Purchased a 2016 CRV from Honda last month and the battery died Wednesday morning. The Service Department sent someone to jump my car and after testing and discovering my battery was both in poor condition and my car was still under warranty they installed a new battery. They also helped me track down and figure out why it had died that morning (operator error). They were very nice and significantly changed my rather negative opinion of the Dealership.
Most reliable vehicle i’ve ever own
by Lloyd Seok from Suwanee, GA
November 24, 2018
I’m satisfied with this vehicle. This vehicle has a lot of funtions which i need. My family really love this vehicle. I can drive smoothly.
I started with Duane Beaty online for availability and to set up an appointment he was very helpful and set everything up so when we arrived our sales person Kyle Read. Kyle was very polite and helpful providing us with all the information and options available to without making us feel pressured. once we made our decision he moved the process ahead quickly and got our cruze ready while setting us up with our finance person, she was very courteous and helpful explaining all of our warranty options and packages getting all of our paperwork finished and us on our way. i was impressed with the ability to find the vehicle we wanted set everything up with the internet staff so when we arrived everything was ready and available to us, from the time we drove on the lot till we left with our new vehicle was right at two hours.
Very much love the car. You will too.
by Dave Darin from Phoenix, AZ
September 17, 2018
I did focus on buying a specific model with the features I wanted and took me 4 months and way across country. I wanted the Q70S with a variety of add on packages. I also wanted the 5.6 V8, hard to find, and also many of these come with dark interior. I wanted Black with light interior. Found one, took 4 months and 2300 miles away BUT worth the wait and transportation.
The sales staff was excellent in all regards EXCEPT the finance person.
He was disrespectful and rude to me and my wife.
The QX70 performs as well as it looks
by DiscoMike from Chicago Illinois
February 12, 2018
I actually love the QX70, after previously owning a 2005 FX35 the new version is definitely an upgrade... I only have two features I wish the QX70 had which is that the headlights/daytime running lights (foglights) come on simultaneously. That to me is a more attractive look at night also the Infiniti symbol illuminated for QX70 model, other than that I have no concerns GREAT Vehicle and service
Jose Cruz did an excellent job in assisting me and I highly recommend him for your car buying experience.
2017 3.7 L Q70 Sport AWD Is A Great Car
by RichieTP from New York NY
January 29, 2018
This car meets and exceeds all of my expectations and is a better value than the German sedans, especially as regards standard equipment. Connectivity is somewhat dated. Great power and handling in all aspects. One downside is the 20 inch wheels on the Sport, which means less sidewall area and more inclination to getting a flat from a pothole. Don't ask me how I know!
Helpful, attentive and friendly staff. I had called ahead and gave a time that I would be there. The vehicle was pulled up and ready for us to test drive when we arrived. They made the whole process effortless on our part.
LOVE MY 2017 QX80
by Glenn from Stockbridge from STOCKBRIDGE
January 15, 2019
I am new to the infinity line of vehicles but would buy one again. I love all its features, and it's comfort. It's not for the faint at heart because of it's price, but you will get what you pay for. Have put 5K miles on it in 4 months, and I am completely satisfied.
I made an appointment with a sales person who contacted me by phone in response to a website enquiry I made. The sales person was waiting for me when I arrived, took me out for a test drive and handled the sale thoroughly and professionally. There were one or two minor maintenance issues I wanted the service department to check before taking the car, so they kept it over the weekend. The service manager called on Monday to update status and kept me informed. I picked up the car on Tuesday and have been pleased with it. Price was what should be expected for the make, model and mileage according to Cars.com, NADA and Kelly Bluebook.
by Tonya J. from Greeneville, TN
January 23, 2019
This car is so comfortable! The seats are adjustable in many ways, my favorite being the lumbar support. It also accommodates my 6'6" fiance, with plenty of room for extra passengers. We love the dual climate control, no more arguing over the heat. The QX60 handles well and the V6 offers plenty of power to pass on a hill while maintaining a smooth, comfortable ride. It feels more expensive than it is.
What an easy way to buy a car! I was shocked it was so quick and simple. Got a volvo we where looking at locally for about $28k, Brand new was about $36k... we did not want to pay that much... but found Hertz Car sales had one in beaverton? Went to check it at and how low miles, was basicly new and we only paid $22k out that door!!! More then that it was super straight forward and upfront about what to expect and was in and out in like 45 mins. We did set an apt, they have a small staff and from the looks of it they just move these cars along, there where maybe 6 or 7 other ppl also buying cars and looking, they had to send a few away even that did not have a apt. I was very impressed! Thank you for the Great deal on my BEAUTIFUL white Volvo Josh... oh and ask for Josh he was Great, funny dude!
2017 Q50 AWD
by DoubleD from West Nyack, NY
January 2, 2019
The vehicle is well designed. Interior cockpit is excellent. Since I purchased the vehicle in Oct. 2018-it's too early to determine realability.
Did have an alignment issue after purchase which dealer corrected. Unfortunately even though I had an extended warranty, they charged me for the realignment.
Best car buying experience I’ve ever had. Don and Matt were fantastic to work with. They answered my questions and made the car buying process fun.
Q50 with 3.7L V6 is a monster
by Frank.Cai from Boston, MA
January 27, 2019
I bought Q50 just this week this is my second, my first car just gets totaled by a claim. The Q50 is a powerful car, that gives you the speed you wanted. However, the system of this car is kind of old, and the touch screen is slow, but this is no matter at all, the V6 will let you forgot those small issues. This is the car I personal believe worth to buy.
I was interested in a car they had listed. They were very responsive with information on the vehicle. I would not hesitate to use them in the future.
Comfy ride at a good price
by Frank from Modesto, CA
January 26, 2019
I test drive a few of these cars with different mileages and they all had similar features. Each car drove very well with great power at your disposal. If you’re in this price range this is a good car for you.
Just got a new 2018 Pearl White Crosstrek from CARR Subaru in Beaverton Oregon. Those guys were great to work with. Thank you Sam Fontanos for helping me pick out a great car. Thank you Fernando Del Campo for giving me very good advice and providing great financing. You can’t beat the excellent service at the Beaverton CARR SUBARU. You guys rock! I’m so happy with my new car.
Shocked at the amount of interior Road Noise.
by Ford Fan from Las Vegas, NV
January 1, 2019
Road in a brand new Q50 with a friend who had it as a rental. I was astounded at the amount of road noise in the cabin and all windows were up. Had to raise our voices to talk above the road noise. Shocked because I've always heard that Infinitiy's are great luxury cars. I'll stick with my Ford Explorers...they are dead quiet.
My positive experience was due to working with Nigel Erickson, the salesman. I spent weeks deciding, and trying cars. I purchased a car and decided to upgrade and he took the time to find me the car I wanted buried behind others cars, in a storm, at night and at a different location. He was always positive, helpful and professional . I got to know him a bit over time and found he has big heart. The dealership is quite lucky to have him. He has worked in a caring profession in the past, taking care of others, but now he is a salesman. The skills carried over because his big heart is obvious. I felt appreciated as a customer and a person. I wasn't treated as less because I am a female purchasing a car. I felt valued and it made me want to continue working with CARR in the future. I really appreciate all of the hard work and dedication Nigel provided. I wont forget it. - Molly Triplett
QX80 Best Value for the money...
by Road-Dog '89 from Elkhart, IN
January 21, 2019
This is our 2nd QX... we had a 2011 QX56 that gave us a great 128K miles. We purchased the 2018 base loaded up and it has not disappointed. We drove the Cadillac, Lincoln Nav and the layout, spacing, design, drivability is as good or better for 20K less. Most notably they have done an excellent job of making the cabin even quieter then the previous versions. Whisper quiet. Best back seat leg room of the entire segment.
So far love my Jeep! From sales to finance everyone was efficient and helpful! Great experience overall. Price was competitive and there were no surprises!
Simple and Sweet
by Isaac from Columbus, Ohio
January 30, 2019
EXTERIOR: People have stopped me in parking lots, honked in traffic, and just stared. The exterior could not look any better 11/10 INTERIOR: How can you miss the market by 4 years with not having apple carplay or android auto? That is incomprehensible for a luxury brand? I know it is coming for the 2021 models, but undescribable how you can possibly miss that. Can't tell you how interested I would be to see the data on the people who like the setup for the dual monitors. It isn't what it displays, but I haven't seen anyone in the past 5 years use the GPS provided by the manufacturer. Who approves this kind of design? WAZE integration. TRANSMISSION: Either feels like the fastest thing on the market or slowest, most unpredictable. A car for this money should have a dual-clutch. Even in manual mode, the software will override and seem like its in automatic. BACKUP CAMERA: Without the expensive assist package, it has similar backup "lanes" as my mom's 2013 honda minivan... PERFORMANCE: Sits pretty low and has good ride control. Can switch in and out of lanes quick and firm SPORTS CAR FEEL: Not really. Has the looks for it, but you feel let down by the technology. Switching between the different drive modes doesn't offer enough difference to feel like you're getting your money's worth.
Good dealership, appropriate for the price range of the cars. I had an excellent experience there and Salesman, Alan Bradway was great to work with.
Fastest car I have ever owned in style
by Infinitifan1 from Derry
December 13, 2018
Most beautiful luxury car with the best premium performance! Love the steering and handling with the power behind it!the double screen is so state of the art and adds to the beautiful design of the interior.
This was my first experience in getting a car, they were able to work with me in providing the best price. I wanted to say thank you for giving me a chance and for making this experience as quick and painless as possible.
This SUV drives smoothly, has great pick up, has
by LN from Gainesville
January 2, 2019
This is the perfect medium size car for 2-4.
Plenty of leg and head room in the front and back..
Comfortable heated seats with lumbar support
Only negative for me is bottled water bottle doesn't fit in door well
Jeremy responded to my application within 30 min. He made the process smooth and quick. Went in after work, test drove the jeep and bought it the same day. It was a very nice experience. He is helpful, patient, knowledgeable and had me laughing. Would recommend to anyone.
Very disappointed with the Catalyst Converter situ
by Danita504 from New Orleans, La
January 30, 2019
I actually love everything about this vehicle but after researching about the Catalyst Converter I see plenty of people are having the same problem and should be covered under warranty or be under recall.
Very disappointed with Infiniti.
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