Forest Lake Chrysler has far and away the best dealership I have been to. From the moment we walked it they moved with urgency and purpose. As busy parents with two kids we did not have much time. They quickly identified a car that matched our needs and even did a dealer trade to get us the exact options within one day. I could not have asked for any more from them.
Purchased a 2019 Pacifica. The sales person Aaron and finance manager Ryan were fantastic. They are both extremely customer focused and did not use any pressure tactics. Always have had great service from this dealership
They gave me better options and a better deal on my trade-in than the lot down the road. They were nice a friendly and easy to talk with, not pressure really.
by Sdenomy from Ontario, Canada
January 9, 2019
I’m very happy with my 2019 Cherokee. I was able to get a fully loaded model with all the features. The only feature I don’t care for are the parking sensors. I feel that they are not very useful when parking and the beeping is too loud.
Was good walk in got to test drive car I was interested in Brett helped us out with that liked the car and service I was getting one slip up with the financial part warranty issue got that corrected all good now
Love my new Jeep
by Terri P from Burlington WI
January 8, 2019
So far so good. Great value for a fully loaded car. The staff at Miller Motors is the best. They are professionals and they make you feel like family.
I had my car in for an oil change and ended up with a significant oil leak. Had to take it back to get the problem corrected. The drain plug hadn't been tightened. Seems like such a basic thing to overlook. Not impressed! Update: I was contacted by the service manager, very concerned about my bad experience, and wanting to make it right. He offered me two free oil changes, which I accepted. To be honest, I have been to this dealer many times and my previous experience has been good. So, I have updated the overall rating from 2 stars to 4 stars.
Jeeps are very good vehicle
by Frankie from Fort Payne Al
January 7, 2019
So far love my Jeep only had for few days .i like the color and the inside it’s just the right size .Love my jeep
Our salesman, "Country", was stellar. He didn't pressure us while answering all our questions and locating the perfect truck for us. It was a blessing to walk in on Black Friday and get such unexpected quality customer service.
Very Professional. Willing to work WITH their customers. I knew exactly what I wanted and I tried dealing with several other dealers with less satisfaction and success. I will go back to Luther Brookdale.
I had a good experience. The buying process was nice and easy. Very friendly and informative on the vehicle. The whole staff was outgoing and made the experience very good. Thank you
by EnkyJeff from FITCHBURG
January 13, 2019
Everything I wanted in one. Jeep Cherokee limited edition 2019........big screen towing group super full sunroof. Heated leather seats navigator....I love this car Atcthe time that everyone stay home from snow we had fun out .....
I had a great experience purchasing my new truck. Great price and great rebates allowed me to buy the truck I have always wanted! I worked with Jayne, she was awesome, no pressure and a straight shooter. Jayne and Don got me the best price so I could drive away smiling! Thank you for your amazing service, loving that new truck smell!! Craig Benson
Great driving car with lots of room for hauling
by jeepfan from Cathedral Cty
January 13, 2019
I wanted a car that I can use to haul things since I'm always buying at garage and estate sales. Also one that is very comfortable for carrying up to 4 passengers around town. This vehicle is perfect for both.
We came in for a used Chevy and left with a new Jeep
by Steve from DealerRater.com
November 7, 2018
I admit, we were picky. We came in set on purchasing a used Chevy and test drove several options, but none felt quite right. Jayne was patient, accommodating, and helpful while we remained undecided. Eventually, we decided to give a Jeep a test drive. The moment we sat in the 2019 Cherokee limited edition, we looked at each other and knew: ???This was the one.??? Thank you, Jayne!
New 2019 Jeep Cherokee Limited is Awesome!
by Ken - Happy Jeep Cherokee Buyer from Princeton Junction
January 13, 2019
The Jeep Cherokee Limited is a big improvement from our 2016 Jeep Cherokee Limited closer to our quality with our other 2016 Jeep Cherokee Overland - AMAZING
Everything was so easy and we thank Jayne for her expertise.
by Grannykay from DealerRater.com
November 3, 2018
I would definately reccomend John Hirsch for buying a new car. Ask for Jayne. As everybody else we came in contact with, she was so friendly and definately knows her business. We bought a 2019 Chevy Trax and absolutely love it.
by DPat from Worcester MA
January 6, 2019
Second Cherokee I’ve gotten in a row. Safe secure and stylish! V4 gets good mileage room for tall drivers and passengers too. Truck space decent size.
Because of personal circumstances I was unable to physically travel to the dealership. They were reasonably priced, professional and very accomodating. I look forward to meeting Betsy in person when I'm in the Hudson area.
I saw my dream vehicle parked out front in the lot and I had to check it out.. I got a very fair deal on my trade-in. I would most definitely purchase another vehicle at Hudson Chrysler Jeep Dodge Ram.. Joe and Mackenzie made my purchasing experience very smooth..
Found a jeep grand cherokee online. Spoke with Betsy and went down to see her within 30 minutes of phone conversation. Upon my arrival Betsy had the car pulled up so my time was time was not wasted. Entire process from the time I saw the vehicle to purchase was about an hour and a half. Betsy was fabulous. Zach did a great job without high pressure tactics to get me to purchase extended warranties, etc... I would go back again!
I put in an order for a 2018 Toyota Highlander without AWD. It had all the other features I wanted, especially the color and trailer hitch. I thought I could live without AWD. After a few days I called back to cancel and get a refund of my deposit. The salesperson asked why and I told him the car did not have AWD and I decided not to buy because of that. He said ok and forwarded my call to the person who would refund my deposit. I got the refund in 3 days.
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