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Used Jaguar XF for Sale in Washington, VA

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Used
$33,495 16,464 mi.

2019 Jaguar XF 25t Premium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Prime Motors LLC
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(703) 822-4245
4.7 (49 reviews)
3 mi. from 20453
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Prime Motors LLC Review
ERAY AND ALIM
by S. CHOWDHURY from FALLS CHURCH, VA
November 6, 2018
5 5 5 5 5 4.7 (49 reviews)
MOST INCREDIBLE SERVICE EVER. ERAY IS BY FAR THE BEST SALES PERSON AND A TRUE PROFESSIONAL I'VE EVER DEALT WITH. HE IS EXTREMELY KNOWLEDGEABLE AND VERY STRAIGHT FORWARD AND HONEST WITH ME, WHICH I'VE NEVER GOTTEN FROM ANY OTHER USED CAR SALES MAN BEFORE, AND I'VE PURCHASED A NUMBER OF USED VEHICLES. NOW WHEN IT COMES TO ALIM, HE IS AN GOOD HEARTED YOUNG MAN THAT KNOWS EXACTLY WHAT HE IS DOING. YOU CAN COMPLETELY TRUST HIM, AND YOU ARE IN GOOD HANDS. HE GOT ME A 2% RATE AND GAVE ME ADDITIONAL DISCOUNT TO BE ABLE TO FIT MY BUDGET FOR A CAR THAT I REALLY WANTED. THANK YOU GUYS AGAIN, AND ALL MY FRIENDS AND FAMILY WILL BE COMING TO SEE YOU.
2019 Jaguar XF 25t Premium Review
5 stars
by jm from ATLANTA ,GA
April 20, 2019
5
Great car! Powerful vehicle that you wont see on every corner. Very comfortable and quiet. One of the most elegant cars I have ever owned.
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Used
$29,566 15,341 mi.

2017 Jaguar XF S

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Merlex Auto Group
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(571) 257-2167
3.9 (295 reviews)
3 mi. from 20453
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Merlex Auto Group Review
Pleasantly Surprised!
by David M. Coley from Centreville, VA
November 6, 2018
5 5 5 5 5 3.9 (295 reviews)
What a great car buying experience. Please don't let the lot fool you. Walther H. runs a tight very professional team. And my salesman Zach was outstanding! We purchased a used 2014 LS 460; we honestly felt like we were getting a car from a family member. I will definitely recommend my friends to Walter and his team at the Merlex Auto Group.
2017 Jaguar XF S Review
Luxury, style, and great overall sports sedan
by Rbc from Rbc
December 8, 2018
5
Luxury, style, great overall sports sedan. Glad we purchased this car. Has incredible warranty. Interior is luxurious, comfortable, and spacious. Trunk is very large. The exterior design is beautiful and well-balanced.
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Used
$23,999 76,784 mi.

2016 Jaguar XF 35t Prestige

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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CarVision Mitsubishi Preowned - D.C.
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(215) 310-5556
3 mi. from 20453
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2016 Jaguar XF 35t Prestige Review
Good to be owned for a while
by Qwerty from Athens,OH
May 7, 2019
5
Fun to drive car, but a lil bit easy to get bored. Suspension is super soft which makes it drive like a boat, so it's comfortable driving a long distance.
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Used
$26,999 38,958 mi.

2017 Jaguar XF 35t Prestige

Good Deal
HOT CAR
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Black
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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CarVision Mitsubishi Preowned - D.C.
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(215) 310-5556
3 mi. from 20453
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2017 Jaguar XF 35t Prestige Review
Beautiful car inside and outside. Handlle well.
by EdnaChan from Irmo, SC
November 4, 2018
5
This car drives a lot better than my last purchase. Met all my needs and more. Beautiful car. Really like the color of the exterior
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Used
$17,966 54,987 mi.

2017 Jaguar XF 35t Prestige

LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: AWD
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Global Auto Outlet
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(301) 859-4474
3.2 (35 reviews)
6 mi. from 20453
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2017 Jaguar XF 35t Prestige Review
What a Great Car!!! ABSOLUTELY LOVING IT!
by Bigfantx from El Paso, Texas
February 11, 2019
5
Let me start by saying that I absolutely love my Jag!!! I own a 2017 Jaguar XF 35T Premium. Hands down, this is the most enjoyable car that I have ever owned! I’ve bought a lot of vehicles in my time to include Mercedes, BMW, Lincoln, Maserati and Audi to name a few! I typically lease my vehicles for 3 years max and then get a new one. We purchased this car pre-owned as I thought to get away from leasing. No regrets whatsoever! I have not had a single problem nor even a single complaint with this car, it has been such a pleasure to own so far. It has such a nice look to it (mine is a black exterior with a black interior)... I constantly get compliments on it! The ride and power are just Superb on the 35T, not to mention the fuel economy is great with the amount of performance it delivers! Best seats in any car I’ve owned! These Jags have one of the best transmissions in the world! Same transmission used in many high end cars to include Audi, BMW, Aston Martin, Bentley, Alfa Romeo, Maserati and Rolls Royce to name a few. It shifts so solid, quick and flawless and has instant power when needed. I keep finding new touches on my Jag that so many manufacturers miss. If you’re considering one of these, the 2017’s are a great model year to buy. Believe me, I did my research and no regrets at all. I’m trying to think of any complaints I can point out but I really don’t have any. They just really made this one spot on! If you’re tired of the common BMW, Audi, Mercedes (yes they start to get old after awhile)... buy the Jaguar XF... the 35T is the way to go! I recommend this car so highly!
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Used
$21,966 41,719 mi.

2017 Jaguar XF 35t Premium

LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Global Auto Outlet
() -
(301) 859-4474
3.2 (35 reviews)
6 mi. from 20453
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2017 Jaguar XF 35t Premium Review
Love this car!
by Wendi from Miami, FL
December 28, 2018
5
This car is the prefect blend of luxury and performance. And looks as great as it drives. This is definitely the best car I’ve ever owned.
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Used
$43,999 72 mi.

2018 Jaguar XF 30t Prestige

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Select Auto Imports
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(202) 480-2875
4.9 (673 reviews)
6 mi. from 20453
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Select Auto Imports Review
Select Auto Imports in Alexandria Experience
by Lee M from Virginia Beach ,Virginia
November 6, 2018
5 5 5 5 5 4.9 (673 reviews)
I found that the shopping experience at Select Auto Imports was outstanding. I started with the Sales Manager Robert Samereie who worked with me to buy a 2014 BMW 650i Xdrive loaded convertible . Robert did an excellent job sending me comprehensive pictures of the car I was interested in and even added 20 + to the pictures on the website.IN addition we negotiated the terms over the phone before driving form VA Beach to Alexandria including best purchase price, trade in terms and an excellent 6 year financing rate. He also assured me that he would work with me on my trade in to match the best quote I received in VA Beach. When I went to Alexandria Robert was off for the evening and I dealt with Brian Villanueva as my Sales Consultant who took me on the test drive and explained the many differences between my past 2005 645CI BMW and the 2014 650 Idrive.. The final paperwork required the owner MR. M Najimohammad and Terri Norrent from the Finance department. They agreed to honor my trade in and the finance rate as well as the Discount agreed upon despite a difference between the Trade In estimate they made and my VA Beach best rate to close the deal on a very positive note. I have had a couple issues since bringing the car to VA Beach and they have quickly resolved them and will be sending me a check for the difference on my trade in versus financing and a second key that was not available when I picked up the car.All the people I dealt with were very professional and responded quickly to any issues that came up. Finally the owner Mr. M Hajimohammad was excellent at helping to close the order with both sides feeling good about the deal.
2018 Jaguar XF 30t Prestige Review
Best car I have ever owned
by Doc “out of the box” from Stamford, CT
January 6, 2019
5
This car has an engine that purrs. It makes commuting to work so much fun especially when driving in sport/dynamic mode. It is not only luxurious but functions just as well in bad weather. I am so glad I own it!
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Used
$30,605 41,324 mi.

2017 Jaguar XF S

Fair Price
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: RWD
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INFINITI of Suitland
() -
(240) 455-5324
4.6 (89 reviews)
7 mi. from 20453
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INFINITI of Suitland Review
Excellent Service!
by Ms. Byrd from Upper Marlboro, MD
December 6, 2018
5 5 5 5 5 4.6 (89 reviews)
I had my car serviced at Suitland Infiniti on November 27. I appreciated the excellent customer service and updates by my service advisor, Kenji Evasco! I was prepared to rent a car since the repair on my car was not going to be finished until the next day. However, I was delighted when I arrived and found out that a loaner car was available. Thank you Suitland Infiniti for your excellent customer service!
2017 Jaguar XF S Review
When it comes to Lexury Jaguar is the vehicle!
by JamesG from Houston TX
November 19, 2018
5
Great car, but even better value! I purchased a used 2017 Jaguar XF Premium with a lot of options and with only 20k miles. I'm a big guy, 6'3" and big-boned, with two younger children that require car seats. There is still some room behind me with the seat backed up all of the way. The features and smart key are a nice touch. I am used to a V-6 RWD vehicle, so it has taken some time getting used to the slower acceleration in normal or ECO mode. In Sport mode, the acceleration is good. I really like the looks of this car. It just stinks you have to go to the Sport or Limited model to get dark interiors, but I'll deal with it.
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Used
$52,995 286 mi.

2020 Jaguar XF Prestige

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Red
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Rosenthal Jaguar Land Rover Tysons Corner
() -
(888) 425-4057
4.6 (662 reviews)
10 mi. from 20453
Authorized Jaguar Dealer
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Rosenthal Jaguar Land Rover Tysons Corner Review
Now you know the rest of the story. Good day!
by Lilredjagsedan from DealerRater.com
November 6, 2018
5 5 5 5 5 4.6 (662 reviews)
A brief testimony of GOD's perfect plan; My wife and I were dating some 23 years ago and I bought her a little toy red jaguar sedan and said "someday baby". I had completely forgotten about it and she never brought it up again. I never knew that she kept the "little red jag sedan" all these years. On Dec 30th 2016 after finishing work in Tysons Corner and content to head home to begin the new year long weekend, the Spirit of the Lord had other plans and revealed right before I got on 495N that I should turn around and head to the nearest Jaguar dealer. Though I live in Glen Burnie, it became clear - Rosenthal Jaguar was where I was to go - Please note -Jaguar was not on my radar and neither was a car for my bride." I was looking at SUV's to replace my work vehicle. As I curiously exited my old PT Cruiser, wondering what I was doing there, I heard a voice, "Can I help you?" It was Reda Habati. I immediately sensed his caring heart and his true calling as well - not to sell me a car but to build a relationship that could potentially pass on to eternity. I knew I wasn't leaving without a car. I was at ease and overwhelmingly blessed. One ride one prayer in Jesus name one car - a red 2016 Jaguar sedan. Wow! There are several more testimonies of GOD's Hand in this but for now, I would share; Reda is a true gentleman, caring, respectful, courteous, filled with joy and clear with his intentions to work for us. Jonas, the detail specialist was such a joy and blessing as well. They completed every aspect of our test drive, the offer, the detailing and the delivery with utter professionalism and even still, felt like family to me. This was Divinely appointed and there is still much more of this marvelous story yet to unfold and to be told someday. For now let me close; My wife drove the XF home and was so filled with joy at it's ride and acceleration and comfort but most of all she can't stop talking about the color of her new "red" Jaguar sedan. All glory to GOD and may HE prefer your journey that you would experience even more joy, if possible, than I had working with Reda Jonas Ogan (GM) and Tyler (Finance) at Rosenthal Jaguar in Vienna VA. Blessings in Jesus name. Love you all!
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Used
$49,468 5,225 mi.

2020 Jaguar XF 25t Premium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Rosenthal Jaguar Land Rover Tysons Corner
() -
(888) 425-4057
4.6 (662 reviews)
10 mi. from 20453
Authorized Jaguar Dealer
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Rosenthal Jaguar Land Rover Tysons Corner Review
FANTASTIC purchase experience Rosenthal Land Rover
by Ghm777 from DealerRater.com
November 5, 2018
5 5 5 5 5 4.6 (662 reviews)
I was referred to Gavin Kassiri at Rosenthal Land Rover (Vienna, VA) by a close friend and I could not possibly have had a better experience. Gavin is extremely knowledgeable about all aspects of the various Land Rover/Range Rover models and really helped me figure out which one was the best fit for me and my family. The model and color package that I decided on was quite difficult to find and instead of ordering it and taking 3mo, Gavin was able to find the exact one I was looking for in North Carolina and brought it up to Northern Virginia in just a couple days. Absolutely zero pressure throughout the entire process and as far as I could tell, his only motivation was to help me find exactly what I was looking for. I will be buying many more cars from him in the future and definitely be referring friends and family to Gavin (703-967-5870) if they are considering an SUV because I know they will be VERY well taken care of.
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Used
$49,228 24,582 mi.

2019 Jaguar XF 30t Portfolio Limited Edition

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Rosenthal Jaguar Land Rover Tysons Corner
() -
(888) 425-4057
4.6 (662 reviews)
10 mi. from 20453
Authorized Jaguar Dealer
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Rosenthal Jaguar Land Rover Tysons Corner Review
Outstanding Dealer
by Jim from DealerRater.com
November 5, 2018
5 5 5 5 5 4.6 (662 reviews)
I leased a 2016 F-Type S. They were very straightforward and helpful, treated my wife and I extremely well, and stuck to the deal agreed to on the phone, even though they later realized that the MD tax laws jacked up the amount being leased a bit, I fully expected to get to the finance guy (who was really personable, and great to deal with btw), and find the agreed upon amount down or monthly payment would have changed. Nope, he politely asked if I wanted the wheel/tire insurance for my 20" carbon fiber wheels (which I am now reconsidering), and that was it. JD (our salesman) was awesome, couldn't ask for a more informative and helpful guy. He really put everything together for me by text and email so that the time spent at the dealer was minimal. He also worked to get the car prepped the same day when the wife got excited and asked to pick the car up immediately. Just can't say enough good things about the dealership in general, and JD in particular. We drove an hour to work with them, even though we had another dealer just 6 miles away. I fully intend to go back to them in three years, perhaps for an SVR. :)
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Used
$42,498 11,968 mi.

2019 Jaguar XF 30t Prestige

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Rosenthal Jaguar Land Rover Tysons Corner
() -
(888) 425-4057
4.6 (662 reviews)
10 mi. from 20453
Authorized Jaguar Dealer
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Rosenthal Jaguar Land Rover Tysons Corner Review
Amazing Deal and Customer Service
by MarkDozier from DealerRater.com
November 5, 2018
5 5 5 5 5 4.6 (662 reviews)
On Monday night, my wife and I saw a Range Rover Sport on the Rosenthal website. I called and talked to Reda Habati and set up an appointment for 1100 today, Tuesday, 9/20/2016 to put down a deposit. We took the SUV for a test drive and I fell in love with it. My intent was to return to the dealership on Monday, 9/26 when my wife was able to accompany me. Reda set it up where my wife submitted her credit application on line from her office. By 1:00 pm, Tyler Tart, the Business Manager had crafted an incredible deal. The dealership did a fantastic job prepping the SUV and I was on the road by 2:30. Amazing experience! Reda and Tyler are two of the most professional and accommodating individuals I have ever worked with while purchasing a car. There was no pressure, just a laser focus to complete the deal. Go to Rosenthal, ask for Reda and you won't be disappointed!
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Used
$13,396 56,902 mi.

2011 Jaguar XF

Great Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Brown
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: RWD
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Jaguar Land Rover Bethesda
() -
(888) 851-1138
3.9 (84 reviews)
12 mi. from 20453
Authorized Jaguar Dealer
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Jaguar Land Rover Bethesda Review
Great Experience Overall
by Matthew W Stewart from Aberdeen, MD
November 6, 2018
5 5 5 5 5 3.9 (84 reviews)
Lou Rodophele is a rock star! This review would have been much lower if Lou had not stepped in and made sure ALL my questions were answered and everything promised was delivered. Thank you Lou and Land Rover & Jaguar of Bethesda!
2011 Jaguar XF Review
8K - 76k 1 issue was coolant leak, dealer fix
by Guitar Ed from Nashua, NH
April 26, 2019
5
The car is fairly large, all leather interior, cleans up from dog prints and hair very easily. Handles beyond expectation with little body roll, just short of being agile.
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Used
$12,000 39,890 mi.

2011 Jaguar XF Base

  • Ext. Color: White
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: Unknown
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Derwin (Private Seller)
14 mi. from 20453
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2011 Jaguar XF Base Review
Eye catcher
by Backcracker from Geneva, IL
February 11, 2019
4
Beautiful car but paint is susceptible to superficial scratches and rear end loses traction very easily taking away from her 510 Hp. Otherwise, has a sophisticated growl to the engine and handles extremely well, just not in snow
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Used
$47,598 2,732 mi.

2020 Jaguar XF 25t Premium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Gray
  • Int. Color: Gray
  • Transmission: Automatic
  • Drivetrain: AWD
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Jaguar Land Rover Chantilly
() -
(888) 827-0699
4.4 (170 reviews)
21 mi. from 20453
Authorized Jaguar Dealer
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Jaguar Land Rover Chantilly Review
Trusting long distance
by BK from DealerRater.com
December 3, 2018
5 5 5 5 5 4.4 (170 reviews)
I recently purchased a 2018 Land Rover Discovery from KZ. I found the car over the internet because I knew exactly what I wanted, and JLR of Chantilly had it in stock. Lucky me! All I had to do was make the deal over the telephone, and hope that when I showed up everything was as I expected. Some may be very comfortable with that idea, but I was not. Making a major purchase like this over the phone was somewhat scary. I do not normally write reviews like this, but this experience was so enjoyable that I'm making an exception. From start to finish, KZ took excellent care of me. He walked me through the car specifications to double and triple check it met my needs. In addition to getting exactly the car I wanted - KZ helped me get the windows tinted and wheels painted before I ever saw the vehicle. I flew into VA, made my way to the dealership and met KZ for the first time, and was gone within hours with a car that I love at the best price nationwide. I also just received the first follow up call from him, ensuring everything is going well. Thanks KZ for all your help and patience! I still love the car! BK
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Used
$46,798 4,380 mi.

2020 Jaguar XF 25t Premium

Good Deal
LOCAL HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: Silver
  • Int. Color: Beige
  • Transmission: Automatic
  • Drivetrain: AWD
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Jaguar Land Rover Chantilly
() -
(888) 827-0699
4.4 (170 reviews)
21 mi. from 20453
Authorized Jaguar Dealer
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Jaguar Land Rover Chantilly Review
Exceptional Professional Displayed.
by Sally from DealerRater.com
November 6, 2018
5 5 5 5 5 4.4 (170 reviews)
This is my second Jaguar from Jaguar of Chantilly. Sean was my salesman for the first and also for the second one. Sean always give 100% to ensure completion of the sale. He has exceptional communication skills. He is very composed, not easily excited under stress or pressure. Sean can always be depended on to "Get The Job Done". Sean is very focused and performs his duties as a salesman in an exceptional manner. Sean takes pride in his job and always has a positive approach. I highly recommend Jaguar of Chantilly and Sean. Caroline in Services and Mr. Alvira, Finance Manager is exceptional as well. In fact, everyone that I had contact with was very professional and exceptionally nice,. Try this dealership, I know you will love it.
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Used
$15,799 48,854 mi.

2013 Jaguar XF SC

Great Deal
  • Ext. Color: Blue
  • Int. Color: Other
  • Transmission: Automatic
  • Drivetrain: AWD
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Per4mance Auto
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(888) 834-6698
3 (6 reviews)
24 mi. from 20453
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Per4mance Auto Review
Looking for a good used car
by Don, Engineer Veternan from Columbia, MD
December 3, 2018
5 5 5 5 5 3 (6 reviews)
I totaled my 2004 GMC when the brake lines broke and we were left without a car. When we were on our way to Ft. Meade in our rented car we passed Per4mance Auto which I had done every day when I was stationed there. This time I noticed a GMC Yukon and we stopped to look at it. We met and talked to Terry Lancaster who told us it was sold but he showed us the other cars on the lot. None fit our needs so he had several more brought in. Some were interesting but were out of our price range or needed expensive repairs. When our lease ran out he sent a car to pick us up and take us home. He knew what we wanted by this time and went to the auctions to find THE car which he did-a low mileage, 2007, top of the line Chevrolet Tahoe with all the bells and whistles. He hit a home run with this one, it was in our price range and had every thing we wanted. They promised that they would finance any sale regardless credit. His finance guru spent a great deal of time checking for the best deal but no regular lender would finance the sale. After some soul searching and partial funds from me they financed the sale in house. The sale price included inspection, taxes, license, title, a warranty, and written in-house warranty on repairs for 30 days and six months on tires. If you tried to buy a car recently negotiation results in the salesman going to the manager for costs or the price and other costs for approval, for every offer. Chances are that all the taxes, inspection, and title will be extra. If you want a dealer that will treat you like their most important customer and spend the time to get you the right car, give Per4mance Auto a try, you will be gad you did. I Am.
2013 Jaguar XF SC Review
80k miles and going strong
by ranjith from Ashburn
December 16, 2018
4
I purchased my cpo 13 xf 2.0 when it had 3k miles on it for 40k$ in 2013. Since it has best bumper to bumper protection at no cost for 6yrs/100k miles. Pros: always feel safe and fun to drive. Its a jaguar Cons: turbo went out at 40k miles and jag replaced it for free of cost no deducts. Waterpump around 60k replaced by jag free of cost. Apart from these two just the oil changes now and then. Usual oil changes cost 250$ at delearship and some services cost around 700 once a year. The brake rotors and pads job at the dealer gave me qoute of close to 2400$ . I got the different parts from outside and replaced for around 700$ . So in 80k miles i had to replace brakes twice and regular oil changes. I recommend having warranty on this vehicle.
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Used
$30,990 27,773 mi.

2019 Jaguar XF 25t Premium

Good Deal
ONLINE HOME DELIVERY
VIRTUAL APPOINTMENTS
  • Ext. Color: White
  • Int. Color: Black
  • Transmission: Automatic
  • Drivetrain: RWD
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Carvana-Touchless Delivery To Your Home
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(202) 360-4093
4.3 (2927 reviews)
Online seller
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Home Delivery

Vehicle available to be shipped to your home. Contact the dealership for details.

Carvana-Touchless Delivery To Your Home Review
BEST car buying experience EVER!!!!
by kat300 from DealerRater.com
December 3, 2018
5 5 5 5 5 4.3 (2927 reviews)
My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.
* Title, other fees, and incentives are not included in this calculation, which is an estimate only. Monthly payment estimates are for illustrative purposes only and do not represent a financing offer from the seller. Other taxes may apply.
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