Used Hyundai PALISADE for sale near Tonawanda, NY

Great people that work there! Very Friendly & Helpful. Thank you ! I appreciate the man that helped.

We have owned our 22’ Palisade for 2 years now and have had some issues but nothing to major. The biggest thing was when it was at the dealership for a cracked radiator. After reading online it was more common than I thought and was happening to other Palisade owners. The only other complaint that I really have is an SUV at this price should have power folding mirrors and have less road noise. Would I buy another one? I’m not sure how to answer that I think it would have been a better investment to go with a Toyota 4Runner.

Awesome service and people, helped me buy a car quick and easy. Thank you Anthony and team.

The only problems I’ve had were computer issues and battery problems. Hyundai took care of my concerns and replaced my battery and updated my computer. I have 30,000 miles on my car and I LOVE IT. I HIGHLY RECOMMEND HYUNDAI PALISADES to anyone looking for a luxury and a dependable car.

Great outcome, polite, very professional Would certainly recommend to other car owners. I would return to your dealership for any other service. Thank you.

best car so far Decent mileage on fuel 18.5 local driving have not been on any long trips Will install hitch soon Got hitch from E Trailer.com

Very laid back and helpful sales staff. They help me find a great used car at a fabulous price

My wife and I have very much enjoyed the ride and comfort of our new (to us) 2022 Hyundai Palisade. The features are wonderful. I wish I could permanently disable the auto engine shutoff when stopped at a stop light, because I feel it adds more wear and tear on the engine. I do love the V6 engine when on the interstate. I wished it had a little better fuel economy. Overall, it is a wonderful vehicle with a lot of leg room for an adult in any of the 3 rows.

This was the best disappointing experience of my life. Lol. I only include the disappointment to emphasize how amazing my salesman Justin did. I initially contacted them highly interested in a particular car. Justin sprang into action and contacted me promptly. His first contact was shortly after they had closed but he still was super energetic, personable, and made me feel like he was more than happy to help. He worked to make a deal on that car but unfortunately due to a clerical error on their end it wasn't meant to be. Justin was not deterred and continued to work hard for me. The 2nd deal was good, but just not right for me. Justin was totally understanding and remained highly responsive even after it was clear I was purchasing from Mercedes directly. He worked hard and communicated well with me to make sure my deposit was refunded. I just can't emphasize enough how much his personalty and approach made the total difference. He is the entire reason I leave this experience with a smile on my face despite the disappointing outcome. Next time I'm buying a car, Justin DEFINITELY gets first crack at finding what I need. He will also be my go to when recommending where friends/family should buy. I highly recommend you consider using this dealership, and getting with Justing if you can get that lucky. Great work Justin!!!!

Love this car!! Couldn’t recommend it enough. We were going back between the Palisade & Telluride, test drove both and the Palisade was far superior and drove much smoother. Love the 3rd row automatic seats and that the PRND are buttons, not a switch or knob — gives it a much more elegant feel for the money. Comfortable/spacious enough for 7 (we have the captains chairs). I’d buy this again for sure!!!

Demi my salesperson was friendly and knowledgeable, she showed me all the features which convinced me to make a purchase. Every body that rides in my suv are amazed and comment how much they like it.

I have owned over 10 different midsize SUVs from the Mazda, Blazer, Highlander, land cruiser, and others. I have found that the palisade is by far the best I have ever. Now, if I could just figure out all of the electronics available, I would be very very happy.

My salesman Brian Howe was phenomenal in every aspect of buying and purchasing a car or an SUV that we did. I wish the best of luck to him and I’m very happy with the dealership. Thank you very much we really appreciate your hard work Jay Schrutt

Negative: somuch cabin noise with all windows closed sounds like window open (75-85 decibels). Can feel and hear every little bump especially on rough road. Noise rear of car found out recall for shock bracket problem ended replacing both shocks and all shock brackets and told this will have to be done again when Hyundai comes out with new recall. Positive: very big and comfortable cooled ventilated seats. Nice instrument panel easy to use and see. Nice ride other than mentioned above. A/C real cool works great in 100 plus degrees outside. Excellent camera parking featured front and rear plus 360 degree view. Excellent sound system. Electric third row up/down feature helpful. Second row captain seats heated, cooled and separate AC controls.

Excellent service, right on time and very knowledgeable employees. Should give everyone in service a raise!

I have had the car for almost three months. I used it when my son’s family and others visited so I often used every seat. I have a Limited Trim with a tow hitch. I got the car for visiting family and also to be able to tow a small to medium sized camper. I have owned many Mercedes, BMW’s, Mini’s and other brands and this is the most luxurious. It is as good or better than the German cars on equipment and comfort, just not as fast. Ventilated seats, three rows of power and heated seats and all the tech you can want, which I love. My favorite is the amazing lane keep assist which practically drives the car by itself and the 360 camera for parking and not hitting things. Try to price a Mercedes or BMW 3-row with the same features and you will be at least $85-90k if not more. You could buy his and hers Palisades for the same money, the Calligraphy even has the massage seats. The car is quiet, smooth and absolutely gorgeous interior. I can afford most any car I want and I personally love the value proposition of this car and the low maintenance costs. The car plays a musical tune every time you close the door like a welcome. All my camping gear fits into the back with room to spare (and third row down). The only quirk is the rain sensing wipers do not seem too sensitive. I don’t mind no wireless Car Play as a plugged in phone stays charged. Once I tow with it I will write another review but if you want this feature know it comes with a hitch, ball, prewired with the wire kit for trailer brakes and a tow mode! That’s pretty cool. Full sized spare, too. If you want luxury, space, lots of seats and good towing capacity run and get one. You don’t need to shop the competition unless it’s the Telluride. I got a great year end deal on mine, too. Hyundai is improving its vehicles every single year. I have had three now (Kona, Tucson and Palisade) and they have all been great. Oh, I have gotten up to 26mpg on the highway but most the time my mileage is exactly like the ratings. As low as teens in the city doing errands. Not bad for a two ton car.

I was having issues with some of the features on my new 2025 Tucson Limited. Particularly the stop and start feature when driving in the Eco mode. I traded in a 2017 Hyundai Santa Fe Sport Turbo for my new Tucson which, by the way, I bought during the start of a snow storm in Buffalo NY. After not driving a car for 8 years with all the recently developed features, I was intimidated by all of the new technology and that huge infotainment screen. We had a whopper.of a storm, and stormy weather continued for the rest of the winter. My Tucson.sat in the garage for most of the winter. Now here comes the nicer weather and I know I need to learn how to use this new technology. I left a cautious review about the make and model of my car. I was challenged by the stop and startup feature of this new beauty, as well as issues with the car jumping when I stepped on the gas to accelerate from a stop. I contacted my sales person to ask about trading in this 5 month old car, setting the wheels in motion to resolve my issues. I heard from Hyundai Corporate and had a lengthy conversation with Gordon which started me on my way to "develop a relationship with my Tucson." He left me with suggestions on how I should go about this process and set up an appointment to get back to me on how I was doing. My salesman set me up with.service to ensure there were no mechanical problems. I spent days and hours researching my vehicle.and how to deal with the issues I was experiencing. By the time my service appointment came around, I was knowledgeable about different driving modes, how to inactinate the stop and start feature in eco, and had researched comparable suv's to see if there was another vehicle that was more driver friendly. None compared to the Tucson Limited's features i was.so accustomed to in my 2017 Santa Fe Sport. I met with Eric, in service, and we went for a drive. I had already mastered changing my driving mode from eco to normal and turning off the stop and go feature I disliked so much. My car did not stop dead anymore when backing in and driving out of my garage which allowed me to fine tune my vehicles position without having it jump when I needed that few inches more and stepped on the gas ... I was so relieved to know I had control of the vehicle without worrying about going through the back of my garage breaking into the structure of my hallway.and inside of the house. At My appointment with Eric and our drive using the features, I learned and realized even more. One important issue is that I am no longer driving a turbo. Mistake and lack of foresight on my part. The difference in cabin space from the Santa Fe to the Tucson. The lack of ease in using the navigation feature in the Tucson as opposed to the 2017 Santa Fe model. The realization of the changes in the driving experience over the past 8 years due to governmental changes in gas consumption and economy, as well as the climate change issue. I am satisfied with my newly learned driving experience, but still nagging me in the background is the decision I made to trade in my Santa Fe Sport. In my estimation, it was the BEST vehicle I owned during my 50 plus years of driving experience. As a 4 times over purchase Hyundai customer, I will keep an eye on upcoming Hyundai models that are not boxy and have some sporty style and a turbo engine. In summary, thank you to the sales and service departments at West Herr Hyundai who assisted me in resolving my issues!

I purchased a new 2024 Hyundai Palisade Caligraphy in December 2023 and as of now (April 2024) have almost 4,000 miles on the car. Overall mpg is 20.0 (driving 90% of the time just local streets @ 30 to 40 mph). I've noticed when I drive it on the expressway for 15 or 20 miles I get considerably better mileage. Knock on wood, but so far I've not found one defect in the car. I think you do get a lot of car for the money. Lots of room with a comfortable ride. Good headlights. HVAC seems to work well. I'm suprised how well the ventilated seats work. Decent acceleration. Good electronics. Reasonably quiet and smooth ride. Good visibility out of the vehicle with a good driver seat position. Good rear seat leg room (captain chairs). Digital Key works well with my iPhone 13 and Apple Watch Series 7. Only miss is no power-folding mirrors. Can't yet comment on the complimentary Hyundai service as the car is not yet ready for it's first service appointment.

Scheduled service for my 2021 Ford Explorer state inspection. The whole experience was wonderful. The Service Team delivered great results.

Love our SEL. Perfect for long road trips with the family, and we've had a few of those. Gear shifter takes a trip or two to get used to, but otherwise, everything else is intuitive. Couldn't be happier with our family mobile.

We’ve been going to West Herr for the last 15 years and I’ve bought several cars during that time. Always very friendly easy to deal with and I always deal with cord. He he’s friendly he’s knowledgeable and he knows how to close a deal.

I bought my 2020 Palisade limited all wheel drive brand new and LOVE IT. I had a 2017 Santa Fe and hated to get rid of it but so glad I did. The Palisade handles and rides great and the interior room is awesome. Even though it is mainly just me and hubby, we love the size!

Gabriel Espada was amazing to work with. We had brought my 1 year old with us and Gabriel was extremely patient and easy going. Great experience and would highly recommend. Thank you

The Calligraphy trim is comparable to much more expensive luxury cars at a lower cost, with better warranty and more practical. I'd buy it again any day.

Great. Helped me with everything and was very nice!! Will recommend to others and will be back in the future

love driving this car it's so comfortable and handles great.I like everything about the car,it's looks, it's interior and exterior.When i first got the car i drove it for about (2) hours and didn't want to get out of it.I'll be going to Vermont to visit my 2 granddaughters and my son and his wife and i can hardly wait to see how it does on gas mileage and see if the 3 1/2 hour drive is comfortable and relaxing which i'm sure it will be.Can't say enough good about how far hyundai has come from just a few models to many great models.Better than american vehicles.I will never buy an american car again it seems like the cars were always in the shop for some repair and that's a hassle.I bought american cars all my life but i thought i'd try hyundai and i'm glad i did.better quality workmanship and fit and finish.

My lease was up and I traded my Santa Fe for a Tucson. I wanted a smaller SUV and Andrew was very accommodating. I told him the colors I was interested in and Andrew made sure it was available. I have worked with Andrew for many years as has my sister and niece. We wouldn't go anywhere else. Our deals have always been fair and we've been happy with our purchases. We don't feel like just a customer but Andrew made us feel like we gained a friend! You will never be disappointed going to Northtown

Sierra did a great job for us. From picking out the car, sorting out pricing to navigating car settings with us. She's very knowledgeable and NOT pushy. She allowed us time to think and ask questions.

Beyond excellent so far. Incredibly luxurious at the price point. Huge back row for the segment. Comfort for all passengers with heated seats all the way back to third row. Cooled seats for front seats and middle captains chairs. Great sound system. HUD is great and infotainment system works seamlessly. My two knocks are no wireless car play/android auto. And I wish they offered a hybrid version. Other than that this car has been perfect for my family's needs.

I was very concerned about my 2022 Santa Fe lease ending and wanted to go back to the Tucson. Price & monthly payments are always a concern especially in today’s world. Johnathan at Northtown was able to make the new monthly lease doable for the Tucson 2025. He made it as pleasant as possible! Thank You Johnathan….I would recommend him & the dealership.

I have a family of 5 and this car offers everything we need. The seats are comfortable all the way around. My teenager has had no complaints even when he has to sit in the 3rd row. We have gone on several long trips and there have been no issues. Even the way it operates in winter is impressive. I feel safe even on the snowiest roads.

Garrett is a very pleasant person to deal with I would recommend him to other people shopping for a vehicle.

This is by far the best car I've ever owned. The steering is responsive. The engine is fairly quiet. It has very good "passing gear" ability. Its a three row suv with heated first through third row and ventilated first and second row. Adaptive and Smart cruise control as well as many more features. We'll worth the buy. Go with the Caligraphy trim.