I drive over 300 miles to come to this dealership and these service consultants specifically. I won’t take my car anywhere else. I trust these guys completely with anything my car needs- they don’t try to sell you anything you don’t need
I have to say at first I didn’t love my service experience with infiniti. They did however bring in a new service rep by the name of Antonio and he has since gone above and beyond for my family and our vehicle. We love coming to the dealer now for any inquiries and I trust Antonio will always do what’s best for our car. Would definitely recommend infiniti of beachwood with Antonio running the show!
I was looking to trade in my aging Porsche 911. Rick Balas was our salesman and he made the trade and purchase "happen." The process was fair and enjoyable. Everyone we encountered was professional and courteous. Additionally, they were knowledgeable.
I loved the fact that the dealership worked as a whole. I was greeted each time I came in the door. The dealership was clean inside and out! The complimentary drinks and snacks were a plus. I wasn't pressured into buying a vehicle as I had been previously and was disappointed after a month or so. I asked a million questions because I'm bad with decisions. They were patient and made sure before I purchased I was comfortable with my payment and decision. Let's just say I'm loving my BRAND NEW Qx60!!!!! I definitely would recommend Infiniti of Beachwood and I will be using them in the future!!
I came from over two hundred miles to purchase my vehicle. James Drake was awesome from the phone call until meeting him in person. He even helped me get my rent-a-car back. Nice facility and the finance guy was cool too! Even though I purchased a pre-owned vehicle it was detailed and ready to roll. Being in sales myself I like being treated they way I treat people. And James went above and beyond. I would definitely recommend stopping here to purchase a vehicle. In a few years when I'm ready for another vehicle I would definitely go back. GO SEE JAMES TODAY!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
Holly was awesome to deal with! Our experience with Holly was the best we have ever received at a dealership! Thank you Holly! This is our second purchase at Ganley. Each time the experience gets better and better! Our salesman Mike Lanham was wonderful!
After leaving the lot the car battery died. My salesman was very good. The jury is Out on the repair service. So far it looks Like the battery.
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