Used 2020 Jeep Cherokee for Sale in Staten Island, NY

Excellent customer service with MR. Eric Williams And Ms Carla Martinez very polite very respect full very comfortable to talk too and very knowledgeable with I all my questions I was completely satisfied I would give them not just the five *****. More like 10 would be better for them both

My experience at Chrysler Brooklyn was awesome! Thanks to Kenny who greeted my husband and I upon entering the dealership, and introduced us to Julio who was very helpful with our 2017 Pacifica purchase. I can't be any more thankful and happy with our experience. It was a very smooth and easy transition from our previous lease to our new one. He explained the best option for my family in detail and was very patient with us and answered every question we had in detail. We will be returning once our lease is up. Thank you Julio Rebeca

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Horrific experience! From start to finish. Made an appointment 1week in advance. Brought the car 7am. Couldn't get an estimate in 1,5 days. Couldn't reach service adviser for 2 days. Tried 3text messages, 6 phone calls, No replies. The estimate i got was on the phone, and cwhen i insist the estimate was handwritten with no explanation of what is wrong or what work to be done. Estimate on the phone was "little less than $1,000 including tax" , i paid $1,066 with tax. I'm not a guy who write comments on the internet about a company or call the company headquarters to complain, but this experience was a complete disaster.

As a female, purchasing a car can truthfully be a daunting experience in an industry dominated by men. After numerous unprofessional and awkward experiences, I began to dread the process of finding my next vehicle. Jessica single-handedly changed my opinion of the car buying process. She was very courteous, professional, and honest. She was knowledgeable about not only the vehicles that I was interested in, but the various financing and insurance options and gave me great recommendations. Jessica took the time to make sure that I was happy with my purchase and that I understood every single step of the process. Without a doubt, I would highly recommend Sansone Jr's EZ Auto Center and Jessica to anyone looking for exceptional customer service and unbeatable value while purchasing a new vehicle. Purchasing my first car without my parents was finally a success! I am so happy that I made the trek from Staten Island. Thank you so much Jessica and Helene for your amazing service :-)

Knowing I’m getting service and value Treated like family by everyone I would recommend Teterboro to my friends and family It was a great experience

Service desk is extremely responsive, and maintains a positive and professional attitude towards solving my problems. They have consistently found ways to save me money and extend the life of my vehicle. I get 150K+ miles out of my Jeep Cherokees. I have purchased 3 vehicles from this dealership, and plan to purchase my next Jeep here as well.

I went to Buhler to lease my 2018 Compass because It is close to my home and I had been to the service dept on several occasions and felt I was treated well. I First met Charles Vitale who put me in the hands of Bob Perlin..Bob is a 12 on a scale of 1 to 10-I felt very comfortable with him and felt he had my best interest in mind - I dealt with Charles when it came time to filling out the paper work and he was very patient answering all my questions so that I understood the entire lease process- something I did not get from the dealership I had my first lease with - I highly recommend Buhler & Bitter and these two Gentleman. Bob, don't retire, because I will be back in 3 years to see you ! Nancy Sumski 251 Gereghty St South Amboy, NJ 08879

Very happy with my purchase. Gino made the entire buying and financing experience stress free. I Strongly recommend Gino for all your automotive finance needs. Thank you Danni

We were in the market for a mid-size SUV like Consumer Reports favorite Kia Sorento. We were referred to Global through the Costco Auto Program (highly recommended). I came in and hooked up with Mike Wyatt and had a nice talk about models and options. Fortunately, the Costco program eliminates the negotiating part of car buying, so I could focus on getting the exact right vehicle. Mike V, Kia sales manager was very helpful in walking me through the financial details of the first vehicle I planned to get. Several things impressed me with Global. First, Mike W. was just the right balance of laid back regular person and salesman. Second, I was considering buying the vehicle without my girl having sat in or driven it--a $500 rebate offer was about to expire. Their General Sales Manager, Mike, told me he'd prefer not to make that sale until she could come in and check out the vehicle and he would make good on the rebate amount. Third, their business manager, Brad, zipped me right though the closing process with no pressure to buy the "extras" most dealers push hard to sell. Because of some of the features we each wanted, we ended up buying a much higher trim level than we started discussing. It was considerably more money but still a very fair deal. I've bought a lot of cars over the years and this was one of the better experiences I've had. Two final thoughts: 1) Their "Doc" fee of $400 is on the high end of dealers in this area; many are $300; 2) All of their vehicles are "packed" with their Global Advantage Package for about $2600. There's no real value in that package (except to Global); I told them I didn't want it and they removed it. Also, they put a $300 window etching package on every vehicle; you might be able to negotiate on that. You might save some on your insurance by having it but you'd have to see if it's worth it.

For sometime now, i wanted a pick up truck for both pleasure and business use. Unlike a lot of other car shoppers, i would consider myself to be a very thorough shopper. I've leased so many vehicles in the past. I live over an hour away from Garden City Jeep and thanks to true car, i was able to reach out to a handful of Jeep/ Dodge dealership. I visited 3 of them before i ended up at Garden City!! From my initial encounter with Garden City, it was very professional. I was corresponding with Brittany via email before i scheduled an appointment. I knew of the promotions going on before i arrived. Upon my arrival, my salesman was Charlie Gonzalez. Hands down, from all my previous leases, Charlie's got to be one of my favorite salesman. The way he was dressed, his mannerism towards my mother and i was totally professional. He made sure our needs were known and met. Within the hour, i decided on the vehicle i wanted, test drove it & decided on the price. For some reason the store was very very busy, so i understood patience was needed. Charlie did his best to push everything through and kept us informed as to what's happening & the delay. He thanked us for our patience and cooperation. Within 4-5 hours, i was able to drive out the lot with the vehicle. Personally speaking, being in business for a decade & being a hustler, i got a steal from this dealership. I picked up a 2017 Dodge Ram 1500 hemi 5.7L for literally chump change a month given my A+ credit score. Overall, as a consumer, i feel like i got a GREAT deal. To the other consumers rating this dealership or looking to go into this dealership, do your research, shop around, see what deals are there and then come to Garden City, ask for Charlie & be up front with him. Tell him what you want, what prices you've got from other dealerships and how Garden city can either match or beat the prices. Overall patience is needed, but with Charlie, you won't be disappointed. I hope to continue doing business with Garden city in the near future. Thanks again Charlie! Well deserved 5 star. 👍🏾

I purchased my Certified Pre-Owned Dodge Charger from here on June 21st 2017. A few weeks into the purchase, I started to notice a few problems. 1.The trunk access button on the rear would not work. (This was a very very helpful feature to me when it did work so I wanted it fixed) , 2. The Bluetooth module was bad so none of the voice commands or phone connection features worked. 3. The front passenger door lock was busted. 4. The tire pressure sensor was bad. With every used car that you purchase from here, you get a 3 month maximum care warranty as with most dealerships. However, you also get their "Platinum program" which also allows for free loaner car service, $8 oil changes for life and more. So, when I went in to get this checked out, my service adviser, Jonathon, did an absolutely impeccable job. He took care of my car and myself and went above and beyond my expectations. The repair list was lengthy so it was going to take about five days to complete and I was given a loaner car as well. Overall , the process was smooth and with minimal trouble. Now, the car is perfect thanks to the service department. Special shout out to Jonathon for the awesome care and great deal of respect he shows to every one of his customers. As well as the Mopar team for repairing everything and dealing with my gripes. Also a shout out to the cashier table for the loaner car. One heck of a ride, but, overall, an excellent experience. The older reviews are probably before they switched management or something. I highly recommend this dealership and their service department. Thank you so much guys. I would give 6 stars out of 5 if I could.

Walked into dealership, told their greeter at the desk I was just looking as my current lease was due in 6 months. I was told "ok, look around and if you need any help come back to me". WOW, no salesperson assigned to me immediately! I looked around at the various vehicles for 20 minutes and nobody bothered me, I loved it. When I had a question about a Wrangler, the young women at the front desk (sorry I can't remember her name) said a salesperson would be the best person to answer my question. I was introduced to Joe. Again, not a pushy salesman. He answered my question and we discussed the vehicle at length. When I expressed interest in leasing the Wrangler, and questioned how to return my car, as it was in the service dept. at another dealer, Joe introduced my to Jason Mascia- General Sales Manager. Jason explained how I should go about returning my vehicle very clearly. Cut to the chase, shortly thereafter I was driving home in my new Wrangler! Great customer service, great people, and a great deal! Would highly recommend them to family and friends.

I recently leased a 2017 Jeep Cherokee and came to the dealership with a predicament. I had thought I was only 400 miles away from being over and had about 9 months left on my lease. Turns out that I only had 10,500 a year instead of the 12,000 I thought I had (thanks Dana Ford in Staten Island for screwing that up!). Even with all of that they were able to work out a fair deal and I left happy with my brand new car! My only qualm was that it took a very long time (was there 5 hours), but that happens with leasing a new car so not too upset about that. Overall I would highly recommend the dealership and it's staff at both Jeep and Ford.