Used INFINITI for Sale in Chicopee, MA

When it was time to replace my 12 year old 2003 Buick (which I had purchased at Ken's), I checked their inventory to see what was available. Their prior service brought me back to look for a newer car. I bought my second car, a 2014 Toyota Camry from Ken's in and have bragged to all my friends about their quality of cars and service. They don't haggle you - just go in & look around.... they are so helpful with information. All transactions are done by them efficiently and accurately. I had my car only 1 day when the front hubcap was either lost while driving home or it was stolen while I was at a doctor's office. Mike ordered a new hubcap and replaced it on the car within 3 days - how could you ask for better service. Thanks Mike and Ken.

This car is very comfortable and sporty at the same time. The design is superior to most luxury car manufacturers. This car handles really well in the snow compared to most AWD vehicles.

This past Christmas season, my Mother-in-law, my wife and I were heading out to Ohio from the Boston area to be with my wife's family. I had a 2013 Dodge Dart with roughly 55,000 miles on it, and it appeared to be in great shape, so we decided to take my Dart out to Cleveland for the 12 hour trip. Long story short, we didn't even make it out of Massachusetts, as we broke down on Route 90 at a rest area, the transmission DIED. We were over two hours from home at this point... I called AAA and they towed us to the nearest Chrysler Dealership, Metro. I walked into the service department visibly agitated at the situation, with my less-than-amused wife (who never wanted me to buy the Dart in the first place...) and my Mother-in-law in tow. Orlando greeted us, and offered the waiting room up to my wife and MIL while he and I figured out what we were going to do. Orlando understood my situation, and how my wife was clearly agitated with me -- and he made sure to do everything in his power to keep me out of getting in more trouble!! I got a rental from Enterprise while leaving the car with Orlando and drove out to Cleveland. Orlando called me the next day stating that Chrysler wasn't going to cover rental costs for me, and that the parts for my car were back ordered for at least a month. He instructed me to call Chrysler myself and gave me some ammunition to fight them with. Unfortunately, they wouldn't budge when I called. But, without me even asking him to do so, Orlando saw that the situation was B.S., and fought them for me. He had Chrysler conference in Enterprise and he talked Chysler into covering my initial out of pocket rental costs, and another 10 days of rental. He fought for more than 10 days, but Chrysler wouldn't budge... Knowing I was going to need a better solution than just 10 days, I called and said to Orlando: "You can see my Dart is in perfect shape other than the transmission that's under a recall. What can we do so I never have to see that Dart again?" Enter Marlon. Orlando got me in touch with Marlon, one of the sales guys. I told him my situation, my financials, and all the details. Because I was upside-down on my loan on the Dart, we had very limited options as to getting me into a new vehicle. Even though this is a Chrysler dealership, I think Marlon could tell I didn't want another Chrysler product. He showed me a 2015 Nissan Altima they had on the lot, and it was a perfect fit. He was able to work with the bank to make sure my payments didn't go up at all, and that I was able to get a very nice rate on the loan. Considering that I broke down in an area that I wasn't familiar with, I was at the discretion of the AAA driver as to where the car was going to be taken. I could not be happier that I ended up at Metro. Marlon and Orlando were outstanding.

Was originally interested in a Toyota Sequoia (we’ve been Toyota fans for years) but checked out the Infiniti QX80 because of the looks and features and chose the QX80 over the Sequoia. Great value for the price point.

Brian Nimerowski was my sales associate and I couldn't be happier! Was very friendly and knowledgeable. I went to a couple other dealerships before I went to Bertera of West Springfield Brian was able to put me in a much better Jeep Wrangler for a much cheaper price!!!

This car is so comfortable! The seats are adjustable in many ways, my favorite being the lumbar support. It also accommodates my 6'6" fiance, with plenty of room for extra passengers. We love the dual climate control, no more arguing over the heat. The QX60 handles well and the V6 offers plenty of power to pass on a hill while maintaining a smooth, comfortable ride. It feels more expensive than it is.

I Love bringing my 2009 RAV 4 for service here at Balise Chevrolet. They have great service advisors and sone of the BEST Sevice Tcehnicians anywhere. My service advisor was Fran Caruso and he has been helping me with my vehicle service needs now for almost 19 years. My RAV 4 gets excellent service and my service Tech is Nick and he is I believe one of the best anywhere. I know when I bring my RAV 4 in for service it will be done right the first time and at a fair price. Keep up The GREAT work BALISE CHEVROLET in Springfield, MA

Really comfortable suv great looking car.great for a family. Has alot of upgrated features. Backup camera ,heated seats. Dual climate control. Back row climate control. 3rd row seats.great soud system.

Ashley n stan. Exellent service car rite is the best car dealer I've been to.Very helpful they explained everything i asked.I love the car they put new tires roters n breaks tune up.clean place no gimicks excellent price n warranty .love my car will buy there again will recommend to everyone i know.no pressure to buy they let you take your time .they don't sell you a car they let you buy the car.excellent very happy.

Love the Suv drives great and has been a fun family vehicle. Took the Suv for a trade in and was upside down by almost 6 thousand. I rather keep the Suv than take that loss

I bought a used 2014nissan altima s.car runs exellent only 45'500miles still has power train warranty with nissan.during the 60days warranty car rite took good care of me fixing the little things that were bad..im very happy with car rite n my nice nissan altima ..I've been to many auto dealers carite is defenitely the best in all services..thank you carite..

In the past I have owned an Infiniti G 35 but I’ve always wanted an SUV made by Infiniti. This is it. The only thing that would make this purchase better for me as if I could pay it in full at once.

I highly recommend working with the team at CARite to find your next vehicle. I had seen a car in their inventory that I liked. As soon as I arrived at the Windsor Locks I was greeted and treated by their wonderfully professional staff. My questions were answered and each member of the team helped to ensure that I was satisfied with my purchase. The environment was easy-going and friendly. Many thanks to Stan, Rob & Dave for helping me find the perfect match for my lifestyle and budget!

I've only had it for a month but so far it's been a great car and it's a very comfortable ride. Gas mileage is pretty good. I'm getting 23 miles to the gallon on mixed highway and street driving.

Thank you stan and ashley.Love your service love my new car.It runs great .i will recommend car rite to all my friends.Answered all my questions and went way beyond my expectations.Excellent..

If you have your phone plugged into the USB port and using it for GPS etc. it will not keep with charging it. Charges real slow. When it’s 30 to 60 degrees out good luck finding a good temperature on the climate control system. Example: 50 outside set it at 61 and the system will make 50 inside. Set it at 62 and the system will take it over 150 degrees. On both of these problems the dealer told me that is how the system works. 40k vehicle doesn’t have Bluetooth audio.

We had a GREAT car buying experience. We drove 1 1/2 hrs. specifically for the Honda Pilot EX-L that was advertised on the lot. Upon our arrival (which was before 10 a.m. when the dealership was supposed to open) we were very kindly greeted by Anita. She got us into the car & test driving it immediately. When we had a couple concerns, she assured us that everything we wanted spruced up would be taken care of immediately so that we could pick up our car the very next evening. She definitely delivered 100%. 20/20 hindsight, had I known the car should have had debris guards on the rear doors I would have also requested those be put on. Now I am semi-stressing because I feel that they are important to have to avoid the paint chipping. Perhaps they could be mailed to me & I could apply them. Ashley made sure the car was registered & took care of transferring my plates from my old car for me so everything was in order upon our arrival to pick up our car. Definitely one of out best car buying experiences thanks to Anita Howard, who got us into the car & was very sociable while we were waiting on the financing, Ashley, who handled getting the car on the road & Jean, who handled the financing. Will definitely shop at Carite again!!!

Recently I had a hip operation which makes it difficult for me to enter and exit this vehicle. We're an older couple who use this car as our 2nd vehicle so we've only put less than 15K miles on the car since we bought it new. I recommend this car to anyone looking for a sharp vehicle with zippy pickup.

This is my second vehicle purchased from Vroom in the last 12 months, and I can't imagine ever buying a used car from a brick-and-mortar dealership again. Vroom offers a terrific selection of late model used vehicles. The pictures really make it easy to know what the car looks like. I purchased a 2015 BMW 5-series, and the Vroom price compared to a similar make/model/mileage vehicle from CarMax was $3,000+ cheaper. I selected my vehicle over a few weeks of looking at photos. I filled out a credit application online, and they immediately called me to finalize the app, discuss rates and payments, and to get my $500 deposit. I received a loan package via FedEx 2 days later, signed all the paperwork, and sent it back in the pre-paid FedEx envelope they provided. About 3 days later, I started getting emails to schedule delivery. The process only took 9 business days from the moment I made the deposit to the moment I got my vehicle. The vehicle was clean, just as described, and runs great. Now I just need to get a state inspection and add this to my insurance policy, and the tags will be mailed to me in a few weeks. Thankfully, Vroom gives me a 60-day temp tag so there is ample time to receive the plates. This is the future of car-buying, and the 7-day money back guarantee makes it the perfect way to purchase a used vehicle.

It does a lot of things well but is sorely lacking in others ....dash design is terrible..I need some thins constantly displayed and others not so much but there are no choices . Does not feel or look like a luxury vehicle ...a 160 mph speedometer ? Really ?

I am a car enthusiast! I spend way too much on cars ??? but I work 24/7 and it???s my only hobby. This review will be a bit on the long side, simply because I have so much to say about my experience with Vroom. My wife gets frustrated with me because I talk so often about how amazed I am with Vroom in every aspect! I bought my first car in 1968. Back then I couldn???t afford much, but since about 1979 I???ve purchased some very cool cars. I even bought a brand new Rolls Royce back in 1985. I???ve owned: exactly 10 Mercedes, Jaguar, Ferrari, Audi R8, BMW, Range Rover and several others. So when it comes to dealing with car dealerships, I feel like I???ve become rather expert ??? AND a huge skeptic of car dealerships!!! When you buy a high-end car, you lose SOOO MUCH money, as soon as you drive it off the showroom floor. So the last time we purchased cars, we decided to purchase nearly-new cars with very low mileage on them. We bought an Audi R8 and a Mercedes SL63. And it turned out GREAT. No regrets. So now it was time to sell those cars and buy two more. I happened across Vroom.com in my Internet search, and found the perfect cars for both my wife and I at the same place ??? Vroom.com. The cars are nearly identical to the same cars we???ve been driving, but just newer. A 2014 Audi R8 and a 2014 SL63 ??? both with about 3,500 miles on them. Even the same colors as our previous cars. I got bids from several companies to sell our cars to. Vroom offered the highest amounts on both of our cars!! And it was FAR easier to sell to them than any other company. Unbelievably simple! And the prices for the newer 2014 cars was extremely fair. I flew out from South Orange County, California to Vroom to look at and drive both cars. Vroom picked me up at the airport and brought me back to the airport. I was extremely impressed with Vroom and their showroom. And without exception, every single person I???ve spoken with and dealt with at Vroom has been not only helpful and enthusiastic, but GENUINELY concerned about making me happy. Even after the sale they keep contacting me to see how I???m doing and to ask if there???s anything that I need. They got me great financing! Less than 3% interest rate. I had no clue that you could do that with a ???used??? car. No other buying or trade-in experience I???ve ever had comes even close to how great, simple and fast this was. Oh???and they shipped the cars from Texas to us at NO CHARGE, and picked up our two cars at the same time. And the nice young man who delivered the cars was fabulous. He was so very, very careful with our cars. And not only do they have their guarantee ??? I believe you have a week or so to drive the car, and if you don???t like it, they will take the car back. They even told me several times (even after I???d purchased the cars) that if for some reason we decided we did not want the cars, they would come pick them up and truck them back to Texas at NO COST to use. Unbelievable!! Well, my wife is now also so impressed that she no longer is frustrated with me for talking about Vroom so much, and telling all my friends. In fact, I???ve already asked Vroom to look for a car for my daughter. I now would not think of getting her car anywhere else than Vroom. I mentioned before that I???m a skeptic when it comes to car salesmen and dealerships. So if I was you reading this, the first thing I???d wonder is, ???Why is this guy writing this review? Are they paying him???..???? Well, I don???t know any of the people at Vroom. I spent so much time on this review simply because I believe that when people deserve credit, and they treat you so nicely, you should reciprocate and sing their praises. My name is Dr. Rod Kurthy. I???m a dentist and I own a dental products company in Southern California.

This car met all of my needs. It has a moonroof, third row and a backup camera. It is the perfect size for my family.

I was referred to Texas Direct Auto/Vroom by a good friend and I???m glad I decided to go with them for my car purchase! I initially got Billie as my car sales personnel, but she seemed to be very pushy and just aiming to make quick sale; which is something that made me very uncomfortable. After speaking with her for a while I advised I would give her a call back to speak with my financial advisor on proceeding further on this process with Vroom. When I called back I got a different agent that saw in the system that saw I was talking to Billie and advised me that she would give me a call back in 5 mins, well 30 mins passed and I called back upset because I did not hear back from her after she ran my credit and didn???t like the fact I wasn???t trying to put 2500 down. My credit score was excellent I had a 740, but I didn???t have enough credit history she said is the reason why she kept asking me to put so much money down on 23k 24k car. The last time I called upset after not hearing anything from her a gentleman by the name of Shannon Humbles answered and I advised him that I did not want to work with Billie anymore because she made me feel very uncomfortable and I felt like she didn???t personally care about helping me through the process of the purchase. Shannon is an ALLSTAR!! He went over and beyond the call of duty to help me make this purchase!!! 7 days later my vehicle sits in my parking garage and I love it! The process was so easy to purchase, I had to put 1500 which is the standard, instead of 2800 that???s Billie was demanding that I put down! Please go with Vroom! I saw a couple bad reviews and I know every process has its flaws, but I???m here to tell you, they work! They are a very good company and I look forward to making another purchase with them for my girlfriend???s Christmas gift! Thanks Shannon and Vroom!!!!

The 2017 QX30 Premium awd was purchased as a Certified Used and, so far, has been great. It has more than ample performance with good, but not great, fuel economy. But that may be more to do with my foot than the car. I really love the styling of the exterior and the outward visibility is outstanding as well. Beautiful car. The interior is also beautiful and, overall, well thought out. The controls are relatively easy to locate/use. Some or the buttons could be a bit larger or perhaps more conveniently located, but after a short while,they were a piece of cake. Perfect size for the two of us. About 35,000 miles so far and no problems, save a slight rattle in the back, driver's corner, which the dealer took care of quickly, (with a loaner to boot). Very,very pleased. I don't understand why the sales of this are lagging. I got a really great price on the car and more than I expected on my FX35 . ( It was a low mileage trade). The QX 30, in my opinion is a .great car!

I was referred to Dave and he didn't disappoint . He made purchasing my new car so easy and got me exactly what I wanted at a more than fair price. On top of that everybody was so helpful from Dave and Matt the managers to Annie and Ahsam in finance. If your looking for a car go see Dave Chittick he will work for you and you will not be disappointed !

I am 68 and retired... needed something to get me around town in Midwest winters... car has a lot of bells and whistles I probably won't use, but it is solid as a tank. Was driving a Subaru Impreza... too low to the ground and too light... gave it to my son who is moving to Oregon... he loves it... wished I could put a "cow catcher" on the Infiniti... then I would be all set.

Dave was our sales associate and was very accommodating as well as the other staff members. The purchasing process was very easy and unstressful in its entirety.

With this latest purchase, I have owned 3 of this vehicle, 2012 QX56, 2016 QX80, & 2019 QX80. I also own a 2016 QX50. But the QX80 is one of the most stylish cars on the road and very comfortable and safe to drive.

Tony Colasacco made my visit and the recent purchase of 2017 Nissan Rogue a rewarding and enjoyable experience. He was very knowledgeable and thorough and consistently provided available selections until I found my pick. I truly appreciate his no-pressure sales approach. I will be buying again!

Perfect vehicle for transporting grandchildren, excellent room if moving items. Very comfortable, quiet ride. There is everything to like about this vehicle. For New England winter weather, this QX80 is perfect!!

I recently came down for service for an oil change for my 2006 Lexus I would normally go to my machanic but he wasn’t around and I was in the area so i stop in while waiting for my car I was curious to see what infiniti new cars look like as I was look a young sales associate approached me named Lavon and began giving me information on the new vehicles on the showroom floor he was very professional and knowledgeable I came for and oil change and I left knowing I was coming back for a new car I recommend anyone to go see Lavon at Harte infiniti

I was looking for a 4 cylinder vehicle and this is just about perfect. Not much room for people to sit in the back seats but very comfortable in the front and the performance is sporty.

I had been looking for a car for months and after as much searching as I could deal with I finally stumbled onto the one I had been looking for. The sales team, Brett Bauer specifically, were very willing to work with me throughout the whole process. Great overall experience for a first time buyer.

I think that this vehicle is the bet fit for me and my family. It has the perfect amount of space for my family even on road trips .

I brought my 2005 Nissan Maxima in on Saturday because it kept stalling on me. I drove right up to the service garage and right in. I was met by David Cyr and Juan the second I stepped out of my car. I explained what was going on with my car within minutes My information was taken and Juan took my car to the back to look at it. I had someone follow me so I can run errors while they were looking at my car. I left and not long after that I received a phone call from David Cyr stating that Juan had found the problem and that with my permission they were going to start working on my car. They weren't sure if they had one of the parts they needed but I was given the option of a loaner car if my car had to stay over night. Five minutes go by and David called back and told me that they had the part and my car was going to be ready that day. All together it took less than a few hours to get my car done which would of took someone else a day or two and the price was less than what I expected. I have been other places and Hoffman Nissan service has topped every other place I have been. David was courteous, friendly and has amazing people skills. Juan is an amazing and an efficient mechanic. After the excellent service I received I wouldn't take my car anywhere else. I give these guys a 5 star rating.

This vehicle is excellent for any car enthusiast that loves speed, instant torque and is concerned about fuel economy. This is it ! It gives you the torque and responsiveness of a high powered 8 cylinder engine and fuel efficiency of a conventional 4 cylinder.

Bought a 2007 Forester from Vernon Auto in September. It was no pressure purchase. Al let me take my time making the decision. The AC compressor was shot and it was replaced before pick-up. About 3 weeks after taking delivery one of the transmission cooler lines blew. The car was towed back to Vernon Auto. They fixed the line without any questions at no charge. Since then I have periodically taken the Forester (and my other cars) to them for service. They have been fair and provide good service. It was a high mileage vehicle when we bought at about 160,000. It's needed few things here and there, but we have put about 50,000 miles on it over the past 27 months -- with just a few reports. My only complaint about the Forester purchase was the car had not been cleaned very well before pick-up. When I'm in the market for another car I'll be giving Vernon Auto a chance to earn repeat business.

This car met all of my needs. It’s a great car overall. It has style, comfort and speed. Very reliable and it drives great, very responsive.

Was buying a car for my son for high school/college. Al was extremely helpful. From test-drive to purchase, it was less than 5 days.

The,Qx50 is a beautiful car with all the bells and whistles. It has the power and handles like a sports car. Roomy and comfortable for all passengers . Love the car.