We drove over 2 hours to buy a Jeep from American Motors and it was the best car buying experience ever! Everyone is really nice and don't play the crazy games like the big "new car" stores. Ask for Mark or Ben and they will hook you up!
It took a week to get the car transferred ( in State)
I paid cash and it still took 4 hrs.
When it came time to sell them my used car, they said there was a prob. ( according to Auto check) I spent two weeks to clear a title that said totaled . After many , many phone calls, I find out they were interpreting "Caleteral damage,car repaired, claim paid" as totaled. Even when I got a letter from the insurer stating it wasn't totaled, they refused to budge. I'm so frustrated! They want to offer me 1/5 what my car is worth. I can't deal with these people!! If it hadn't dragged out for two weeks, I would take the newly purchased vehicle back. Lesson learned!!!!
I just wanted to comment on how much I like Carmax customer service as a company. I bought me car from Carmax in Nashville Tn about 2 years ago and had great experience. Then few months later I my car started making a noise on the front end. Took back to Carmax in Nashville They put me in a rental car till the next day till they got it fixed... Which was great. They repaired my car free and payed for the rental car. Then April 6th I was traveling thru Jackson Tn and my car started making a terrible noise. I was very concern. Called Carmax in Jackson Tn took my car there they worked me in pretty quick. When they pulled the wheel off the found a pebble had past the dust cover and was rubbing between breaks and rotary. They removed the pebble and all was good. Thank God there was no damaged. Tech put my tire back on and sent me on my way. They didn't charge me nothing.. Thank you
The customer service was great. They were tactful about time and was courteous about getting my car back to me. The atmosphere was clean and pleasant. Kia of Jackson have my Business, they took care of me!!!!!
First off I hate shopping & the thought of buying a vehicle made me sick & complete dread! I started by going online to local dealers to see what was on the lots, I can’t stand haggling & I knew what I wanted to spend. Went to Perkins & wasn’t surrounded by vultures, laid back experience & such an easy process. Sean was great to work with!!
I’ll return to this lot every time I have to purchase. Hoping my new one last me another 10 years :)
I highly recommend Perkins!
I have already bought two vehicles from them and am planning to purchase my third. Each time, the experience had been nothing but top notch. Both vehicles were delivered to me from our of town and the salesman was ultra-responsive via email, text, and phone. Each time, I knew what the cost of the vehicle would be out the door before ever stepping into the dealership. Never wasted one second in the "let me talk to my manager" game.
This is the way car buying should be!
I had been shopping for a new car for months. Figured out I wanted a Kia Soul. Tried to negotiate a deal closer to home with no luck. I was able to find my car on line and made the deal by phone. Cody was very easy to work with and was able to deliver my car to me. I was very impressed with Serra of Jackson!
Wasn't looking to buy, but the deal was just to good to pass up. The staff never pressured for the sale, they just gave me the facts and worked with me diligently to work out the deal I needed. Our daughter and several friends have bought from Serra Jackson, and if the need arises, I will return. They were nice, friendly, and very helpful. AND BTW - I love the new ride.
Never have bought a car from 300 miles away. Let alone from a used car dealer. (You know the stereo type¿). Made the deal over the phone. Haggled and haggled. (I'm not a easy sale). Tony and Joe went out of their way to make the process feel comfortable. No pressuring or pushing. Drove down to pick up Firebird Tony had donuts and coffee ready . Could not have been more pleased with the whole process. ¿¿¿
My Shopping Experience Here at 4 Way Motors was an Excellent Overall Customer Service Trip. They Have Brilliant Facilities With a Clean & Friendly Family Type Atmosphere. Also Quick and Very Friendly Buying Process. Awesome Customer Experience.!!
Mr.Paul and Mr.Jerry are awesome! They both made my entire experience a breeze! I had my eyes set on one particular vehicle and they made it happen! The entire process was so easy. They were all so down to earth and friendly. I will purchase my next car here as well !
I am a75 yr old senior on a fixed income. I cannot say enough good things about Boliver Ford in 25 words or less. They sold me a good used vehicle and when it broke down on the way home they paid for all repairs. Thanks to Shane Pattyson, sales Brian Davis, Sales manager, and Dameon Nowlin, managing partner, we now have a work truck to help supplement our income. Who does business like this these days? Just good honest people like Boliver ford I guess.
This was my first time to buy a truck online. Brittney and Chris made my low pressure buying experience so easy. I was treated with respect and dignity throughout the the whole experience. I hate car shopping! This experience has change that. I never walked on to the lot. I bought it online and over the phone. and they brought it to my driveway. What a perfect way to buy a truck. Britney was the perfect sales person and Chris was the perfect sales manager. I will be telling all of my family and friends about this purchase and about this dealership.
Alan is great!! The finance team where very great as well!!! I’m very pleased with my purchase.
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