I needed an affordable, new vehicle with a monthly payment under $350. I wanted to trade in my previous vehicle however, I was not offered nearly enough at several other dealerships. I contacted Jack Schmitt Chevrolet in O'Fallon Illinois and spoke with Christine. I live over an hour away from the dealership so I was a little hesitant on driving all the way there for nothing. But Christine made the drive worthwhile with a genuinely, friendly attitude. She was very helpful and went above my expectations to help me get into the vehicle I wanted. Christine was able to get the price of the vehicle where I needed it and offered me more than any other dealership for my trade in vehicle. I am very happy with my buying experience and definitely recommend Jack Schmitt to anyone looking to purchase a new vehicle.
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
While driving to St Louis for a 2 day meeting meeting, I got a diagnostic warning on the car. Made it (in panic mode) the last 12 miles to my hotel and called the closest BMW dealer just before closing time. I wanted to have the car towed over to the service dept. I was told the service dept was really backed up and to call back when they opened tomorrow morning. When I called back at 7AM, I got Patti Kupfer. She said send it on over and she'd get it looked at and see what they could do. She called back later that day and told me the problem and said the parts were in stock and she thought they could get it finished by the time my meeting was over. True to her word the car was ready as promised! Great service!
Ive been looking for a vehicle for about a month so I have lot of experience with other dealers. I can honestly say that dealing with Jason Sherrill, Todd Billmeyer and Micah we???re the best and most pleasant experience. They were very upfront with no hidden fees or agenda. I didn???t feel any pressure to buy vehicle. I will recommend them to everyone and I plan on coming back for future purchases. Thank you so much for a great experience!
I have had nothing but a great experience each time I visit Mungenast Lexus. Everyone is wonderful and willing to help. I recently was able to work with Nate Hopson-in sales-what a great experience. He went out of his way to help us with the purchase of a car. He was so kind-in fact we went to a different dealerships and did not experience the time and patience of other sales personnel. I would definitely deal with Nate again. I just want to thank him for his time and great follow up with us. He is knowledgeable and was able to answer all our questions. He even followed up with us at home to ensure every option was covered. Thank you so much Nate.
Richard was a very detailed, honest, and nice person to do business with. I would recommend him to anyone out there looking for a vehicle. We were very pleased and happy with the experience we had!
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