Used Kia Forte for Sale in Murfreesboro, TN

After three days of car shopping, I was tired of dealing with salesmen and just tired in general . . . wound up pulling in to this lot just a little over an hour before they closed with very little hope . . . It was a pleasant experience from start to finish. I got a really great deal on a car I love!! Ask for Rex! He did everything he could to give me everything I asked for!! All promises were delivered!! And even stayed late to make sure of it!!

Traded in a 2012 I had similar to this car for the 2015 version because I wanted a sunroof. I also liked the color and the fact that it was sporty. Got lots of compliments driving it, was comfortable an really hate to get rid of it because I liked it a lot but trying to purchase either a classic car or a motorbike for the summer plus I really could use the cash!

EXCELLENT AND DEPENDABLE SERVICE! ALWAYS REPAIRED ON ONE VISIT, (no go backs for the same problem)

This is a pretty good car for the price. Fuel economy is very good. It performs well. I would consider buying another Kia if it was from a different dealership.

I think I will have this vehicle for years. I love the way it drives and the feel of it. Thank you for the assistance

This car has everything I need. I love the integrate and hands-free features. It's very roomy. It has "get-up-and-go" when I want it, etc. I love it.

Service department was very professional in meeting my service needs. I was greeted upon arrival and my vehicle was taken back 15 minutes earlier than my scheduled appointment. My service advisor Logan was exceptional in explaining my service details and taking time to answer my questions. I'll definitely return for future services. Good job!

This car meet all my needs. Excellent customer services in the dealer Phil Smith Kia that give us a lot of previous information that made us feel a proud owner. It's just the right size, has very comfortable seats and is loaded with technology. Very quiet, and smooth

Looks small but has lots of space inside. Very comfortable. Good performance. Lots of helpful features. Used it for grocery shopping, long distance trips. Hauling computers to LAN parties etc...

I had pre-approved financing and had been working with 2 other dealerships over several agonizing days. The others did not want to sell what I wanted to buy, did not want to work with my financing and budget. I filled out the online application/questionnaire. John Schmitz called me within 15 minutes. 2 hours later the vehicle I wanted had financing ready, car cleaned and a full tank of gas. Such a fun experience. I wish I had called them first. Two weeks later I am still doing my happy dance.

Bought this car a day ago and behind the wheel is peeling not to happy about this at all but love the outer look and the seats and drives great

Came in to look at the Cruze with no real plan to buy. Drive away happy with my first new car purchase in a '17 Cruze Hatchback. Lowered my APR from 16.99% and upside down on a 2011 Subaru Outback. We got GM Financing with a 9.9% and a full warranty. Very pleased with the purchase. Jerry Elam was a joy to work with. We will come back for another and would recommend Jerry and Freeland Chevy to my friends and family.

I’ve driven this for a month now after purchasing it with less than 50k on the odometer. I initially wasn’t a fan, but the looks grew on me and after driving it as my own for a few days, I began to enjoy it. Gear changes on the automatic transmission are comically slow and the horn is kinda funny, but I love it for that now. Plus it has a manual shift up and shift down if you want to feel a little more in control. It gets decent gas mileage and is easy to park anywhere. I average 20 to 22 mpg on short drives but on longer drives it’s reached from 30 to nearly 40 once. The only problem I have had is the handbrake seems to have gone out, but I think it could have just been worn down by previous owners and then me probably being an idiot and leaving it on without realizing for a quick commute to school in the morning.

This was my first car buying experience, on my own. I was quite apprehensive, as I had heard horror stories about people being pressured to buy what they really didn't want by pushy salesmen. Ben Auert was friendly, professional, and patient. He took his time and made sure that I understand every part of the car buying process. At no time did I feel pressured or bullied. Ben even took the time to help me get the bluetooth/UVO app set up in my car. I now have a my first new car, a 2019 Kia Soul, and I couldn't be more pleased! Thank you Ben and Universal Kia!!!

This car is an awesome car with great features. I enjoy all the diffrent things it does it good on gas and has great power for speed. Very comfortable.

Let me first state up front that I do not like visiting dealerships and searching for a vehicle. That said, from my first contact with the Internet Sales Consultant, Heather Fowler, to the last contact with Mo in Finance, the customer service was outstanding. When I first spoke with Heather over the phone and then met her as my first contact at the dealership, she was not trying to sell me something but rather have me experience something; now that's a great business model. My greatest and longest contact was with Sales Consultant Melvin Williams. Before we even got to a conversation about a vehicle, he was outstanding in developing a rapport with me; so when we got around to discussing my vehicle needs, it was so easy. For example, when I shared with him that my son had been in an accident in our vehicle, his first response was not about the damage to the car, but "How was my son". The old adage rang true with Melvin which says "People don't care what you know until they know that you care". The things I liked most about Melvin were 1) that he was a consummate professional; 2) that he was extremely knowledgeable regarding not only the vehicle products of his dealership but what was and was not possible (straight forward matter-of-fact responses); 3) that he was an active listener and sensitive to our vehicle needs; and 4) that he demonstrated a "fighting for the customer" and a "we will make this happen" attitude. Having been in customer service management for the better part of 20 years, I know the difference between mediocre customer service and above-and-beyond customer service; Melvin certainly gave us the latter. If all Universal Kia associates are like Heather, Mo and Melvin, then the dealership is in excellent hands and its bottom line will reflect that. We are extremely satisfied with our vehicle purchase. KEEP UP THE GREAT WORK! My wife and I have now become Universal Kia fans!!!

I love this car. Rides beautifully even at 75 on interstate. So economical. Comfortable. Great for the average family. Better than the Camry I owned.

Wife and i were here from Indy to visit our son's family. Came in Thursday night, meetings on Friday and took 2016 Kia Optima to Universal KIA to check out lighting problem which had developed on what down. Indy dealership had serviced issue prior Monday, but did not notice that an interior lighting system was actually shorting out fuses. Universal Kia found the short, determined the fix and attempted to get parts in so we could have car for drive back to Indy on Sunday. Unfortunately, ONLY available part (not a frequent problem apparently on Kia's) was in California and couldn't be in until Sunday for Monday repair. MICHELLE RANDOLPH did the legwork, advised me of issue and helped me understand what a weird issue this was. Michelle also came up with the idea of pulling the needed spare parts from another 2016 Optima so my car could be fixed; they'd replace faulty parts on in stock model once they arrived from parts supplier. OUTSTANDING service received, which to me says that Universal Kia really cares about provide excellent customer service! Thank you Michelle for your help with our issue!

great mpg it is a good ride for such a small car I drive 100 miles a day and average 40 miles to the gallon driving in country at 55-60 mph

Very determine to help even with low score treated like a Person not a credit score and very understanding especially if the payment doesn't fit our budget @ that Point i was ready to go Jay kept working hard @ it and Mr Derek camed over and said what can we do too please Yawl not him and they work as a team i loved that reminded me of my New England Patriot's team 🏈🏈🏈 all fun and game's they give us a chance after being turned down by your others KIA car lots franklin and Murfreesboro they looked @ us if we wasn't worth their time....Derek Jay and Hal we thank you and Hal for always being Polite and returning my call's i probably could go on and on here what it comes down not about the credit score most of the time you lose business's but KIA of Hickory Hollow they treated us courtesy and integrity we was discouraged going but was feeling overwhelmed coming back this is the place to come i would tell anyone who thinks that can't buy a car...

Love the fuel economy of this KIA Forte the ride is nice comfortable and quiet it has all the standard features needed for a EX except cruise control and a spare tire would be nice instead of a inflation kit other than that it is a well liked vehicle I hope it gos 200K miles time will tell of the longevity of this Kia it will be well maintained and cared for

I went here on 2/20/16 just to get some information on possibly buying a car. I really didn't think I would be leaving the same day with a brand new car! Due to my not so great credit I truly thought that I wouldn't get approved to buy a used car let alone a new one. The process from start to finish was quick with great customer service. I will highly recommend Franklin Kia to my family and friends!

This car is amazing, it looks like a luxury car on the inside, drives really smooth, looks very sleek on the outside. It’s great on gas.. i love my car.

I was in the market for a fully loaded 2017 Ford Expedition, which were being heavily incentive by the factory. I came a cross a King Ranch Expedition at Ford Lincoln of Franklin that carried the Ford incentive but it was also discounted substantially because it had been used as a loaner for service customers. It had logged 2070 miles. I was contacted by Hayne, the Sales Rep and also spoke with Brian the F&I Manager via phone. The dealership was 80 miles form where I live and I already had financing in place. I was trading a 2014 Toyota Highlander Limited in which I had substantial equity and they offered me almost exactly what I was seeking on the trade, contingent on the vehicle being in excellent condition, which it was. I made an appointment to arrive at 10 AM on Friday morning, and when I did everything was in place. The Expedition had been beautifully detailed, Hayne showed me a round the dealership, which is impressive and Brian handled the business transaction as soon as he finished with a prior customer. Brian worked with the rep from my credit union and we got through everything with no issues. Hayne then took me out to the Expedition, gave me a bottle of ice cold water and a small box of customized chocolates (a first). Hayne covered all of the aspects of the vehicle and I was on my way in less than 40 minutes. The folks at Ford Lincoln of Franklin do things the right way, the first time. They were pleasant, forthright and did exactly what we had discussed over the phone. I came away knowing I'll do business with this dealership again because of the way they conducted themselves on this transaction. Finally, I had been in contact with 9 Ford dealerships in central TN and northern AL and even one in southern IL searching for the right vehicle. Some did ok, one was unresponsive even after a test drive, and 3 met my expectations. Ford Lincoln of Franklin was the only dealership that exceeded my expectations. I also got a follow-up call from Jesse Nichols asking if I was satisfied with the way I had been treated. You easily get the feeling that service and integrity are cornerstones for this excellent Ford dealership.

I bought the lowest trim LX with 6 speed manual. The standard features are impressive. I use the heated seats and heated steering wheel almost every chilly morning. AC, PW,PL,Cruise, 8" touch screen,steering wheel controls, 4 wheel disk brakes,heated steering wheel and seats.....The tech in this ""base" model is unreal. I would have had to pay $7K more for a Corolla with the same features. Excellent value, design and well built. The interior is very nice with soft touch surfaces. The exterior is sporty. You won't be embarrassed to own this compact car. Kia Forte is a pleasant surprise and not a secret any longer for those who recognize value. Less moving parts under the hood because it's a non turbo. It'll run forever without issues and Atkinson cycle will save you gas . Good city run about and do not regret purchase.

We leased a 2018 Sante Fe Sport on Memorial Day about 4 months ago. Just 2 weeks ago someone smashed into me on I24 going 70mph and totalled my car. Since it was a lease we did not get much back from insurance and did not even have enough to get the same car. I loved my Santa Fe and I basically walked away from the crash with minor scratches and bruises thanks to the safety features! So I went back to the dealership yesterday and told them my story and showed them the crash pictures. They went over and above to help me get into another lease with very little down and almost the exact same payment. They fed my son pizza and took great care of us!! I left there with a 2019 Santa Fe with more safety features and I only have to pay $10 more in my monthly lease payment. I love this place - Jessica, Ryan and Patrick are wonderful. I highly recommend buying here!!

We have not had theForte a little over a week. To this point the only issu is getting used to the layout of the controls. Being a creature of habit sometimes it takes w while to get used to something new but so far everything is great.

We decided to see what kind of an offer City Auto would offer us on our BMW. We were apprehensive as we exped to be offered several thousand dollars less the the market value (we expected 30-40%). The final offer to buy our car was about $1,500 less then we would have gotten trying to sell it private party. Was very impressed with Candi and Jeremy. Sold the car and didn’t have to deal with tire kickers and haggling. Highly recomemd

I love my new car. My last car was a sorento and I was looking to save money and my new changed was perfect for that.

this car you cant beat fuel mileage it gets it gets 38 to 45 mpg on a long trip we bought it one day and lift for virginia the next and we both love it

Had to buy a car quickly, the agent was caring and very respectful. Great customer service skills which helped make the sale.

I have now had this car for a month, and I really like it so far. I'm getting great mileage compared to my previous car (old car 18mpg all around, new car 26-29 city - 35-39hwy) and it really helps when having to fill up. I have gone through just a full tank in 3 weeks - getting 340 miles per tank or so depending on if I drive it like a jerk which I rarely do. Only negative is that the salesman told me that the car had Kia's EVO system in it, and it does not. Just the standard touch screen which isn't a huge deal to me. Overall impressed, and happy with this car.

Mr. Ronnie & Mr. Mike Of Universal Kia are absolutely amazing! I am grateful for their time and great customer care. They are a true example of those operating in excellence. Thanks again gent???s & Universal Kia HH Kindest regards, Natasha O.