I haven't bought a vehicle in many years and, frankly, I dreaded the process. I walked into the dealership a bit distrustful and concerned I might be taken advantage of. I met Anthony and was immediately at ease. He was personable, knowledgeable, patient and transparent about pricing. He thoroughly answered all of my questions and I never felt pressured to make a decision. I purchased a beautiful Jeep Wrangler and I couldn't be happier! I enthusiastically recommend Anthony to anyone shopping for a vehicle.
Robert Heppler has help me with getting a new truck for 6 -8 years real good at what he does dealership is very nice and clean people are nice and friendly When looking for new or used will keep going back to see Robert THANKS AGAIN
Mark Herren has been my salesman for years. He is very easy to deal with. He explains everything in detail. With 3000 down he got us a lease payment of 124 per month!! Thanks Martk!! Keep up the great work. Makes it worth the drive.
From the moment I contacted this dealership, Allen was especially attentive and was very thorough every step of the way. He gave me his undivided attention and explained every scenario before I purchased. Very transparent transaction. Went through all the features of the car and was very knowledgeable.
I went into Shuman Chrysler not knowing if we could make a deal or not, but thankfully we did. Tim Dalsasso was very helpful, he was patient as I asked the same questions over and over. It is one thing to read a lot and know technically know the trims and differences. It is another experiencing them. I can't say enough good things about Tim. They are not high pressure sales reps, they are non-commissioned sales reps that are really there to help. For me, I was buying a Pacifica the last day of the month in November. Trying to buy a car on the last day month sales could normally make a sales rep bring on a lot of pressure to meet a quota, especially in the last months of the year. But Tim could have not been any more laid back, patient, and informative. It was also nice having a nice chat with Chris Brough, the general sales manager and Allen Myers, another sales rep. I will definitely recommend friends, co-workers, and family members to buy from Tim. I appreciate the culture at Shuman Chrysler and I will be back in the future.
Chris Graham was great in the service department. I brought my Jeep in and he got to the repair promptly and with a smile. My car was repaired within a few hours after tests were run. I came back in and out, simple and easy.
Jim Schebil (President) was very accomodating and never wavered from original agreement. Our salesman Tom Gackle helped us with ordering and providing a smooth buying experience. We were treated extremely well and I would urge anyone to check with this dealership before signing on the dotted line elsewhere.
We traded in two of our vehicles for one of their used cars. I did most of the deal through emails and phone calls which were always promptly returned. They saved me some money and made it so easy to work with me when it came to the things that were important to me in a vehicle. Literally all we had to do was come in and sign the paperwork and drive off! I highly recommend this no-pressure, easy to work with dealership.
I have been checking several dealers for a nice used car. Some dealers seemed interested, others didn't care less. However, I discovered that Fox Hills was back in business and I had great experiences with them in the past (to the tune of 6 cars). Well, I'm glad I'm back. They treated me very professionally. Ryan Edwards (Used Cars) let me check several and even took a few on test drives. And when it came time to close the deal, it was simple and easy. No pushy sales approach. They explained the facts and options available and I was free to choose. I'm glad I'm back and when my next lease is up (end of 2017), I know where I am going to go back to. Thanks guys for the great used car!
I broght in my 2015 200 for repair and then i decided to buy a new car. They had no problem helping me even with my car in their shop up on a hoist. After three hours i walked out with a 2018 dodge charger. This is the fifth car my family has bought from Dick Scott and we will be back when we need a new.
Ayhem is the first car salesman I have ever trusted, he is straightforward and transparent. He is focused on customer satisfaction! Unfortunately, his support team let him down.
I would have give them a five star because of him, but I spent 5 hours at the dealership to buy a car. Very annoying to be waiting for so long... I had to wait until 930 PM on a Monday to get in the finance office to sign a contract and then I felt rushed as they where trying to go home. They should had offered to see me the next day, I actually offer that and was rejected... and I thought this was a por decision from leadership, but that's what you get when you focused on sales and not in customers... overall I didn't get that great of an experience while getting a new car!
I love this car lot and I would definitely recommend to any one looking for a vehicle I love there customer service and there really direct
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