I took my mom to Sutherlin to buy a new rogue and was treated like royalty. I can't complain at all because the whole staff was totally on point 100%. My mom won a cruise and we are headed to the Bahamas soon. I love the yippee ya yaee commercial on the radio!! Awsome awsome awsome!!
Thank you Sutherlin
Great service and staff. Everyone there was very helpful and courteous. Explained everything that needed to be done. Beautiful dealership, very warm and relaxing waiting area. Service Director Rafael Salcedo was extremely helpful .
We came into contact with Jake @ the Bev Smith Kia location.
What can we say- excellent customer service; he determined what the issue was. When our car repair was completed, he arranged to have the car delivered to us.
To Jake & Staff: Keep up the good work! It's reviews like this, that will bring in new customers, & maintain existing ones
I was an auto tech for 48 years. i'v seen it all ,i'v done it all, i remember most of it ! But one thing i do know is auto repair shops!
I drive my optima for business so its there often for maintenance they have bent over backwards to accommodate me in EVERY way, from greeting to payment and all in between GREAT JOB ,GREAT PEOPLE
Thanks to all especially the service advisers
HAPPY KIA OWNER AL JACOBY
Everything regarding the sale was great except for the financial documents which took over three hours to sign a contract. Javier called a number of times for IT to get the system going. Both Eric n Javier provided excellent service
Service was the usual, exceptional. Used car I bought was clean inside, exterior in v.g. shape the MGR, Mr. Ashley, was courteous and knowledgeable and took care to explain the features of the vehicle.. I helped my son in buying the car, I presenntly lease a Cadenza from this Bev Smith location.
I am dealing with a Mr. David Penata, who is excellent with customer relations and a credit to your organization. He has been trained by the Johanson Company to be creative with ideas to overcome some of the problems we have experienced, and I am pleased to say that because of this he will be the individual that will possibly be closing the sale of a new automobile to this customer. It has been a pleasure to know Mr. Penata and the management should be advised that he should be complemented by his superiors for his excellence in dealing with this customer. Thank You Captain Joseph L. Naselli USCG Active
Trish, Brian and the shuttle driver forgive me I forgot his name but amazing dealership! 5 Star service! Never thought I???d have fun getting my car serviced but I did! Thanks again guys definitely coming back! Thanks again to the shuttle driver by the way top notch service! Definitely telling all my customers to head over to Johnson Honda! Thanks again guys!
I have purchased & leased many vehicles. Paul was very Relatable & Professional & confident in his brand, asking appropriate qualifying questions. He easily identified my needs & put me in the right vehicle. He made me feel valued & allowed me to ask questions without feeling rushed. He also showed me the quality of the Infiniti brand; giving us the tour and shouting out the features that would be part of the future services I would receive as an Infiniti customer. I truly felt special and appreciated. I have a choice where I spend my hard-earned money and I was confident that I was spending my money on the right product for me. Joey was very thorough & competent - he really made the F&I process simple & efficient. All of your associates were friendly and made me feel welcome. I look forward to a long relationship with the Infiniti family - Thank You!
Luis fue muy atento, nos presento varias alternativas, y finalmente consiguió los números que buscábamos. Todo el proceso fue súper rápido. El departamento de finanzas nos consiguió un excelente financiamiento. Gracias ! 100% recomendable !
by Dan Groover from West Palm Beach , Florida . 33406
January 2, 2018
Went to Gilbert to look at a truck, ended up buying it . Couldn’t be happier. Everyone at Gilbert is great. A special thank you to Courtney, if your lookin for a new vehicle go see this young lady.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
The information on vehicles provided in this service is supplied by the seller or other third
parties; Cars.com is not responsible for the accuracy of such information. Cars.com provides
service and materials without representations or warranties of any kind, either expressed or
See our terms of service for more details.