It was nice to get beyond the dickering that one is always subjected to from car salespeople. Buying from the comfort of home was nice.
Luxury, style, and great overall sports sedan
by Rbc from Rbc
December 8, 2018
Luxury, style, great overall sports sedan. Glad we purchased this car. Has incredible warranty. Interior is luxurious, comfortable, and spacious. Trunk is very large. The exterior design is beautiful and well-balanced.
Love this vehicle. The seats are extremely comfortable which is important because I have back problems. This car is fully loaded...heated and cooled seats, sunroof, heated steering wheel, back-up cam, automatic start.....it has everything I was looking for and more!
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
I needed a replacement for my '08 Prius
by Riggo from CLayton, NC
May 30, 2018
This 2015XF Sport is an incredible automobile. I absolutely love it! The performance is outstanding. It is quiet, hugs the road and makes driving enjoyable again.
Car from Mike and Tony’s was reasonably priced and we received an acceptable offer on our trade. This was the most seamless auto transaction ever!
Very reliable, never s problem.
by Brian from So. El Monte
December 10, 2018
It's 2 cars for the price of one. It can be a elegant Luxury cruiser. Soft leather interior with beautiful wood accents. Or a true Spots car. Dynamic Mode and Sports Mode really brings these features to life. I have a XF Supercharged V8 Portfolio edition. I bought that year model because it's the 1 St if the 2nd generation. And the last with the V8 in the engine bay.
I purchased my cpo 13 xf 2.0 when it had 3k miles on it for 40k$ in 2013. Since it has best bumper to bumper protection at no cost for 6yrs/100k miles.
Pros: always feel safe and fun to drive.
Its a jaguar
Cons: turbo went out at 40k miles and jag replaced it for free of cost no deducts. Waterpump around 60k replaced by jag free of cost.
Apart from these two just the oil changes now and then. Usual oil changes cost 250$ at delearship and some services cost around 700 once a year.
The brake rotors and pads job at the dealer gave me qoute of close to 2400$ . I got the different parts from outside and replaced for around 700$ .
So in 80k miles i had to replace brakes twice and regular oil changes. I recommend having warranty on this vehicle.
I bought a used Mercedes Benz E350 from them and the buying process was smooth, professional and painless. Alex and Joe were great to work with and I'd recommend them hightly. Thx
Has a sporty drive feel when driving
by GilperDallasTX from Dallas,TX
September 28, 2017
Vehicle is very comfortable and the performance is outstanding. From the exterior to the interior the car looks and feels like a sporty luxury car. If your looking for an XF with all the extra features I recommend the XF Prestige model.
Good to do business with – Need better/clear commu
by PranavT from Binghamton, NY
December 15, 2016
I bought a 2013 VW CC Sport from them. I am from Binghamton, NY & this car was located at their showroom in Hartford, CT. I saw this car’s listing online and immediately liked it but wanted to test drive the vehicle before putting down my money. I had arranged for my own finance so needed the purchase order for this vehicle. They agreed to give me the purchase order if I put a refundable deposit of $500 on my credit card. I agreed to that. So I put my paper work in order and drove down with a friend on Saturday to their showroom. The condition of the vehicle was good just like I had imagined from the pictures. I took a test drive. The gentleman who was with us on the deal was knowledgeable & helpful. I noticed that above the front passenger headliner there was some black smear. I pointed out this to the salesman & he took care of it immediately. Also the engine bay & the underside of the vehicle looked dirty as if it was not washed so they gave the car a complete rewash before I left. I was unclear on how I would be able to register a CT dealer plate vehicle in NY State. I was told that I would be getting NY plates which I did. Only place where the dealer needs to improve is communication. I had no clue what was going on with my registration & upon calling/emailing I just got the answer that “A third party company is taking care of it”. This is my first car in this country and it should not be assumed by dealer that everyone knows the process of buying a car over here. It is nice to maintain some transparency during paper work as I am paying for that service as well. Now I got the plates from DMW NY however I never got the title for my car. Upon asking the dealer, they say they mailed the title directly to my finance company and it’s normal. Here’s the thing, my friend got his car a week later mine, went through the same finance company as mine and he got his title from the dealer (different car dealer). He just made sure he added the finance company name as a lien holder on his car’s title & mailed a copy for their record.
When it comes to Lexury Jaguar is the vehicle!
by JamesG from Houston TX
November 19, 2018
Great car, but even better value!
I purchased a used 2017 Jaguar XF Premium with a lot of options and with only 20k miles. I'm a big guy, 6'3" and big-boned, with two younger children that require car seats. There is still some room behind me with the seat backed up all of the way. The features and smart key are a nice touch. I am used to a V-6 RWD vehicle, so it has taken some time getting used to the slower acceleration in normal or ECO mode. In Sport mode, the acceleration is good. I really like the looks of this car. It just stinks you have to go to the Sport or Limited model to get dark interiors, but I'll deal with it.
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