. but he did not pressure me and answered all my questions. Once the paperwork was done Shelia took me out to my new car and showed me how things work by now this was after closing but she didn't rush me out the door. The next day I took my title in for my trade in, Shelia and Jamie met me at the door. I priced a few extras for my Sportage and met the service manager Jake. I was so happy to see Jake I have know him for years and know that he is trustworthy and honest. I will have no problems having my car serviced at KIA of Cleveland because Jake will make sure I only get what I need and not what isn't necessary. Everyone at KIA of Cleveland was exceptional and made this car buying experience the best ever! No more going to Knoxville for me. I'll stay with KIA of Cleveland.

We worked with Casey, who was very helpful, knowledgeable, and quite patient with our questions as first-time new car buyers. The sales process was very low pressure, and he seemed to care about helping us figure out the right choice for us, rather than pushing a particular product or making a quick sale. Having all the information was pretty important to us (we spent over 160 hours researching different vehicles and nearby dealerships before choosing H&H), and Casey went out of his way to help us feel comfortable, promptly finding us answers when they weren???t immediately on hand. He met with us twice, and each time he had the vehicles ready to show and test drive. We were looking at a Kia Rio and a Kia Niro (a hybrid) and he was able to give us concise but full answers to the vast majority of our questions about these vehicles right away, including quite specific questions about the onboard electronics, sensor package, transmission and hybrid drivetrain. The dealership itself was also pleasant to work with, and they gave us an awesome price on a new Niro LX, beating the national average by more than a thousand dollars. To be fair, we then spent that money on an all-weather package to help the vehicle last longer, but we had already planned to buy rubber floor mats and paint protection film separately, so it worked out pretty well. Once we decided on a car, they set us up with Jorge, who was very helpful with all the paperwork, getting us acceptable terms on a loan as first-time car buyers, and very patiently answering the 1,000+ questions we had about the process, including solid advice on building credit, and how to pay off the loan as efficiently as possible. He also hooked us up with a very reasonably priced extended warranty, which seems like a pretty fair deal, after some research. They also offered us maintenance on the vehicle (oil and filter, fluids, multipoint inspection, tire rotation, and a wash) for $99 for 3 visits. This seems like a very competitive price for what they???re selling, so I???ll certainly be back for service. That evening, we left H&H Kia with a 50 mpg hybrid SUV (2018 Kia Niro) with lots of cargo space, which we will use for errands, home improvement projects, and cross-country road trips. We???ve put a couple hundred miles on it by the time of this writing, and so far, I???m really pleased with it. The interior is comfy and spacious without being cavernous, and the onboard electronics are as thoughtfully designed and easy to use as the reviews we read claimed. So far, the hybrid drivetrain lives up to its EPA rating, giving us 47-48 mpg on the highway and 50-54 mpg around town.