It was great experience, very nice and friendly staff ,long process but it was OK they were very patient I got a,car I test drove it it was very nice my sales Representative was very attentive and pleasant
Northland Chrysler Dodge Jeep Ram turned out to offer me the best price on a 2013 Dodge Dart in the Metro Detroit area. I compared out the door prices on fully loaded 2013 Dodge Darts. I thought that they would be close in price. Altogether, I contacted 7 Dealerships. One gave me a better out the door price than Northland. When I went to that dealership for a test drive (love the car), I found out the out the door price wasn't really the out the door price. Bottom Line: If you want to save a few bucks, Check out Northland. This 5 star dealership has been around a long time and will give you an excellent buying experience.
I haven't bought a vehicle in many years and, frankly, I dreaded the process. I walked into the dealership a bit distrustful and concerned I might be taken advantage of. I met Anthony and was immediately at ease. He was personable, knowledgeable, patient and transparent about pricing. He thoroughly answered all of my questions and I never felt pressured to make a decision. I purchased a beautiful Jeep Wrangler and I couldn't be happier! I enthusiastically recommend Anthony to anyone shopping for a vehicle.
Kristine is great. This is the 5th vehicle i have purchased with her being the sales rep. She is extremely diligent, she exceeds your expectations and finds the perfect vehicle to match you!!!!!!!!!!!!!!!!
Pete makes the process painless and extremely quick
by Resho from DealerRater.com
December 3, 2018
Thanks for putting me into my new 2019 Jeep Cherokee trail hawk. I will never go to anyone else except for Pete. he was attentive to all my needs and also made sure I???d be happy with the vehicle I chose. He doesn???t pressure you and he is very honest. Thank you for such an excellent experience, Pete. I appreciate you!
Donovan was very helpful and professional. As a first time leaser, he guided me through the process and was very diligent and patient with me. He answered all my questions and I felt very well cared for and that he had my interests in mind. Marty was also very helpful and the two of them made this process as stress free as possible and went the extra mile for me.
Bay sold a car to my daughter and she completely fell in love with it, so i gave her try. It was the best thing i could do!!!!!! She was amazing with keeping me up with the process and helping with my car specifics, I???m so glad i went to her, i will be back when this is over. Thkx bay
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
I went into Shuman Chrysler not knowing if we could make a deal or not, but thankfully we did. Tim Dalsasso was very helpful, he was patient as I asked the same questions over and over. It is one thing to read a lot and know technically know the trims and differences. It is another experiencing them. I can't say enough good things about Tim. They are not high pressure sales reps, they are non-commissioned sales reps that are really there to help. For me, I was buying a Pacifica the last day of the month in November. Trying to buy a car on the last day month sales could normally make a sales rep bring on a lot of pressure to meet a quota, especially in the last months of the year. But Tim could have not been any more laid back, patient, and informative. It was also nice having a nice chat with Chris Brough, the general sales manager and Allen Myers, another sales rep. I will definitely recommend friends, co-workers, and family members to buy from Tim. I appreciate the culture at Shuman Chrysler and I will be back in the future.
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