Excellent staff, from the salesman, sales manager, finance, and the people that greet you at the door. Tom Boyer (sales manager) and Greg Davis were both instrumental in helping me secure the best price point for my 2019 Jeep Wrangler Sahara purchase. They also provided me with consistent updating on the build and shipping of the new vehicle. John Cauble and Scott Spainhour were excellent in obtaining financing for me at my preferred source and they matched warranty quotes on my extended warranty. The entire team worked in harmony together to assist one another as I progressed through this process. Everyone was energetic and professional the entire time. What a great team Hendrick has ! Thank you !!! I have to note this about FCA...I am very impressed with the engineering, the assemble, fir and function of my new Jeep....it's truly an exceptional vehicle....the people at the factory KNOW how to put love and care in their build quality !!!
Came in to buy a car. Worked with Tristan and Mike.. seriously nice guys! Made the buying process enjoyable and fun! Then we left and realized hours later we left our garage door opener in our trade in. I emailed Mike to let him know I would swing by .. within minutes he replied that he had it and to drop in when I could. When I finally made it in neither Mike nor Tristan were there but another staff member knew exactly where it was etc. Talk about communication!! Great service and great guys! Oh and we love our new car!
Its where I bought my certified preowned QX70 and they've taken care of me ever since. Go in, get maintenance done nice and quick, courteous staff, nice comfy couch to sit on while you watch the food network and munch on popcorn. What more could you want? The "don't get your stuff done at the dealership" stigma doesn't really apply here folks when the Joe Shmoe down the street charges the same rates.
Normally when I purchase a car I view the sales rep as the enemy. Their goal is to make as much as possible at the buyer's expense.
When I met my sales rep Peter, he told me that his goal was to make me happy. He proved that every step of the way! I highly recommend him and would like to personally take the time to say thank you for your assistance and for making me feel like family!
Excellent experience and Chris Bonner was great! He was friendly and knowledgeable. Made the car buying experience fun and took pride in his work. Dealership was clean and had great refreshments. Thank you, Chris, you deserve a raise!
I was interested in the 2019 QX60. Prior to going to the dealership I called to make sure they had what I was looking for in their inventory. I spoke to a very friendly and professional manager named Julius. He took the time to walk the lot and called me back with good news. The next day I drove 1 1/2 hrs to purchase the car. My salesperson was Chris and Tamer was the MOD. They worked with me and I was very very pleased with the outcome. I commend them for making my buying experience a GREAT one!!!! Thanks guys!!!
This dealership and staff was the best I've ever worked with.
Genuinely concerned and cared about what all my needs and concerns were when buying a car. This dealership will always get my business, I have purchased 2 cars from them and plan on another in the future.
I walked in after looking through several trucks over the past few months. I was greeted at the door by a nice salesman. Cody who let me take the time to look over the vehicle I had in mind. Most places I have visited over the past few months you could feel the rush or pressure like they didn't want you to take the time to pick your vehicle they just wanted to get you to sign anything. Not the case with Cody and Carolina Auto great place to look great people and even took the time to help me work out some things to make me more happy with my purchase. Cody and Jeff worked very hard to get me what I wanted.
After total losing my first car with Auto America. they informed me that its not problem not to worry they will put me in another one. After waiting about a month because they didn't have what i wanted i revisited the site and saw the car i really wanted. they made the process so easy and simple for m again a second time. I really feel like i have a reliable car that will really enjoy for a long time. Thank You to The SERVICE SALES AND FINANCE dpt for making my second purchase from you guys a smooth transition. i will always refer everyone in need of a car to you guys.
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