Traveled to Canton from Cleveland due to excellent price on VW Passatt demo. Deal was as advertised. No bait and switch. James was sales person and he was excellent. All in all a good car buying experience. We ended up closing deal 45 minutes after regular closing time due to me getting stuck in traffic.
A Really Cherry Car
by Jag Lady from Riverside, California
June 6, 2017
I was looking for a red 2008 Jaguar S-Type. I had owned a 2005 S-Type until a teen driving with his lights off on a dark and stormy night rear-ended me. I then got a Jaguar XJ8 which was okay. However, it was time for something new ("new" to me) and wanted to return to the S-Type for the handling, styling and comfort. While this car had more mile than I wanted, it had never been so much as bumped (hard to find in So. California) and had maintenance records showing that all schedule maintenance had been dealer performed and always on time. Additionally, the car came with brand new Continental tires (which I have always kept on my Jags). The transmission had been rebuilt and the break lines had been flushed each time the breaks had been changed. My mechanic even noticed that the dust plate behind the breaks was shiny like new. The prior owner (it was a one-owner vehicle) had really cared for this car and I got a great price on it. While I would have liked less miles on the car, the care given it helped me overcome my concerns. I love the color, I love the ride, and, most of all, I love the way it looks like a jag should look!
I have purchased 2 vehicles from Kempthorn in Canton Ohio and I have always purchased the service package with my new vehicles. Unfortunately, I cannot seem to make a scheduled appointment to have the regular service performed. 2 weeks out for a regular service is absolutely absurd! And that is not a morning appointment I requested. I am only told that there is "Nothing available". My previous vehicles with a different brand and dealer have always been able to get me in with out an appointment with their "Quick Lane". Its a shame (or sham) I cannot get my recommended service done at a dealer that has a quick lane but all appointments are blocked out! Looks like I will have to make a change again away from VW. The only reason for the 3 stars would be for the sales. My salesman took the time with each of my purchases and when I picked up my cars, we went through a very in depth review of the vehicle. Too bad I cannot get it serviced
My dream car I have wanted for years!
by TMullane from Waukesha, WI
December 5, 2018
I have been looking to buy this car for years. I was fortunate enough to find one that fit my price range and was able to get it. I have only had it for a day, but it exceeds all of my expectations!
Easy and friendly buying process. Cooperative negotiation.
by Wahoo123 from DealerRater.com
November 6, 2018
Everyone we worked with during the process was very accommodating and friendly. Negotiating the trade and new car price was fair and we worked together to come up with the best deal. I did not feel like anyone was trying to "beat" me or "win" like you experience at many car dealers. Thanks.
Very nice car
by Tony from Monticello Florida
January 18, 2019
This vehicle is a all around car, if you are looking for a great looking car, sporty, stylish,great for traveling ,very dependable and one that holds it’s value. Then this is the car for you as well as spacious!
Courteous and respectful treatment by everyone we met with.
by Mingo74 from DealerRater.com
November 1, 2018
The whole process of leasing our fifth auto from Kempthorn was very competent. Each step in the process was thoroughly explained was virtually seamless. I highly recommended Kempthorn Motors to anyone considering leasing or purchasing.
Extremely excited to drive this everyday !
by Npersad from Charlotte
December 13, 2018
All the bells! All the whistles! HP is amazing!
Extremely elegant and technical. I’m having a lot of fun with the portfolio XE. Scheduled maintenance is free for 60 miles. I love it!
I came in and the salesperson was very attentive. Even though I felt I may not qualify he still too the time out to answer my questions and steered me in the right direction. I would recommend any on who's just looking or ready to purchase to come in and get quality and excellent service. Thanks for all of your assistance. Very welcoming :)!!
I worked with Jan from Carvana- she was able to explain to me the process, make sure I was comfortable with where it was at, was able to be reached and kept communication open. The pick up process went smoothly and I was able to sell my car without any glitches.
love this car
by kris23 from cpe coral, fl
January 17, 2019
Very comfortable ride, great gas mileage, sporty looking SUV, Plenty of room in back seat for my grandson, and love the panoramic roof very realible
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