Just purchased Range Rover from Dan. Purchased this vehicle sight unseen. Dan sent very accurate close-up pictures of the Rover. After agreeing on a price, Dan arranged covered transport and rig sent to our front door. I had a couple of small issues after the sale and they were very quick to resolve them. It was a very smooth and seamless transaction. Great customer service!!!! We will be doing business with Grand Prix Motors again.
Thank You for a great experience!!!
I really recommend this dealer to my friend, I think they keep very good contacts with customers, and they treat customers as friends. When I have questions about the cars, the dealer helped me and answered me my questions.
Jeremy responded to my application within 30 min. He made the process smooth and quick. Went in after work, test drove the jeep and bought it the same day. It was a very nice experience. He is helpful, patient, knowledgeable and had me laughing. Would recommend to anyone.
This 5 stars in for one employee in particular. Tim Gardner in the service dept. My little story... I had recently purchased my vehicle on April 1 & had to return it on April 4th due to the speakers, window and a little idle. It was now 4/16/2018 and my car was still not finished because the speakers were missing a part that need to come from Korea, they told me my car would be finished no later than Monday and that was a promise...So long story short everyone I spoke with said they would call me back and help me figure this out and no one did, they called with the same info about waiting for a part but no new news. Thankfully I called in 4/17/18 to check on my vehicle on when the part will be in and Tim (which was my first time speaking with i'm through these couple of weeks.) and he said the part was scheduled to arrive on 4/24/18 I was furious. Here I am driving loaner cars and not even able to enjoy my new car for a whole month. He listened to me and quickly went into action and said I am going to help you, we are going to fix this. Literally in 2 hours he called back said that they can get my car to a certain place and they can do it if I agree and also offered me a couple of other things and said I will get your car to you by today or tomorrow after he explained this to a manager. All in two hours! and I couldn't get a straight answer for two weeks! Tim called me when it left car max and when it came back and tested the stereo for me himself! He completely turned my whole experience back to a positive one again and now I am truly happy he went above and beyond and keep his word! He was very kind and put actions to his words! He is definitely the highlight of my week! now I can drive my new car thanks to TIM Gardner.! Thank you TIM! You don't know how happy we are!
Just bought my Audi Q5 from here and I loved the service from the whole team. Sales people not pushy at all, no pressure atmosphere and clean car at fair price. Gave us a great value for our Acura. Finally, they got us a better rate than our bank could! Highly recommend great people.
When shopping for a used car I decide to change up my strategy and shop for a vehicle based on dealership reviews, and I'm so glad I did. We purchased a 2012 BMW X5 from D&C in early May, and after a few days noticed it was leaking oil...no big deal (or so we thought) but decided to call the dealership (not expecting much as it wasnt under warranty). Long story short, it ended up needing a very costly repair. Not only did D&C give us a luxury loaner for the month and fix our issue (for free) they also went above and beyond while inside our engine, preventing further issues in the future.
I knew they had a good reputation going into the buying process, now I understand why....WOW!
They have earned our business, and our recommendation.
Thank you D&C!!
I was completely impressed by Seth (sales consultant) and Jonathan (finance manager) during our car buying experience at RTGT!! We're from the Spokane area and were a little leary about purchasing from a distance, but Seth and the team made the whole experience so smooth! Seth even went out of his way to pick us up and bring us to RTGT. They were easy to work with, talk to, and they really rolled out the red carpet for us (we purchased a pre-owned SUV).
Our best ever vehicle purchasing experience, no contest!!
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