New and Used 2020 Jeep Cherokee for Sale in New Castle, DE

I was very hesitant when it came time to turn in my 2015 Jeep Wrangler Willy's Wheeler. My Lease was up and I had to make a decision and fast. As a first time buyer at BCP on Kirkwood Highway, I can honestly say that I am truly impressed with this dealership and staff Keith is exceptional. He was honest, attentive and thorough during the whole process. He provided me with EXCELLENT customer service and I am very happy with my new purchase. Thank you, Keith! #JeepWave 🤚👍👏

I have never taken my 2012 Fiat 500C Pop anywhere else. Tony is extremely knowledgeable an has never tried to 'up the price.' I bent a rim hitting a pot hole last year. Tony made and appointment for me the next day on my lunch hour. I took it in and within 15 minutes I had a new rim! I thought it would cost a fortune but I was wrong. Including the new hub cap, I paid less than $65 dollars. When I took it in for a burnt out headlight, I was done in less than 10 minutes. I see how busy they are and expect to wait a long time for my car to be serviced but I have been pleasantly surprised at how quick things move. About a month ago my car would not start. I call Tony and he said if I could get a jump to bring it right into the shop. The way I was parked at work it would be impossible to jump it. Tony was such a big help and gave me the number to the Fiat Road Service who was going to tow it in for me for free. When they got to my work, the driver confirmed it was my battery, took out his battery box and it started. I immediately took it to Carman and Tony ran a full scan of the engine to be 100% sure nothing else was wrong. He came in and told me the scan could take up to 30-45 minutes. It was done within 30 minutes and my new battery was installed. The entire wait time was about 40 minutes. I won't ever take my Fiat any where else. Tony and the team are the best I've ever dealt with. Quick to schedule appointments, they work around my schedule, stay late to finish a job, open late some days. What more could I ask for? Love Carman service! Keep up the good work, I'll be in soon for my oil change!

I recently purchased a 2018 Jeep Grand Cherokee. I had my previous car for 12 years. Wow the changes in the new vehicles! The technology is amazing! My salesperson, Charlie was very versed in the vehicle and all the bells and whistles. Being that I had my vehicle so long I wanted the opportunity to take the car home to drive alone and make a final decision. Charlie and the team at Carman made that happen for me. At no time (during my 3 visits) was anyone pushy. I did visit several other brands and dealerships throughout my purchase experience. I rated the quality of work at good as I would attribute that to the Service Department which I have not yet experienced.

We were looking for a very specific vehicle, 2016 Ram 1500 Sport Limited Edition Stinger Package. We saw the vehicle on their website, and asked a question of Heather, the internet salesperson that popped up. She went sooo far out of her way to answer our questions, switching to a phone call, and understood our needs. She looked up current rebates and promotions on our selected vehicle, as well as 2 other possible choices. Her attitude & professionalism is the SOLE reason we drove to this dealer, rather than one with the same vehicle that was more conveniently located. When we arrived, we were greeted by Mike, who had a great attitude-couldn't ask for a better salesperson! He understood what we wanted to do with our trade, went on a test drive, sat down and did the paperwork. Calm, relaxed, no pressure-the best experience we have ever had for any purchase (and we have had many!). Will even be going out of our way to have the service done here-they deserve the business and to us, it is worth it to be treated this way! You have earned our business going forward, thanks to Heather bringing us in, and then Mike!

I spent several months resaerching the new 2018 JL Jeep Wrangler Rubicons. During that research I figured out exactly what vehicle options I wanted and built the vehicle. I then went on the internet and struck up conversations with 4 internet salespersons at different dealers. I spoke to all four dealerships who did not have the car I wanted. Each of them attempted to sway me toward what they had on the lot which did not interest me. When I spoke with David Dodge they took a different approach and immediatley offered to order the car for me which we did. Melissa Haas was my salesperson there and she was awesome. What really impressed me was that she gave me her cell phone number and told me she was available 24/7, which proved to be true throughout the process. It was something I really appreciate because everyone's free time is valuable. Jason Finley was the sales manager who negotiated closing the deal with me. He was very professional and we met at a price I was very comfortable with. Not much haggle either!! I felt really good walking out of there that this dealership really respected their customers. About a week or two after I ordered the car, I realized that I misinterpreted the length of time it would take to build and deliver it. I thought it was 8 weeks but it was more like 18-20 (which Melissa and Jason told me during our discussions). I called Jason and long story short, he cut the delivery schedule from 18 weeks to about 4! Magic. I was ecstatic. Jason probably saved the sale because I was not going to wait 18 weeks. Melissa continually gave me status updates during the build.delivery. On the day it was delivered I went to pick up the car and Melissa had all of the paperwork complete at my arrival. She offered a test drive of the car and then walked me through the important options and paired my phone. Easy Breezy. Jan McGill was the Finance Manager who walked me through the after market options. She was awesome to. She took her time to explain everything and answered all of our questions. One more thing. I ordered the car with running boards which have to be put on after market. The very next day I got a call that they were in. I took the car over there in late afternoon and it took less than an hour. Branden Wright was my Service Advisor. While I was in the waiting area he texted me with a status and offered to answer any questions. I have purchased 6 Jeeps and this was by far the best experience of all. I highly recommend david Dodge.

Dealt with a salesman named Joseph Grippen. All around great experience. He was friendly, professional, detailed, patient and willing to accommodate our needs while finding a vehicle for my 75 year old mother in law. We eventually purchased a vehicle from another dealer only due to the fact that we were shopping for 2016 vehicles in 2017 and the other one we were looking at had one option she wanted over the one they had left. He gave us a great price on the vehicle, so that was not a factor. His demeanor never es changed after we informed him we were going with other vehicle. Professional from start to finish!

Best used and new car buying app easy to use and always a nice selection

Was trying to buy a Durango and spoke to / met with over 5 dealerships. By far, this was the best and easiest to work with and get the price that I needed. There were no games and no fake conversation; just business. Great salesman and didn't have to play the "man behind the curtain" game with the sales Mgr. Great experience.

I came into the dealership needing a more reliable vehicle to get me through bad weather. I knew going in I had very negative equity with the vehicle I wanted and the one I was trading in. Upon arrival I was met by sales associate, Adrian Blake. I was immediately impressed by this young man. He was respectful and honest from the start. I advised him of my situation and the issue with negative equity. He didn't dismiss me and listened to me when I told him what I could afford. We negotiated and it took a long time but Adrian kept working with me to get me where I needed to be. His manager, Charles Davis was just as professional and courteous to me. When it was all said and done we all came to a final sale then I believe benefited me very much. To anyone reading this understand this review is honest. I don't normally post things like this but I have to give those gentleman the praise they deserve. In my life I have personally purchased 14 vehicles in my life. These sales associates I dealt with (Adrian Blake and Charles Davis) were the best I ever dealt with. Not pushy and very respectful.

I am very happy with my purchase. Mariah was able to help me fit my new 200 and got me a great number for my old Ford. I went to a couple dealerships that told me I owed too much on my Ford and they weren't willing to give me my asking trade in price but Springfield made it happen. They were very patient with me and were very professional and knowledgeable. I will definitely be recommending everyone that I know to visit Springfield and Mariah. I have purchased a lot of vehicles over the years, and this has been my best experience yet!

I wanted to make it known that, Ed Underwood, of Springfield CDJR, provided excellent service. His courtesy, competency, and knowledge far exceeded my expectations. Ed provided a smooth car buying experience and i can't thank him enough!

I really had a great experience at this dealership. Isiah, my salesman was wonderful. He took the time to understand my wants and needs and find me the perfect Jeep to fall in love with. He is extremely knowledgeable and goes above and beyond. He treated the situation as a friendly conversation rather than the typical sales person to buyer. Excellent customer service and all around a wonderful experience. THANK YOU ISIAH!!!!

In the process of leasing a new jeep wrangler from Springfield Jeep Dodge and have been dealing with Greg Fisher, and I must say its been a very pleasant experience. If your looking to buy or lease and new vehicle stop in to see Greg.

Greg does a great job of getting you into a vehicle you want at a price you can afford. Thank you for your time and effort! Ill be back again!

Got a Jeep Grand Cherokee from Alora - she made the process fast and easy and got me the deal I wanted for the car I wanted. I will definitely come back and recommend my friends to Alora!

Greg took time and dedication to show us the car we had come to look at from Cars.com. He honored the deal we had researched, and then made sure everything went smoothly with the purchase. We thank him for his time and effort with us.

Adrian was extremely helpful and flexible! He was able to make two deals that turned out the way they wanted them.

We just had the best buying experience imaginable! We have been looking for a Ram 2500 for a while. Initially, we'd planned on purchasing a used vehicle with low mileage that hopefully had been well maintained. It turned out that we'd be able to purchase a brand new vehicle for an excellent price at Novick, and it doesn't end there. Everything was ready to go when we arrived. Aside from signatures and becoming acquainted with the vehicle, there was nothing more to do. There were no awkward sales pitches, no surprise charges ... not one negative thing about the experience! We were treated as valuable customers the entire time by there extremely friendly staff - including the young lady who opened the door for us, the gentleman who prepared our registration documents, the finance manager, and of course, Scott Novick, who was beyond awesome. This is our first Dodge ... and it certainly won't be our last ... and we definitely will return to buy from Novick!

Very knowledgeable and gave us great information. They are there to help you get what you want at the best price possible. Will go back again

My daughter and son-in-law bought 2 cars from Patrick Brown. My daughter knew our lease on another make/dealer was coming to an end. She recommended PATRICK and he was unbelievable. Extremely professional and responsive. As a result, we bought a 2016 Traverse from Patrick and Pelligrino. The service and everyone besides Patrick have been "world class" and made the buying experience the best we have ever had.