Used 2020 Jeep Cherokee for Sale in Wood River, IL

Went in for an oil change. They couldn't have been any friendlier. Went to waiting area until my ride would arrive. Wi-if was available, free bottled water, TV, coffee, and vending machines. Salesman (Larry) was very friendly as I looked at a few showroom cars. Surprisingly, they called me that my car was done before my ride arrived! Not only was it finished, but they had washed it, too! When I went to pay - they told me about their 4 X Oil Change Special - it was barely any costlier than 1 oil change!

Took my 2002 Prowler in for repairs and these guys are the best, because my car is out of date they tried every avenue they could to find my part that no longer existed. I needed this to pass inspection so they wrote me out a form to get the state to understand my problem and got me a deferment.

Rick and Courtney in the service department are GREAT. Very helpful, willing to bring the mechanics out to explain in detail what was found, options, and recommendations. Saturday service hours really help.

So there I was, crawling through a crawl space on a cold and rainy afternoon. After coming from the depths of merky hell, Cassens calls me asking if I would still be interested purchasing a new 2016 Rubicon. I stood in the grass soaking wet pondering the idea of parting my 2011 Jeep JKU. This wasn't any ordinary JKU, this girl was purchased in the United Kingdom back in my ole service days (however I've only been out like 8 months). Jeep Wranglers were scarce in the UK back in 2010, so seeing one in London and I get my first Jeep wave....... It was in the blood at that point. I modded it, babied it, wheeled it, and misbehaved in it. I put this thing through the ropes, and she still got me from my everyday A to B travels. I had lots of love put into this thing, so much that I even named it Cora, but something kept telling me to let her go. So I called the wife up (also a loyal Wrangler owner) and let her know I was gonna take a look at a Rubicon. The roads were crazy flooded that day from all the storms, Cora still trudged through it with zero issues. After what seemed like forever, finally I arrived at Cassens. I was handed keys to a Black JKU, so I went on the hunt. I lightly pressed the lock button hearing the chirp in the distance of what felt like 100 JKs sitting side by side. I walked up to a chirping Tank Green JKU, I couldn't have been more more sure that this was the one. The Tactical Jeep Adoption Associate was Holly, she handled all our questions and concerns with our trade in very professionally and with a calming attitude that helped me unlatch my tight grasp that I had on Cora.

Customer service was very friendly and quick to respond. The trade value they quoted me was too low for us to come to a deal.

Great Deal, Great Competence. I love my Go Mango Charger R/T, with the blacked out windows, roof spoiler, 19” wheels, and then that sound of the rumble of power!

We bought a 2017 Kia Forte. Our sales guy, James, was great. He helped us with all of our questions and found us a good car for our family. Our finance manager, Jason, walked us through the whole process and secured us financing. Thank you!! I would 100% recommend!

Rob at Auffenberg Nissan was fantastic to work with! He greeted me and my husband when we arrived with my Sentra having transmission meltdown. They completed the warranty work and had me back in my car in less than 2 1/2 days. The service was wonderful, they gave me a nice 2016 to drive while they worked on my Sentra, and it runs great. I highly recommend Rob and the service crew at Nissan in Fairview Heights!

This was the 1st car buying experience I ever had that I actually liked. It was quick and easy and I never felt pressured about anything. I came in and asked for what I wanted and they worked with me to get what I wanted. When I decided to change my mind and go with something that I found more interesting, they accommodated my needs and I found a car that fit every bit of my current personality and professional needs. I plan to go back and I will also tell everyone I know to go there. I had a 5 star experience the whole way. From invite in the mail to follow up phone call, scheduling the appointment, test driving and making the finally purchase with payments I could agree to.

This is late, I apologize, but last summer I was looking to trade my 2013 Volt in on a 2017 Volt with ACC, Jack Schmitt had one optioned exactly as I would have. I walked into the showroom and was met by Tim Schuhardt and John Weilmusnster. Told them what I wanted, within 15 minutes they had inspected my trade and offered me a very fair and acceptable offer. 3 hours later my wife and I drove off in our new 2017 Volt. We couldn't have had a more pleasant buying experience. Now in all honesty I have purchased over 20 vehicles from Jack Schmitt since 1989 and love their service department. I can say it's like being family when I visit the dealership. Kathy, Chad, Tim, John W, John R and Mike are all friends and make buying a pleasant experience. But I must say with the new Chevy's I'm only visiting the service dept for oil changes. Highly recommended.

David Tranchilla was excellent! He really worked hard to get me in the car I wanted, but unfortunately was not able to match the price of another dealership. However, I would not hesitate to contact them again for any future vehicle purchase.

The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.

My husband told me about Carvana from a commercial ad he heard/saw. I laughed about it and said 'yah right, there's gotta be a hitch somewhere'. A few weeks later, he brought up Carvana again....curious, I decided to check it out online. The key words there was 'check it out'. I ended up buying a vehicle a couple hours later. Yeup, it was just like that. No hassle, no hidden costs or agendas. So after reviewing everything on the site, I started looking at minivans....I started falling in love with minivans....I started buying minivans....all through carvana. Once I locked in the one I wanted, I went through the credit process, documentation process, and pick up date (I chose pick up - because at this point, I still felt a little 'leary' about the whole deal'. It was so simple, and so honest, and so real. Over the course of the next 24 hours, all my submitted documents were approved and we just had two days to go to pick up the new mininvan. When we got to the store, it's not like a dealership with a lot, but it had three beautiful, well lit, very clean, showroom like bays that your vehicle is sitting in for your to do a complete inspection of it. It was very classy. Please note, our particular location does not have the car vending machine just yet. After passing our over check, I hopped in the car and drove it 65 miles home. She ran like a charm and I knew I had 7 days to decide if I wanted to keep her not. At day 3, although I loved her, she didn't have all the bells and whistles I truly wanted so that evening, I was back on the Carvana site, shopping for a replacement minivan....it's so easy to do when it gives you results based on your financial settings....I found the new 'her' a few hours later. I ordered her up and made the quick call explaining I was swapping and chose to have the vehicle delivered instead of going there to save time. The whole swap process took 2 days...they pulled up right to my house with my next new minivan. In my eyes, she was perfect, but I found a flaw before she was even off the truck. There was a huge bolt in the back tire. I was so disappointed. But Carvana took care of that so amazingly over the top.....they still brought her off the truck so I can check out the interior, test drive it, etc. We found a few more things that we felt should be fixed...minor things. Carvana took note of the items, and took the vehicle back on the truck but promised me (because I really wanted her that day) they would bring her back with a new tire....they kept their promise, three hours later she was back with a brand new tire, not one, but TWO brand new back tires. And they put an extra Carvana cup in the car for me. They swapped the minivans and off the old one went and there I sat with the new one. Smile ear to ear. I worked with Carvana on 6 items that we believed needed repair before committing to keep the vehicle. Carvana went above and beyond. I got an estimate for the repairs at a local shop, Carvana approved it, and within a few weeks, all repairs were completed through Carvana and I have the perfect vehicle, no hassle, no hidden agendas. And every person I dealt with on the phone or in person were ABSOLUTELY AMAZING, FRIENDLY, HELPFUL, AND JUST THE BEST!! My Carvana experience was the absolute best. I will never go back to buying a car the old 'car dealership' way. And ironically, we had bought our other vehicle from a dealership just 3 months before being introduced to Carvana. I will give one warning about buying a vehicle through Carvana this way....it can be addicting..lol :-) Yes, I still shop Carvana cars every now and then....I don't even need a car, I just love seeing what Carvana has because it was sooo simple :-) Thank you Carvana for a trememdously wonderful experience.

Buying a car is stressful even if you have a lot of experience. Historically, it has been time consuming, emotionally taxing and most of us go into a dealership with far less knowledge than we ought for a purchase of the magnitude of a car. Salespeople have (understandable) pressures to move inventory and even the most fair-minded is looking to get the highest price they can get away with. It is harrowing at best. With my experience with Carvana, all of these stresses were eliminated. I browsed inventory as widely or narrowly as I wanted, for as long as I needed. I could dictate pricing ranges that were suitable for me. The car I received was *exactly* the car I examined online, right down to some inconsequential bumper scuffs. Beyond this, and *absolutely unlike* any other online business, I could speak to a *real human being* within a few minutes of calling (I had six or seven conversations with Carvana agents over the 3 1/2 weeks from car selection to car receipt). They either had the answers at hand, or researched them and replied promptly with a follow up call. Delivery coordination and drop off (and test drive) were *painless no pressure* experiences???all preparatory contract paperwork was prepared in advance leaving only title transfer stuff to take care of. It took 45 minutes, tops. (I transacted entirely in cash, so I cannot speak to the process when there is financing.) Honestly, the biggest delay was on *my* end getting the insurance transferred (having to wait on hold with my insurance company for 15 minutes). The car was 100% was described???absolutely no surprises. The images on the web site for my car were not stock images. What I saw was what I got. Naturally, it was clean, filled up with a full tank, with new tires and the whole nine yards. Even got a ???free??? Carvana reusable coffee cup and key chain. Nice touch. The part that I found the most extraordinary was the 7-day money-back guarantee, which pretty much covers a change of mind unless you get into an accident or drive it a ton (over 400 miles, and even then, they???ll take it back after a modest per-mile-over-400 charge). All in all, I was dreading buying a car (and selling my used one) and Carvana made it pleasurable. I am absolutely recommending them to all of my friends and coworkers and I hope (as a relatively new company) they keep up the excellent work.

Yes, where do I start. Do I start with this being the best car buying experience I've ever had? That would be too obvious. But it would be the absolute honest truth. I think that everyone is so used to going to the dealership. Being there for 8 hours (you should get paid for being there you're there so long). Sales people trying to up-sell you on every little thing that you didn't ask for. Just an all around miserable experience. Then you go to carvana.com. You put in exactly what you're looking for. Exactly what you want to pay and presto you have a wonderful car. I believe it took me 45 minutes to do this entire transaction. From first going on the site and finding my 2016 Chervolet Equinox (maybe 15 minutes). To uploading my paperwork (5 minutes). To being approved (5 minutes). To having the car delivered, taking a test drive and signing the papers (20 minutes). It was the best transactions I've done since finding my husband. I've told everyone I know about this. We've watched videos of other people getting their cars. Too funny. Thank you Carvana for this wonderful experience. Can't wait to get my Husband a car now.

This is the third car I've purchased from Auffenber Nissan. Much thanks to John Hollenkamp and the staff on my recent purchase. During my visit, they quoted what my monthly payments would be, which I was happy with. Twenty minutes later the finance guy came in and had a better offer and quote for me. I couldn't have been more please since they went the extra mile to get me an even better deal! I can't speak highly enough of the awesome customer service.

We purchased a new 2017 Grand Caravan in April of 2017 from another local dealership. Once the van reached 800 miles, the engine began having trouble. This began 9 solid months of assorted problems with the vehicle, phone calls and emails to an executive manager at Dodge Headquarters in Detroit, trying unsuccessfully to have our van bought back, and a multitude of visits to the service department. The repairs to our vehicle were not minor. We've had a new engine put in, faulty wiring fixed, and new shocks installed. Finally, Detroit has agreed to buy our van back. We went to the dealership where we purchased our van and saw the same salesman. He was aware of all our problems with our van. However, the dealership actually tried to take advantage of us by costing us about $4500. (I'll leave all those boring details on their review). Frustrated and losing confidence, we decided to try Glendale to see how they would handle this unique situation. Our salesman Jim listened to our story, which in and of itself was impressive. People that have been through all we have can be very long winded, but Jim listened and didn't try to make us feel as if our ordeal wasn't truly emotionally exhausting. We came in with the intentions of getting vehicle options within our buyback parameters and then going back to Detroit to advise what we had found. Instead, Jim came back with a 2018 vehicle as a replacement option and John, the sales manager, told us we could leave "Christine" (our van) there. They put us in a rental while we wait for delivery of the new van and all to be finalized from Detroit. We never have to drive our van again that has a rattling noise and who knows what else still wrong with it. Their customer service was above and beyond. For once, we felt like our ordeal was worth some extra effort from someone. We were truly wowed. Since April, we have been very vocal about our experience both with our van and the other dealership. We intend to be even more vocal about how the team at Glendale resolved this situation. Thanks Jim and all involved at Glendale for making us feel valued and worth going the extra mile for. Truly the best experience at a car dealership, ever.