Used INFINITI QX60 for Sale in Phoenix, AZ

This is my first review of car dealership. That should say something! I live very far away and it was customer service and price that brought us from Colorado to Phoenix. My son was in the market for a small suv awd and Sam had one that fit the budget. I had my Dad, who lives nearby go and look at the car, Sam took great care of my Father as well, they got along great and Sam was never in a hurry and answered all of his questions and mine. Also when we had concluded the transaction, Sam took us to the DMV to finish the title work, he didn't have to do that, but he wanted to, so nice. I will definitely buy another car from him, even with a 10 hour drive, each way! Thanks to Sam and his team, great experience. Enjoy JB

The interior of the QX60 is truly a masterpiece - by far the most beautiful and thoughtfully designed vehicle interior I’ve ever seen. Driving this car is so easy and enjoyable - negative reviews about the handling and performance were a total wash for me. In comparison to other brands we test drove, this Infiniti rides like a dream. It’s incredibly smooth, quiet, and has PLENTY of “umph” when you need it; let’s face it, if you’re looking for a 7-passenger SUV to haul around kids or larger groups of people in style (and cannot bring yourself to buy a minivan), you don’t need to go from 0 to 60 in 4.8 seconds. This is the PERFECT car for long trips with the family - it’s amazing how much space they’ve managed to create in this vehicle for the driver AND all passengers without it feeling like you’re driving a bus. Couldn’t be happier with the QX60!

I would love ?? to say a very special thanks to Richard sieck, James bakalar , Lon Williams , Kurt kasik and of course ritisha rokashni for all the help I have got from all of you to get my dream car 🚗 I really I appreciated it . you guys make everything go so easy and smooth starting from welcoming us in all the way to get into my new QX50 I really felt myself at home 🏡. I will always recommend this dealership to all my friends and family Thank you again and I am sooooo in love ?? with my (Infiniti QX50 😘😊😀😃😄😁😊??)

Love the Suv drives great and has been a fun family vehicle. Took the Suv for a trade in and was upside down by almost 6 thousand. I rather keep the Suv than take that loss

Recently I traded in my 2014 Silverado for a brand new 2018 Silverado, the discounts at this time of year are AWESOME!, Ivan Torres (from Internet sales) took the time to listen to my needs as well as to answer any questions I had regarding the whole trading/buying process. I initially started the contact with Joe Harjes, and Ivan Torres was my main sales person. I highly recommend anybody to go see Ivan he is knowledgeable and will give you the information you need, but most important will get you the deal you need. Looking forward to enjoying my new truck and I will make sure to recommend anybody to go and visit Courtesy and make a deal with Ivan. I've been a loyal Courtesy Chevrolet customer since 2003 and I keep coming back, best dealership to do business with. Do not wait and go, ask for Ivan Torres and or Joe Harjes. Thank you,

This car is so comfortablewith lots of space. I love all of the safety features. The ride is smooth and the cabin is very quiet. I am very happy with my purchase!

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

This car has met all my needs I love it. It is so nice to drive and has a 3rd Row seat . I also like all the options.

I bought my 2017 Ram 1500 on 3/31/2017... Sam DelBrocco was the most outstanding sales professional I ever came across. He was very kind and willing to help. I will never buy any vehicle from another salesperson... Brian Kelsven, was extremely well knowledgeable of all the electronics, all kinds of "bells and whistles", and did a phenomenal delivery of the truck to me. My Entire Experience was Awesome!!!, From my salesman "Sam DelBrocco" to the sales manager Rick Lipowski, to my Finance Officer "Steven" to Brian Kelsven - who explained me all the functions of the truck, to Pam the receptionist, all the way to the Owner - Don Luke -, whom I met in person and we chat for a while.... They all were an amazing team... Congrats to them.. Thank you all, _Milty M

The Vehicle had every option I could have ever wanted. Comfort, Control Great Mileage (ECO Mode) , Convenience, Ride, Navigation, AC & Heated Seats, USB Connections at all 3 rows, Bose Surround Sound System, 15 speakers, Intelligent Cruise Control (Full-Speed Range), Front & Rear Sonar Sensors, Distance Control Assist, etc WOW A vehicle I will keep for years. Infiniti did it again for me!

We traded our 2015 GMC Sierra 2500 HD SLT in for a 2018 Dodge Charger 392 Hemi Scat Pack. This vehicle will rock your world and then some!! I highly recommend William (Bill Marority) as the one and only guy to buy a car from! Dedicated, Good Listener, Hard working and Honest. Chuck the Sales Concierge is also a great guy! Greg & Trudy

Best car for money. Most comfortable car. Very good ratings . Very good handling and good looks help a lot. Will buy another infinity it I ever need another car.

This car fits all of our needs. It has 3 rows and is in great condition. Don’t feel we could have gotten a better deal.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Driven QX60 for several years and they just get better every time! New brown tone seats are great-making interior lighter but still ready to take wear and tear well. Luxury for me and room for grandkids!

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

I travel extensively for work, and this is the third Infiniti I've gotten as a rental in the last few months. The latest being a brand new (less than 400 miles on it) QX60. Same issue as the others. The tech sucks! Give me a Ford Fusion with CarPlay any day of the week. Getting my iPhone to pair up to talk or stream music, either via Bluetooth or the USB cable is easy enough, but when I need to get turn my turn directions from Apple Maps or Waze, no good. Music stored on the phone, from my Siriusxm app, or Pandora, works fine. GSP from my phone, NOTHING. The directions do not come through the stereo, so I have to hold my phone and stare at it to figure out where I'm going. When I'm traveling, getting my directions is a heck of a lot more important than music, but that just does not seem to work.

I purchased my Camry here and everything about my experience was great. I had heard that rental company's sold their vehicle's after rental use. I was reluctant but, now I get it. I take good care of my car but, hertz takes better care of their cars than I do of mine. By law their cars must be inspected constantly. The icing on the cake is that a master mechanic completes a 70 point certification inspection on the vehicle's offered to the public. I love my 2015 Camry. It's awesome ! Thanks John ! Thanks to the Hertz Car Sales Scottsdale team.

Haven’t had it long, but I did a ton of research before purchasing. Got burned by an Atlas that was in the shop more than out, and wanted reliability first and foremost for hauling my three munchkins. NHSTA recalls and complaints for this vehicle are practically nonexistent. Interior is gorgeous, ride is smooth and is responsive when you hit the gas pedal. My kids love the DVD, I love the Bose system and quiet cabin. Second row (passenger side) seat slides forward providing plenty of room for my third child to get to the third row. Second row slides forward/back within a 5 ½ inch range, which allows quite a bit of legroom for third row. I intend to line all three up in second row for longer trips, maxing out cargo space, but we’ll see if they torture each other sitting side by side. Overall, luxury ride and love it!

I don't usually write these things but, John Fliss was too awesome to neglect. Fast, Smart with Zero games. Without the usual Haggling & Game playing I was out in less than an hour. Bravo to Dale Skiljan in Finance as well. Super Pro & Funny to boot. We didn't like the other Sales locations -C'est la Vie- but, we found this place today and ended up with the consultant we were referred to by friends in the east valley. John's in Scottsdale now. Their entire team made us feel comfortable and relieved not to be at those other ~pressure filled~ dealerships all over the Valley. Why Pay Retail ? See John. Thanks Hertz Car Sales of Scottsdale & a tip of the hat to Rick Brunton (GM). Super Cool Dude !

I would like to let everyone know about Service Advisor Tony Di Salvo at Chapman BMW. This guy is the most responsive guy I've ever had the pleasure of dealing with where my 2011 335i is concerned. I'll give you just one of many examples of Tony's excellent work ethic. My wife and I were in Chandler AZ and had just seen a movie. When we came out to the car it was about 110 degrees and my car had been baking in the sun for three hours (btw, my car is jet black). I activated the "summer convenience" feature of the key fob that opens all the windows and sunroof to let the heat out. Everything worked perfectly until I closed the windows. The right rear window made a sound like breaking glass with a loud snap and would not close. I immediately called Tony at Chapman BMW and left a message and noticed it was 3:47PM. After completing my call I headed straight for the dealership. About 12 minutes later my phone rang and it was Tony telling me to bring the car in...at this point, I was a mere 5 minutes away. The really cool part was that I was there five minutes later and when I pulled into the garage area my name was already on the marquis above the driveway, and my loaner car was already there running. Tony took my wife and I into his office...his very air-conditioned 72 degree office...and had me sign a work order and then we got into the 430i he loaned us, and we were home ten minutes later. Around 2pm the next day my car was done and waiting in the driveway all washed and waxed...they even used tire shine. It was awesome. Anytime I have had a problem with my car, Tony has diagnosed it correctly and fixed it correctly and been very straightforward about the costs. I have NEVER had to take it back to have a repair repeated. Thanks Tony!!

I was looking for a mid-sized SUV with 3 rows to fit 2 car seats and a 70-lb dog. In particular, I needed access to the 3rd row with a car seat installed. There are few SUVs that met this criteria. I bought the QX60 used with every feature/package other than the theater package. The price was half that of a brand new QX60 with all of the same features (not much has changed between 2016 and 2019). Our family fits comfortably. My favorite features include the Around View Camera, Ventilated Front Seats, Intelligent Cruise Control, and of course the suite of driver safety features. This car meets all of our needs and I would give it my highest recommendation.

Adora Fryant was truly exceptional. I know that the expectation is that a salesperson will receive perfect 10s, and I have given such high scores in the past, but Adora is the first one which I actually feel is deserving of such high marks and praise. Adora was incredibly knowledgeable about the entire line of Audi vehicles. I had initially gone in to look at the A6/A7. After that initial session, I talked with her again and she shared about the recent updates to the A4 and that it might be a better fit for what I was looking for. Eventually, she helped me decide on the S4 and the particular options that would be important and relevant to me. She was always available to provide info and help, both over the phone and in person. I have subsequently leaned on her knowledge in looking at Audis for my wife. I would happily recommend her to any friend or family member who was considering an Audi. If I could rate her higher than a 10 on the given scale, I would. Adora Fryant, Chris Curtin, and Jack Serena were very easy to work with on negotiating the deal and financing. Of the ~10 dealerships that I contacted to obtain a quote, the team at Audi Chandler was the most competitive. In addition, they made sure that the financing available (including the Summer of Audi incentives) was as good as the other financing options I was looking at through our credit union. This consideration saved me the time and effort of needing to go through that process and allowing me to close the deal sooner.

This car is perfect for my family and I. Looks great and drives great. Smooth ride, comfy seats. Love all the features to the car as well. Would definitely recommend this car to family and friends.

Al was awesome, polite, smile on his face! Did not pressure me into something that I didn't need and was very helpful. Very good experience. You are lucky to have him for an employee.

The car was everything I asked for, and the car quality is excellent. Very reliable. The color and interior great choice. Sound system I love.

This car meets all of my needs, plenty of leg room and cargo room, the ride is smooth, surround sound in the car works and sounds great! 2nd and 3rd row seating has plenty of room for passengers, love the USB ports available in the 3rd row.

Being Involved in the Technology Business sector for the past 40 years, one witnesses patterns develop. Fluctuations of an industries goods and services, are inevitable, as it is in life in general. Although there are exceptions where fluctuations are anticipated and embraced in a positive manner, simply said the ones committed to integrity will compete honestly and thoroughly to produce the long term favorable constant. Scottsdale Infiniti Service Departments representative Eric has proven a reflection of the aforementioned integrity. I have witnessed his ability to interact seamlessly (listen and explain) with a wide range of customers, including the members on his team. Although to understand an electric-mechanical system requires a skill, interacting with all the facets involved in an industry requires much more for long term success. It does take aptitude, attitude, experience and skill, but most importantly is the integrity with which this package functions. To find a product and repair shop one can trust is truly valuable. Worth mentioning is the 2012 Infiniti I own which has been serviced strictly by Scottsdale Infiniti for the past 5 years. I currently receive compliments and offers to purchase this vehicle from a wide range of people rather often due to its current condition. Automobile technician groups need brand specific specialization these days. Just training, certificates and factory authorization are not guarantees of workmanship. A well seasoned technician knows that experience, training and intelligence are not a guarantee for outcome; again.... there needs to be integrity and attitude in the environment. All personnel on particular team in a professional environment of respect and positive energy flow, will then provide the best steady positive results. All the experience in the world cannot thrive properly without these ingredients and good moral character. Outcome of this nature reflects this department. Thank you,

It does a lot of things well but is sorely lacking in others ....dash design is terrible..I need some thins constantly displayed and others not so much but there are no choices . Does not feel or look like a luxury vehicle ...a 160 mph speedometer ? Really ?

I scheduled my service on line to replace a rear passenger seat latch. I showed up at my schedule time - 7:30 am and was greeted promptly, taken directly to my service advisor - Michael DeLillo. After being asked if I need a loaner, 5 minutes later I was in my loaner vehicle. I was notified by Michael that afternoon that a part needed to ordered but that my vehicle would be ready the following day. As promised, I received the call that my vehicle was ready, I arrived at 5:00, dropped off the loaner and 15 minutes later I was on the road with my repair completed. Fast, courteous, efficient service as usual.

My Infiniti QX60 that I purchased has all the electronics and features I wanted in the car with the exception of Apple Play and lane assistance.

I have contacted the dealer to obtain more information about the car since I live over 1200 miles away. They were very responsive and quickly answered all of my questions. I would work with them again and highly recommend the dealership.

It’s clean and restored like a brand new car even though it has 15,000 miles. It is just like new. Rides like it is on glass- so smooth. It even has that new car smell!

I'm always impressed when I take my car to this dealership for service. I was recently greeted by a friendly young man named Jay who got the car in and set me up with the service adviser Adrian. I got the B service package and was very pleased with the service. My car is always delivered to me washed and cleaned inside and out and looks great. I can think of many instances where I've been disappointed with customer service at stores and restaurants, it's refreshing that some places like this Mercedes dealer still know how to treat a customer.

My daily commute is approximately 90 minutes one-way. Once I purchased my Infinity Q60, it seems near minutes vs. hours behind the windshield. Infinity Q60, with the 3.0-liter twin turbo, fully adjustable seats, Infinity INTOUCH system makes a fantastic car to drive. And I look good driving it.

2017-05-24 aew_Review - Sands Surprise, AZ My wife & I purchased a 2016 Equinox in 04/2016 because of the dedication & efforts of Paul Muela at this Surprise, AZ location, when we were "just looking". It was a great experience as I remember, Paul escorted my wife & me around the lot to check out the current stock, explained differences of existing Equinox models - options & resale values. Paul located "our spec car" from another area dealer and it was transferred in short order. We purchased it & were happy with it for a year. My visit 5/24/2017, was for my 2nd free oil change/multi-point inspection service, when I decided to check on trade-in value of current vehicle / cost to purchase new 2018 vehicle [Just for Jollies]. Paul M set me up to take home a demo upgrade to show to my wife. Wife was impressed, & we returned to the dealership one hour later to check out other options. Paul M was with another customer at this point & turned us over to Paul Bruney. I had liked our previous dealings with Paul M & was reluctant to move on to a new salesperson. My concerns were unfounded, as Paul B lead us through selection, pricing, & negotiation of a new 2018 Equinox. My wife drove home with a new 2018 Equinox LT2, 1.5L Turbo - delighted. I couldn't be happier with the outcome of negotiations & final transactions of this deal. Paul Bruney was highly instrumental in meeting our financial goals & demands, & for the second time [in the process of purchasing of an automobile] I don't feel cheated [a rare moment in life]. Paul Muela & Paul Bruney are a tag team couple that can do you right. Seek them out at Sands Chev - Surprise, AZ!

I like this car a lot. I have not even owned it a month and the radiator fan has already needed to be replaced. When I bought it there was a rattling coming from the passenger side that seemed to be a metal line under the car tapping. I’m hoping that is the end of my problems with this car. I want to love it but am cautious due to the problems I have already had.