I had a great experience as far as communication and response to my concerns. I really liked the idea of buying a car online but the prices aren't that great. I know shipping is a cost but I would like lower prices.
Just purchased a CPO Lexus from the dealership. I live in Des Moines. Dealing with Alexai and Hendrick Lexus was truly a good experience. I assumed it would be difficult dealing with an out of state dealer. Not so. No hassle and pressure and the deal was great. Would recommend both to anyone. Will shop there again.
Infinity KC team takes the hassel out of car shopping.
by jmiller from DealerRater.com
December 3, 2018
I am a big fan of Infinity of KC due to their professionalism and efficiency. The sales team knows their product, listens to the customer on the type of vehicle desired and provide an efficient purchasing process once the agreement is met.
Was my first visit, and very satisfied with everyo
by ROB RADER from overland park, ks.
November 5, 2018
Had a very good experience with the sales team.. I've purchased many vehicles in the past, and this was probably the first time i left a dealership feeling good about everything. Will definitely be back.
It was a pleasure to work with Alexai and Hendrick Lexus. I purchased a used Ford Explorer and expected the process to be unpleasant. It was not AT ALL! Alexai was laid back, honest, and communicative as the buying process was prolonged because the car needed paint repair. I'd highly recommend this dealership and Alexai, regardless of what type of car you are buying!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
After visiting several of the typical dealerships I walked away confused and Unsatisfied. After visiting Carvana.com I picked out a vehicle to my liking and price point fill out the paperwork got approval I had my new vehicle delivered to my front door. Most typical dealerships you spend half a day walking away with an overpriced vehicle in an overpriced interest-rate. Carvana has made it an enjoyable experience and it can be done from the luxury of your Home. Thanks Carvana.
Poula Fayek helped me find the car and deal I was looking for. He's very very patient and friendly. Not pushy at all. Most of all, he's very genuine and honest. He's someone you can totally trust with hassle free experience. Highly recommended!
Kevin was our salesperson. He answered all our questions patiently, and showed us all the features of the car. He didn't insult my intelligence as alot of car salesman have done in the past by treating me like "a girl". He was respectful, answered the technical questions I asked. Kevin showed his thoughtfulness by paying attention. During our test drive, I'd mentioned I didn't like the seat warmer feature and preferred the climate control at 65. My hubby was exactly opposite, liking the climate control at 75 and the seat warmer on medium. After they'd detailed our new car for us to take home, Kevin showed us he had set the seat warmer and climate controls exactly how each of us liked it, showing his listening skills and attention to detail. The service at Infiniti of KC is what keeps us coming back.
Gary was great. Kept me in the loop on my vehicle???s progress. Went above and beyond. We hit a few speedbumps with insurance but Gary took care of it all and made my life better.
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