From the moment we pulled into the lot we were very well taken care of . Mrs Hayhurst took care of all our needs and found us a car within the hour. She has since checked in with us weekly ! She is excellent! Everyone in the dealership were extremely helpful.
Diana our sales person was wonderful. She has stayed on top of everything. I told her what I was wanting color, mileage and price range and she found exactly what I was wanting and had it shipped to the dealership. We did everything over the phone and by text with our trade-ins and she offered free delivery. We are also being offered a free detailing of our vehicle. Best customer service I have received at any dealership. Look forward to buying from them again. Ask for Diana when purchasing your new or used Land Rover.
This is our 2nd purchase with Steven Reese and the sales team and they continue to earn our business. Their patience and commitment to the customer both during and after the sale make for a pleasurable and rewarding buying experience.
Had bought a GLK previously from this dealership and wanted to find a larger model of a Mercedes to trade for. We ended up reading and buying 2 Mercedes. The GLE is AWESOME and a great vehicle. We also bought a GLC Sport, which I dearly love. However, on the third day I started hearing a knock. Astorg came after the vehicle and left us another to use. It seems the Sport model has soft tires and knocks in cold weather. The Mercedes manager said that he understood why I was upset and bought four new all season tires at their expense. They went out of their way for us to buy both vehicles as well as correct a problem. I would definitely buy from them again and highly recommend them. Great dealership!
Gerry Flynn and whole Astorg team great to work with
by C K Martin from DealerRater.com
November 8, 2018
Never really bought a car ???sight unseen??? before, but Gerry Flynn and Tyler Astorg made this a great experience. Always prompt with replies and did exactly what they said they would. Buying a car is usually not a pleasant experience...something like going to a real expensive dentist...but Gerry made this a very pleasant experience. The folks that delivered the car were also great. Car itself was perfect and exactly like what was advertised.
I found a car I was interested in on "carguru.com" I called the dealership and found they still had the vehicle. I was invited to come test drive the car.
Upon arrival, I was greeted by two sales staff and both were busy with customers, I was introduced to Scott Fields who was free to speak with me. Scott was very friendly and attentive. My test drive went well and I decided to buy the vehicle. I did not feel pressured to purchase. Scott and the Sales Manager worked very hard to obtain the lowest interest rate for my financing.
I would highly recommend this dealership.
Second purchase from Steven Reese, by far the best customer service and he made sure we were taken care of. I would recommend him to anyone buying a car. He went over all the features of our new vehicle and made sure we were comfortable with everything.
Just purchased a CPO vehicle from Astorg, and it was a great experience. I highly recommend Steven Reese, and the whole team from the sales manager to the finance manager were great to deal with. A quick, seemless process. Love my new used car from Astorg!
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