I purchased a NEW Promaster City Van with the help of salesman Scott Robertson and had an outstanding experience all the way around. Very friendly, professional staff. Vans are mostly sold on the used car lot and you will find Scott there. The City van has been trouble free so far (1,000 miles 2 months) and gets better than advertised mileage. I am 70 years old, this is my 46th vehicle purchase and my first automatic transmission, first Chrysler vehicle. So far, so good! Nice dealership. Larry Robinson--Whitmore Lake MI
At first I was really satisfied with the sale and my dealer. I have a had a couple of issues and called Doug to help me with them. Both times he has told me he would look more into the issue and get back with me. Both times he???s never called back to follow up or even tell me that he wasn???t able to fix the issues. No word at all.
Answered all my questions that I ask the management was great Finance was fast I got in and out in a timely manner the salesman and the management team were very knowledgeable I can't wait to go back and get another car
I would strongly recommend working with Darius Edwards at Suburban Chrysler Dodge Jeep in Ann Arbor, MI. We recently worked together and leased a 2019 Jeep Grand Cherokee Overland. Darius was honest, respectful of our time and truly a joy to work with - an exceptional representative of the Suburban Group! Buying a new vehicle can be stressful; however Darius made the experience simple and enjoyable. He did not hesitate to find the color and options we were looking for and did not push us to 'buy what was on the lot'. Darius also gave us time to think through the purchase, did not constantly hound us with phone calls and emails. Through it all, i would totally recommending working together with Darius Edwards and Suburban Chrysler Jeep in Ann Arbor!
My experience with Daruis Edwards was wonderful. He was very patiant, kind, friendly, understanding and respectful guy. He has a great deal of knowledge about any vehicle on the lot. He answered all questions and took the fear out of buying a new vehicle. I trust him and would most definitely recommend him to friends and family.
The people here are so nice and will do everything to help you find the car that works for you and in your price range. As a first time car buyer I had an amazing experience getting a car. I was looking at originally at a Jeep Compass and ended up getting a Nissan Rogue. I am much more happy with this choice gas millage wise then the compass. Thanks so much for Thomas Altheide for going to bat for me to get me this car!
I leased my dream car car from Sergei Khan of LaFontaine, and he was FANTASTIC to work with! He gave me the best deal I could find, and there were absolutely NO pushy sales tactics. I will be buying/leasing my future Jeeps from LaFontaine and Sergei, and I highly recommend him to anybody seriously considering purchasing a new car!
I purchased a pre-owned 2016 Camaro from Brighton Chrysler Dodge Jeep Ram on 11/29/18. I worked with Bryan Skulley and am incredibly happy with my decision. The entire sales process was easy and Bryan was very knowledgeable without putting any pressure on me to make a quick decision. I'm very happy with my experience and would recommend "Skulley" by name to anyone looking for a great deal on pre-owned vehicles.
I had told Nick, over the phone, that I /N want to spend 4 hours at the dealership. So, I was pleased that he had done his homework, and had most of it ready when we arrived. He helped us with the paperwork, and multi-tasked while we took the car for a test drive. We were happy with the deal on our trade-in. We settled on an overall price, and he is organized enough to get us through the process. He explained the new vehicle to us, and welcomed questions...??????...including future questions. A pleasant experience. (He still looks too young to be that good! lol)
I walked in with a very skeptical point of view, but then I met Gracie Tracey. She was absolutely wonderful to work with!!! She was professional, understanding, and personable. I leased a new Jeep Grand Cherokee without feeling any pressure! So happy!!! Thank you to Gracie and the staff at Brighton Chrysler Jeep!
From the time I entered the dealership, I felt very comfortable. The salesperson was very friendly and had no problem bringing multiple vehicles up for me to look at. I actually ended up buying a different vehicle than what I came to look at. Their price was very competitive and even the interest rate they got me beat out my military banks. Overall, I will definitely recommend and be using them for future business.
I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. After three hours i walked out with a 2018 dodge charger. This is the fifth car my family has bought from Dick Scott and we will be back when we need a new.
Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.
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