You can not get better service than Lisa Chabrier at San Tan Volkswagen!! She is a little ball of fire that GETS IT DONE!! She is willing to walk you thru every available car in your range, and then fights for you to get the best deal possible!! And while she's taking care of your paperwork, the rest of the office comes over to offer you a beverage and to just chat and make sure you're comfortable!! They do NOT attack you as you come thru the door, but will bend over backwards to help you with any needs or concerns. I just cannot say enough about what an amazing experience this was for me! Lisa is a rockstar!!
Dustin and Jordan got it done all the way around. I was working with them on a deal for a base 2018 cx-5 touring in red and black interior. They didn???t have one on the lot so they looked around for one. Although they couldn???t find one initially the very next morning I get a text from Dustin saying they found one and will do a dealer swap for me. Dustin goes down and gets the car for me and gets it looking shiny. Dustin and Jordan get our paperwork done before we go down to the dealer to speed things along and when we get down there they are friendly as can be. Everything went super smooth. Even Corrie in financing was super friendly, easy going and honest . Just as an example we but a large down payment so she(Corrie) straight up told us we didn???t need gap insurance and didn???t even try to offer it to us. As for the deal. Let???s just say I would???ve payed more for the same car used. It was a smoking deal! Next car we buy will be a Mazda and it will defenetly be with cardinaleway mazda in Mesa all thanks for the great straight up service Dustin, Jordan, Corrie and manager Matt gave us!
Made an appointment at another dealership for a lube and oil, other dealership took 20 minutes before they even greeted me for my appointment, then gave me a ridiculous quote for an oil change. Said thanks for waiting my time and hauled over to Coulter Infiniti. I apologized for just dropping in and asked if it was possible to get an oil change done that day. Scott said sure and squeezed me in, said it would be an hour and a half to 2 hours. By the time I was done talking with him my car was in the air, and was completed just shy of an hour, including the wash. I appreciate the service greatly and will return, with an appointment of course.
My service experience was excellent. Aaron Zemko was my Rep and he handled the entire process very professionally. From ordering the parts for my G35 to getting everything needed. I am very satisfied that the work was done properly and professionally. As always you guys shine !!!
IF I COULD GIVE 10 STARS I WOULD!!! THANK YOU THANK YOU THANK YOU! I'm the girl that gets hives just THINKING about a car deal... my salesman was accommodating, super professional, handled a lot via email, and was prepared and ready when I got to the dealership. I was in and out with my brand new Q60 in 23 minutes. I had an "mishap" with the leather on my passenger side door (dog crate edge meets leather and creates HOLE) Coulter Infiniti totally accommodated me and resolved within 2 hours. So grateful and cannot say enough! THE ONLY place I would ever consider buying an Infiniti! THANK YOU!
Coulter Infinity in Mesa I???ve had really bad luck with dealerships here in Arizona. I've dealt with quite a few dealerships that were dishonest and they didn???t value their customers. I am dealing with a brand new car that is turning out to be another lemon. I had to do some research and take my Infiniti to another dealership to get some honest work done. I discovered Coulter Infiniti in Mesa. I have to say wow, they actually treating me like a customer and a human being. They did everything I ask them to do and they did their best to fix my car. They kept me up-to-date, they gave me a loaner car. I have to tell you the experience was absolutely amazing. I love the fact that Coulter is family-owned. They made me feel like they cared. I say whatever works. LOL I???m not exaggerating when I say Coulter Infiniti in Mesa has restored my faith in dealerships. That is so big for me especially when we live in a world of so much dishonesty. So go buy a car from Coulter Infiniti in Mesa and they will treat you like a person that just spend their hard-earned money on a car. You have no idea what you have done for me. Thank you Coulter Infiniti in Mesa
This is my 3rd new car from Coulter, that in itself says volumes. Allen was great as always, our 2018 Terrain is wonderful and sits nicely next to the Acadia Limited I bought the last time. I highly recommend Coulter to anyone wanting to purchase their next vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
My experience with carvana was and still is very good. I wanted to sell my can a few months ago and Madison was super nice. Undirtunately I had to cancel the sell bc of personal reasons. Now I???m again in the process of selling and Madison is super patient with me and so nice!
I posted my car on Craigslist. Never heard of Caravana before. Tom Perkins called me and told me about Caravan. He send me the link. Put a few information and walaaa, got my reasonable offer for my car. I attached a picture of my drivers license and the title of the car on the website. Made appointment to have them pick up the car, gave me my check......done. Seriously, it was that easy. Tom Perkins followed up the whole time with a text how the process is going. Best service. If you want sell your car with no hassle, go with Caravan. Thanks for the best service Tom.
In this day and age it is difficult to find organizations where the entire team from sales, finance, service and management place the customer/client first. Infinity on Camelback is such an organization. Their actions make it evident that they place high value on customer service.
This is my fifth Infinity car purchase here in Arizona. One of the many reasons I continue to purchase Infinity automobiles besides the quality of their cars is the high level of service. My most recent purchase truley exceeded all previous purchases. Brian Nelson is a seasoned salesperson with a true understanding of what the consumer experience should be about. A no pressure, no haggle approach, with a commitment to providing the highest level of salesmanship. Never waivering from the excellence of Infinity Cars. From the moment we started searching through the inventory his focus was getting me the right car at the right price. Brian displayed the best attributes of a professional car salesman. Quedo to you Brian, you are a true asset to Infinity of Scottsdale. If there is a 6th it will be because of Brian. Respectfully, Julie
Staff was very courteous, and attentive to covering all my questions. Never felt rushed or pressured. Negotiations were ok, if you???ve done your research, and know what you want they are fairly straight forward.
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