Great to see a company that still services clients
by Anthony A from Mesa, Az
August 2, 2018
The vehicle I saw on Cars.com was too good to be true for the cost,until I went to see it in person and meet the wonderful people at Magic Auto.
I was supposed to see a couple more cars before making a decision, but the incredible way this dealer ship treated me, convinced me to stop and buy without hesitation. Car WAS too good to be true,but here it was, and priced so well, I didnt hesitate to purchase. Aliyeh is a very special woman, as is the whole family here. No hidden fees, costs and everything was shown before I took the deal. Dont hesitate to visit them,
And see the beautiful cars they have here. You will never regret or forget this business.
This is my fifth Infinity car purchase here in Arizona. One of the many reasons I continue to purchase Infinity automobiles besides the quality of their cars is the high level of service. My most recent purchase truley exceeded all previous purchases. Brian Nelson is a seasoned salesperson with a true understanding of what the consumer experience should be about. A no pressure, no haggle approach, with a commitment to providing the highest level of salesmanship. Never waivering from the excellence of Infinity Cars. From the moment we started searching through the inventory his focus was getting me the right car at the right price. Brian displayed the best attributes of a professional car salesman. Quedo to you Brian, you are a true asset to Infinity of Scottsdale. If there is a 6th it will be because of Brian. Respectfully, Julie
We were so happy with our experience at this dealership. We live out of state & Brian made this whole process pain free! We turned in our lease & he helped us get into another one so easily. Nothing but wonderful things to say about him & the dealership!
Easiest and best car buying experience hands down!
by D5calendine from DealerRater.com
July 10, 2018
I was in the market for a new very recently. Bounced around a few dealers and finally landed on an a vehicle at Audi. The experience with them was nothing short of a headache. It was back and forth, back and forth, always something else with them that became headache from a customer perspective. I then decided to reach out to Infiniti Scottsdale. Was put in touch with salesman Lee Jones. Lee from the second I first talked to him was nothing short of amazing as far as my car buying experience. I was transparent from the get go and he was on the same page the entire process. I can???t thank him enough for making this a simple and enjoyable experience. I love my new car. I highly reccomend Infiniti Scottsdale and even more so Lee Jones, the guy will without a doubt get it done! Thank you again!
Richard Rollnick, Shumacher, Excellent Experience!
by Ken from Scottsdale, AZ
October 24, 2018
My wife and I had an Excellent experience working with Richard Rollnick , Sales and Leasing Consultant for Schumacher Mercedes Benz in Scottsdale, AZ in the process of purchasing a new vehicle. I can not say enough about the professional manner by which Richard conducted himself throughout the process. He was very knowledgeable about his products, a gentleman at all times and most important was a good listener. He listened to our needs and interests and then directed us in the best buying direction for us.
I would highly recommend Richard Rollnick as the best person in AZ to work with to purchase a new or used Mercedes Benz.
Greg has always been so easy to work with and always finds a way to fit me into his schedule. He goes over everything with me and I always have my car back within the time promised. Right as you pull up someone is there to help you. Always great service with Greg at Infiniti of Peoria!
From the beginning Robert was great giving me all my options. Jin Lee the GM brought it all together and made it one of my easiest transactions I???ve ever been a part of. Thank you both we love our QX80.
Very honest for a dealership,they have to make money,Mr. A.Diaz,salesman,couldn’t be more accommodating in every aspect of the transaction,sales managers the best.finance manager,didn’t click with,but got the deal done.Mr.Bill Munz,General Manager,really great can’t praise enough on the purchase
You can not get better service than Lisa Chabrier at San Tan Volkswagen!! She is a little ball of fire that GETS IT DONE!! She is willing to walk you thru every available car in your range, and then fights for you to get the best deal possible!! And while she's taking care of your paperwork, the rest of the office comes over to offer you a beverage and to just chat and make sure you're comfortable!! They do NOT attack you as you come thru the door, but will bend over backwards to help you with any needs or concerns. I just cannot say enough about what an amazing experience this was for me! Lisa is a rockstar!!
Made an appointment at another dealership for a lube and oil, other dealership took 20 minutes before they even greeted me for my appointment, then gave me a ridiculous quote for an oil change. Said thanks for waiting my time and hauled over to Coulter Infiniti. I apologized for just dropping in and asked if it was possible to get an oil change done that day. Scott said sure and squeezed me in, said it would be an hour and a half to 2 hours. By the time I was done talking with him my car was in the air, and was completed just shy of an hour, including the wash. I appreciate the service greatly and will return, with an appointment of course.
My service experience was excellent. Aaron Zemko was my Rep and he handled the entire process very professionally. From ordering the parts for my G35 to getting everything needed. I am very satisfied that the work was done properly and professionally. As always you guys shine !!!
IF I COULD GIVE 10 STARS I WOULD!!! THANK YOU THANK YOU THANK YOU! I'm the girl that gets hives just THINKING about a car deal... my salesman was accommodating, super professional, handled a lot via email, and was prepared and ready when I got to the dealership. I was in and out with my brand new Q60 in 23 minutes. I had an "mishap" with the leather on my passenger side door (dog crate edge meets leather and creates HOLE) Coulter Infiniti totally accommodated me and resolved within 2 hours. So grateful and cannot say enough! THE ONLY place I would ever consider buying an Infiniti! THANK YOU!
Coulter Infinity in Mesa I???ve had really bad luck with dealerships here in Arizona. I've dealt with quite a few dealerships that were dishonest and they didn???t value their customers. I am dealing with a brand new car that is turning out to be another lemon. I had to do some research and take my Infiniti to another dealership to get some honest work done. I discovered Coulter Infiniti in Mesa. I have to say wow, they actually treating me like a customer and a human being. They did everything I ask them to do and they did their best to fix my car. They kept me up-to-date, they gave me a loaner car. I have to tell you the experience was absolutely amazing. I love the fact that Coulter is family-owned. They made me feel like they cared. I say whatever works. LOL I???m not exaggerating when I say Coulter Infiniti in Mesa has restored my faith in dealerships. That is so big for me especially when we live in a world of so much dishonesty. So go buy a car from Coulter Infiniti in Mesa and they will treat you like a person that just spend their hard-earned money on a car. You have no idea what you have done for me. Thank you Coulter Infiniti in Mesa
Dustin and Jordan got it done all the way around. I was working with them on a deal for a base 2018 cx-5 touring in red and black interior. They didn???t have one on the lot so they looked around for one. Although they couldn???t find one initially the very next morning I get a text from Dustin saying they found one and will do a dealer swap for me. Dustin goes down and gets the car for me and gets it looking shiny. Dustin and Jordan get our paperwork done before we go down to the dealer to speed things along and when we get down there they are friendly as can be. Everything went super smooth. Even Corrie in financing was super friendly, easy going and honest . Just as an example we but a large down payment so she(Corrie) straight up told us we didn???t need gap insurance and didn???t even try to offer it to us. As for the deal. Let???s just say I would???ve payed more for the same car used. It was a smoking deal! Next car we buy will be a Mazda and it will defenetly be with cardinaleway mazda in Mesa all thanks for the great straight up service Dustin, Jordan, Corrie and manager Matt gave us!
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